Joy Hotel

Hotels
7.9 (9734 reviews)
385 Hullenbergweg , Amsterdam , nl

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Location
Value for Money
Food Quality
Cons:
Service
Cleanliness
Room Quality

Categories

Cleanliness
6.49
Cleanliness was mentioned negatively, with rooms having issues related to hygiene and smoke smell.
Service
6.96
Service was generally poor, especially with unhelpful and rude staff.
Location
9
Location received positive sentiment across multiple reviews, commended for its convenience.
Room Quality
7.45
Room quality was mixed; some amenities were lacking and smoke odors were noted.
Amenities
7.98
Amenities were considered limited, with positive notes on basic options.
Value for Money
8.44
Value for money was generally acceptable based on location and breakfast offerings.
Food and Beverage
8.49
Food offerings, especially breakfast, were well-received.
Overall Experience
8.36
Overall experience reflects mixed feelings; some positive highlights but significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:16

Property Description

Modern Hotel with Multilingual Staff

Convenient Location
Situated just 1.2 km from Johan Cruijff Arena, Joy Hotel offers easy access to Amsterdam's top attractions, including the Heineken Experience and Dutch National Opera & Ballet, all within 10 km.

Comfortable Stay
Guests can enjoy a delicious buffet breakfast daily and relax in well-appointed rooms with free WiFi. The attentive staff fluent in Arabic, English, and French are available 24/7 at the reception to cater to all needs.

Book your stay at Joy Hotel in Amsterdam now to experience a seamless blend of convenience, comfort, and exceptional service.

Important information:

Parking spaces cannot be reserved in advance.

The credit card used for the booking should be shown upon check-in.

Please note that construction work is taking place near the hotel from 15/03/2025 to 01/06/2026. While the work is not on our property, some rooms may still be affected by noise during this period. Additionally, access to the hotel may be partially obstructed, and some entrances may have obstacles. We apologize for any inconvenience and appreciate your understanding.

Operating hours for renovation work are specified, from {10:00 } to {17:00} daily from 30/04/2026 to 30/10/2026..
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

7.9
Based on 9734 reviews
Cleanliness: 6.49
Service: 6.96
Location: 9
Room Quality: 7.45
Amenities: 7.98
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 8.36
I
Isabelle • solo_traveller • be
9
Hôtel avec accès facile.
Pros:

L'hôtel est bien situé près du métro mais également du stade. La chambre était propre. Le personnel top. J'ai été plusieurs fois en contact et j'ai eu des réponses dans les 30 minutes

Cons:

Les équipements sont très basiques. Une petite bouilloire, un frigo. La télé ne fonctionnait pas. La pompe pour le shampooing était défectueuse.

2026-05-30 • via Nuitee
D
David • solo_traveller • gb
9
Good access economy hotel
Pros:

Access to city and closeness to the station.

Cons:

Nothing, it's a good economy hotel. We'd stay again.

2026-05-30 • via Nuitee
M
Marks • couple • lv
10
2026-05-30 • via Nuitee
G
Giulia • couple • it
9
comodo e carino
Pros:

Posizione comoda, a 5 minuti a piedi dalla fermata della metro e circa 25 minuti a piedi dall’arena. Camera ampia e ben pulita, dotata di tv e frigorifero. Il check-in era previsto per le 15 ma al nostro arrivo la camera era già pronta e siamo riusciti ad entrare già alle 12:00. È disponibile inoltre il deposito bagagli totalmente gratuito.

Cons:

Insonorizzazione un po’ scadente, attualmente sono in corso lavori di costruzione nelle zone adiacenti all’hotel e la mattina alle 7:00 circa si sentivano già rumori. Il lavandino del bagno era probabilmente otturato, l’acqua scendeva molto lentamente.

2026-05-30 • via Nuitee
I
Ihor • solo_traveller • ua
10
Pros:

Розташування, паркування, персонал і зручності в номері.

Cons:

Все добре.

2026-05-30 • via Nuitee
G
Goran • solo_traveller • rs
9
Pros:

Mali, cist hotel. Osoblje ljubazo i usluzno. Sobe normalne povrsine. Blizu je metro stanica, tako da do centa stizes za manje od 30 minuta.

Cons:

Kreveti nisu bas najudobniji. Nalazi se u delu grada koji je jos u izgradnji. Bice sigurno sadrzajnije kada se sve zavrsi.

2026-05-30 • via Nuitee
O
Olena • solo_traveller • ua
10
2026-05-29 • via Nuitee
I
IVAYLI • solo_traveller • bg
1
2026-05-29 • via Nuitee
A
adri • solo_traveller • nl
8
Vriendelijk personeel
Pros:

Locatie

Cons:

Niks

2026-05-29 • via Nuitee
G
Gina • couple • de
9
2026-05-29 • via Nuitee
S
Sonja • extended_group • gb
9
Nice room quiet and close to city centre
Pros:

Close to metro

Cons:

Building work around about

2026-05-29 • via Nuitee
R
Ricky • solo_traveller • gb
7
Pros:

Very comfy bed location ok

Cons:

The doors could do with being soft closing as when people left the doors left to slam shut early in the morning no tea or coffee facilities breakfast was poor as the reception staff also done breakfast duties not enough staff to cover

2026-05-29 • via Nuitee
A
Alexandra • solo_traveller • nl
7
2026-05-28 • via Nuitee
Y
Yvonne • solo_traveller • nl
7
2026-05-28 • via Nuitee
D
Dirk • solo_traveller • be
10
2026-05-28 • via Nuitee
P
Piotr • extended_group • pl
7
2026-05-28 • via Nuitee
C
Clark • family_with_children • gb
10
2026-05-28 • via Nuitee
D
Dirk • solo_traveller • be
10
Pros:

Super

Cons:

Niks

2026-05-28 • via Nuitee
I
Isabelle • family_with_children • be
9
Good very clean and comfortabel ( but very expensive) close to the cruyf arena
Pros:

we booked a room without a window( cheapest) but received an upgrade. It was hot so airco really appreciated. Ideal for the cruyf arena, 20 min walk and next to metro with a quick connection into city center.
correct staff they charged me for the city tax although I paid it upfront in booking.com, they called me to get it refunded.

Cons:

a pitty non of the staff speak any Dutch.
we booked a room without a window( cheapest) but received an upgrade. It was hot so airco really appreciated. a pity that they take advantage of when there are concerts and multiply price by 4 the price, we paid 4 times more than when there are no concerts going on.
There is not much available in the area, no restaurants no shops.

2026-05-28 • via Nuitee
G
Greta • extended_group • lt
9
Pros:

Went for the concert so the arena was very close, in a walking distance. Metro station close by, so easy to reach the city. The reception was working 24/7, very friendly staff, rooms were cleaned during the day.

Cons:

Nothing to complain about

2026-05-28 • via Nuitee