Impiana Hotel Senai

Hotels
8.4 (1009 reviews)
Jalan Impian Senai Utama 2 Taman Impian Senai , Kulai , my

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Good breakfast variety
Convenient location
Cons:
Occasional musty smell
Limited food options nearby
Bathroom size could be improved

Categories

Cleanliness
7.65
Rooms were generally clean, but some guests noted musty smells and cleanliness issues in bathrooms.
Service
9.15
Staff were consistently noted as friendly and helpful, providing positive guest experiences.
Location
8.65
Convenient location near the airport, but limited food options nearby.
Room Quality
8.15
Rooms were comfortable but vary in quality, with some complaints about ventilation.
Amenities
8.65
Amenities are good, including swimming pool and kids' room, though not all were utilized by guests.
Value for Money
8.65
Affordable price for services provided, particularly breakfast.
Food and Beverage
7.65
Breakfast had limited choices, but comments about food quality were generally positive.
Overall Experience
8.65
Many guests enjoyed their stay, highlighting comfort and service, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:40

Property Description

Outdoor Swimming Pool & Dining Options
Enjoy a refreshing dip in the outdoor swimming pool or indulge in delicious meals at the in-house restaurant and bar.

Convenient Location
Ideal for shopping enthusiasts, being close to Johor Premium Outlets and AEON Mall Kulai. Also, near Senai International Airport for easy travel access.

Comfortable Accommodations & Services
Relax in rooms equipped with essential amenities like a desk, TV, and private bathroom. Benefit from a buffet breakfast, 24-hour concierge services, and luggage storage.

Book now for a delightful stay at Impiana Hotel Senai!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: JHB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for MYR 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1009 reviews
Cleanliness: 7.65
Service: 9.15
Location: 8.65
Room Quality: 8.15
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 7.65
Overall Experience: 8.65
N
Nazrul hisham couple my
8
I’m
Pros:

Convenient

Cons:

Expensive

2026-07-25 via Nuitee
J
Jonathan Pinheiro solo_traveller br
9
2026-07-23 via Nuitee
M
Muhamad Hazwan couple my
10
2026-07-21 via Nuitee
M
Muhamad Hazwan couple my
10
2026-07-21 via Nuitee
K
KPM-Guru solo_traveller my
8
-
Pros:

The place is very convenient for us to travel to Kompas

Cons:

Nil

2026-07-20 via Nuitee
S
Suresh solo_traveller my
8
2026-07-19 via Nuitee
S
siti norzalizawaty couple my
8
2026-07-19 via Nuitee
S
Sandra family_with_children my
4
Not value for money
Pros:

On a positive note, the staff were friendly, helpful, and accommodating throughout our stay.

Cons:

The cleanliness and hygiene standards need improvement. Most of the towels provided were not clean, with dark spots and yellow stains. They appeared as though they had not been changed or properly replaced for some time.

The toilet facilities were also not in good condition. The toilet bowl had visible yellow stains, and there was an unpleasant smell when flushing the toilet.

I hope the management can look into this matter and take the necessary action to improve the cleanliness and hygiene standards.

2026-07-19 via Nuitee
S
SARAVANA MURTHY couple my
10
2026-07-17 via Nuitee
C
chew couple my
10
2026-07-13 via Nuitee
J
jonathan solo_traveller br
7
2026-07-13 via Nuitee
J
Jasmine solo_traveller sg
7
2026-07-12 via Nuitee
S
Shahidir solo_traveller my
10
Pros:

Everything

Cons:

Difficult GRAB services and was informed by receptionist that no hotel transfer services

2026-07-10 via Nuitee
M
Muhammad Fahmi Faiz solo_traveller my
8
2026-07-05 via Nuitee
D
Dato’ Munasor couple my
6
2026-07-04 via Nuitee
完了 solo_traveller jp
1
もう…ないね
Cons:

小さい虫…多すぎ

2026-06-29 via Nuitee
T
terlochan solo_traveller sg
7
2026-06-28 via Nuitee
S
SARAVANA MURTHY solo_traveller my
10
2026-06-27 via Nuitee
D
D2007YXmohammadk Business
10
Overwhelmed Stays at Impiana Hotel Senai
Pros:

The hotel is in a great location, with a pleasant atmosphere and comfortable rooms. The hospitality, facilities, and services are all excellent.

2026-06-26 via Tripadvisor
N
Noorazlida family_with_children my
9
Value for money and comfort stay
Pros:

The room was spacious and comfort. Complete with all the amenities needed and the breakfast was good. The reception staff also was so kind to me. Thank you Impiana Senai for the hospitality.

2026-06-24 via Nuitee