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Facilities
Property facilities
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Health or beauty spa nearby
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Sauna
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Massage services
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Packed lunches
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Currency exchange
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Hammam
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Public transport tickets
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Lower bathroom sink
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Shallow end
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Steam room
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Beauty Services
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Beach umbrellas
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Secured parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Electric bicycle charging station
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation: Experience a stay at Sofitel Kuala Lumpur Damansara, featuring elegantly designed rooms with modern amenities including flat-screen TVs and in-room coffee machines.
Dining Excellence: Indulge in a culinary journey at 4 unique restaurants on-site, offering a variety of international and local cuisines to tantalize your taste buds.
Relaxation and Recreation: Unwind by the outdoor swimming pool and sun terrace, or stay active at the fitness centre. Guests can also enjoy a peaceful time at the library or socialize at the bar.
To book your stay at Sofitel Kuala Lumpur Damansara and enjoy these exceptional amenities, reserve now!
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Parking
Public parking is possible on site (reservation is not possible) and costs MYR 10 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 11 years old stay for MYR 0 per person per night when using an existing bed.
People no matter the age stay for MYR 162 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Des l’entrée dans la chambre une odeur très désagréable d’humidité de plus la réception n’était absolument pas ouverte à la discussion j’ai dû demander le contact du responsable afin de trouver des solutions, de plus j’avais mis dans la réservation mes deux enfants l’hôtel n’a pas prévue en amont de prévoir un lit supplémentaire et m’ont demandé de payer les petits déjeuner de mes enfants j’ai trouver cela non professionnel
Good location
No hot water in my room; informed staff and they couldn’t fix. Second time it’s happened to me at this property
L’accueil, le personnel le confort des chambres. Hotel très bien situé, nous reviendrons
Friendly staff , perfectly clean , excellent breakfast,perfect location
I love everything about this hotel. The room is so spacious, the ambiance is lovely, and the whole stay feels so comfortable and relaxing
None
TOUT, le lit, le petit déjeuner la chambre, la localisation.
Beautiful & clean hotel. Staff were so helpful & nice. Amazing breakfast buffet too! Wish we stayed there longer.
French vibes luxurious staycation place in the heart of Beverly Hills of Kuala Lumpur, Damansara with reasonable room rate. Spacious and comfortable room to improve sleep quality, aesthetic swimming pool, awesome sauna & steam facilities, great afternoon tea and evening cocktail at Club Milesime and awesome breakfast at Kwee Zeen. Thank you so much Club Milesime team (Desy, Vino, Ekbar, Salim, Putri, Anish, Saravena, Myra, Nair), Reception team (Tia, Fai), Firdaus from pool attendant, Mr Jeffry Tan, Renggasamy Krishnamoorthy & Ahmad Fuad for welcome amenities and to all Sofitel Kuala Lumpur Damansara team for great services and hospitality.
The above-mentioned staff were being exemplary. Let me explain further.
My friend and I check in on 27 April. We arrived late. Mr Fuad and his team were so accommodating. My special requests were met. Fuad wore very genuine smiles.
On the next day, Mr Hanafi recognized me after a looong absence. His great hospitality has always had warmed me. Along with his team, Harini and Ashnida were two staff which deserves to be mentioned.
Also, Mr Rengga, the front desk manager should be acknowledged . He is definitely the right head to be. Lanchana, Revan and Elbar were polished gems.
Lastly, La Boulangerie has one the most scrumptious pastries which do not break your bank account at all. At Least Bar, Accor elite members get to redeem beautiful and premium welcome drinks. Staff were just great.
All in, this is not the last time I am revisiting , there will be more. Kudos !
Great location. Friendly atmosphere, staff are really helpful especially Parth and Pesh at the front of desk.
I didn’t have breakfast because the last time we stay it was really awful, we complained and the let us have breakfast in the club room.
We had a mixed stay at Sofitel. The good is that they proactively upgraded us to a prestige suite as Accor Diamond guests. The hotel common areas are quite posh. The lounge is very good including a premium breakfast a la carte menu for example filet mignon. Happy hour was also quite nice.
The less stellar aspects of the stay: the suite is a bit compact 60 sqm, smaller than average for hotels of this caliber. Also the room itself is somewhat boring and has some similarities to a Sheraton or Hyatt Regency, rather than a normally more interesting and upscale Sofitel. I had a bit of allergies while in the room so the ventilation system is probably not the cleanest.
For happy hour they did not allow children 5-7pm; to their credit they proposed an alternative rather than nothing at all. But nonetheless from our experience it was one of the weakest alternative offered by any hotel with a lounge where we stay: they said come right before 7pm to grab food. For young children it's too late so it was not usable. I prefer hotels which allow to pick food at the beginning and bring to the room, or be given an alternative venue for happy hour, or they deliver something themselves to our room. Sofitel was none of the above.
Last but not least, service was not always the best. I booked this stay in October 2025 with a buy one get one free voucher Accor Plus Malaysia expiring December 2025 for stay date April 2026. The hotel's own reservation department confirmed this works and they provided the amended reservation confirmation. Once arrived at the hotel they said the voucher has expired and I need to pay for the second night, I protested and they eventually let it go. Then upon check out I asked to redeem diamond dining vouchers and they originally refused, saying that in-room dining is not eligible. I showed them Accor rules - there is no such restriction. They let it go as well.
So overall not a bad hotel, but given the multiple choices in KL I am not sure I will rush back either.
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