Impiana Hotel Senai

Hotels
8.4 (1004 reviews)
Jalan Impian Senai Utama 2 Taman Impian Senai , Kulai , my

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Good breakfast variety
Convenient location
Cons:
Occasional musty smell
Limited food options nearby
Bathroom size could be improved

Categories

Cleanliness
7.65
Rooms were generally clean, but some guests noted musty smells and cleanliness issues in bathrooms.
Service
9.15
Staff were consistently noted as friendly and helpful, providing positive guest experiences.
Location
8.65
Convenient location near the airport, but limited food options nearby.
Room Quality
8.15
Rooms were comfortable but vary in quality, with some complaints about ventilation.
Amenities
8.65
Amenities are good, including swimming pool and kids' room, though not all were utilized by guests.
Value for Money
8.65
Affordable price for services provided, particularly breakfast.
Food and Beverage
7.65
Breakfast had limited choices, but comments about food quality were generally positive.
Overall Experience
8.65
Many guests enjoyed their stay, highlighting comfort and service, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:40

Property Description

Outdoor Swimming Pool & Dining Options
Enjoy a refreshing dip in the outdoor swimming pool or indulge in delicious meals at the in-house restaurant and bar.

Convenient Location
Ideal for shopping enthusiasts, being close to Johor Premium Outlets and AEON Mall Kulai. Also, near Senai International Airport for easy travel access.

Comfortable Accommodations & Services
Relax in rooms equipped with essential amenities like a desk, TV, and private bathroom. Benefit from a buffet breakfast, 24-hour concierge services, and luggage storage.

Book now for a delightful stay at Impiana Hotel Senai!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: JHB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for MYR 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1004 reviews
Cleanliness: 7.65
Service: 9.15
Location: 8.65
Room Quality: 8.15
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 7.65
Overall Experience: 8.65
D
Dato’ Munasor couple my
6
2026-07-04 via Nuitee
完了 solo_traveller jp
1
もう…ないね
Cons:

小さい虫…多すぎ

2026-06-29 via Nuitee
T
terlochan solo_traveller sg
7
2026-06-28 via Nuitee
S
SARAVANA MURTHY solo_traveller my
10
2026-06-27 via Nuitee
D
D2007YXmohammadk Business
10
Overwhelmed Stays at Impiana Hotel Senai
Pros:

The hotel is in a great location, with a pleasant atmosphere and comfortable rooms. The hospitality, facilities, and services are all excellent.

2026-06-26 via Tripadvisor
N
Noorazlida family_with_children my
9
Value for money and comfort stay
Pros:

The room was spacious and comfort. Complete with all the amenities needed and the breakfast was good. The reception staff also was so kind to me. Thank you Impiana Senai for the hospitality.

2026-06-24 via Nuitee
F
Freja solo_traveller no
10
2026-06-23 via Nuitee
C
C F couple my
5
Short business trip to Senai
Pros:

Near to Senai Airport

Cons:

Staff need more training in courtesy, table waiting

2026-06-23 via Nuitee
A
Amirah solo_traveller my
10
2026-06-22 via Nuitee
A
Azim solo_traveller my
9
2026-06-22 via Nuitee
H
Hafiza couple my
9
A very comfortable 2-night stay. Will visit again when in the area.
Pros:

Room - spacious, clean, and overall, very comfortable; welcome gift/pouch - much appreciated (and cute too); wifi connection - great (able to do work without disruptions); breakfast - good spread and nice; light refreshments - unexpected, but very much appreciated.

Cons:

Nil. All is good.

2026-06-21 via Nuitee
A
Arifin solo_traveller my
9
2026-06-19 via Nuitee
R
R2450QLchrisc NONE
8
all good !!!
Pros:

crew are very friendly & helpful . location wise is quite easy access. the promotion of the room is quite a good deal.
pool is big enough for lap swim & the water is clean
provide drinking water & alcohol swipe is value added in the gym room

2026-06-15 via Tripadvisor
A
Asturiyanti family_with_children my
10
Definitely will stay again when visiting the area.
Pros:

I really liked the room we stayed in. It was spacious, the lighting was bright enough. The best part was the bed. The mattress, pillows and bedding were so comfortable. I had a really good night's sleep. Also, shout out to the body shampoo, loved the lemony scent.

2026-06-15 via Nuitee
B
Benson couple sg
1
Cleaning staff really need to pay attention to what they put in the room. Folding a towel that was already used to wipe
Pros:

Only the lobby was nice; everything else was dirty. Once we got into the room, the bedsheets were dirty, the towel was dirty. It looked like black stains on the towel. There was a bit of blood on the pillowcase, and a bedsheet had a mark on it as if no one had checked properly. The sofa was dirty, the luggage holding area was dirty. Everything was dirty, so we only stayed for an hour before we left.

Cons:

They promised to work on a refund for us and asked us to push through the free cancellation option in Booking.com, but then, after we left and came back, they declined our request for the cancellation through Booking.com. They did not live up to their word after we only stayed in the room for one hour because it was just too dirty to sleep in.

2026-06-13 via Nuitee
A
Afiqah Q. Azrul solo_traveller my
10
2026-06-06 via Nuitee
M
Mazura solo_traveller my
8
2026-06-03 via Nuitee
A
Arifin solo_traveller my
8
Pros:

The location

Cons:

Nothing

2026-06-02 via Nuitee
Z
Z family_with_children my
9
2026-06-01 via Nuitee
H
HARYATI family_with_children my
8
2026-06-01 via Nuitee