Joy Hotel

Hotels
7.9 (10288 reviews)
385 Hullenbergweg , Amsterdam , nl
+31 20 737 1503

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Value for Money
Food Quality
Cons:
Service
Cleanliness
Room Quality

Categories

Cleanliness
6.49
Cleanliness was mentioned negatively, with rooms having issues related to hygiene and smoke smell.
Service
6.96
Service was generally poor, especially with unhelpful and rude staff.
Location
9
Location received positive sentiment across multiple reviews, commended for its convenience.
Room Quality
7.45
Room quality was mixed; some amenities were lacking and smoke odors were noted.
Amenities
7.98
Amenities were considered limited, with positive notes on basic options.
Value for Money
8.44
Value for money was generally acceptable based on location and breakfast offerings.
Food and Beverage
8.49
Food offerings, especially breakfast, were well-received.
Overall Experience
8.36
Overall experience reflects mixed feelings; some positive highlights but significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:16

Property Description

Modern Hotel with Multilingual Staff

Convenient Location
Situated just 1.2 km from Johan Cruijff Arena, Joy Hotel offers easy access to Amsterdam's top attractions, including the Heineken Experience and Dutch National Opera & Ballet, all within 10 km.

Comfortable Stay
Guests can enjoy a delicious buffet breakfast daily and relax in well-appointed rooms with free WiFi. The attentive staff fluent in Arabic, English, and French are available 24/7 at the reception to cater to all needs.

Book your stay at Joy Hotel in Amsterdam now to experience a seamless blend of convenience, comfort, and exceptional service.

Important information:

Parking spaces cannot be reserved in advance.

The credit card used for the booking should be shown upon check-in.

Construction work will take place near the hotel from 3 March 2026 to 1 December 2026. As these works are beyond our control, some rooms may experience construction-related noise. Please also be aware that the usual route to the hotel may be obstructed due to the construction. Alternative access routes will be available.

Additionally, renovation works will be carried out on the 7th floor of the hotel from 1 May 2026 to 1 November 2026, between 10:00 and 16:00. As all guest rooms are located on other floors, only minor noise may be audible during these hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

7.9
Based on 10288 reviews
Cleanliness: 6.49
Service: 6.96
Location: 9
Room Quality: 7.45
Amenities: 7.98
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 8.36
C
Corné • solo_traveller • nl
10
2026-09-12 • via Nuitee
S
S • couple • nl
7
2026-09-12 • via Nuitee
M
Mendolaza Toledo • couple • nl
10
Comfortable, worth it.
Pros:

The property was clean and comfortable, the bed and towels were neat.

Cons:

-

2026-09-12 • via Nuitee
A
Ana • family_with_children • ge
9
2026-09-11 • via Nuitee
J
Jose Maria • couple • es
6
OK para unos días.
Pros:

Estaba limpio. La habitación tenía una mini nevera.
Tiene un metro cerca y llegas al centro rápido.

Cons:

Llegamos a las 23:00 y aún no tenían nuestra habitación disponible. Tuvimos que esperar un rato a que gestionasen alguna incidencia de su lado para poder acceder. No se disculparon ni nos dijeron a qué se debió esta situación.

En las habitaciones se escucha mucho cuando otros huéspedes cierran sus puertas. Es como si el aire empuja tu puerta. Solo dan una llave de habitación. Solo había 1 silla en una habitación doble (2 personas).

No hay muchos servicios alrededor.

2026-09-11 • via Nuitee
J
Jose Maria • couple • es
6
Bien, cumple su función.
Pros:

Estaba limpio. La habitación tenía una mini nevera. Tiene un metro cerca y llegas al centro rápido.

Cons:

Llegamos a las 23:00 y aún no tenían nuestra habitación disponible. Tuvimos que esperar un rato a que gestionasen alguna incidencia de su lado para poder acceder. No se disculparon ni nos dijeron a qué se debió esta situación.

En las habitaciones se escucha mucho cuando otros huéspedes cierran sus puertas. Es como si el aire empuja tu puerta. Solo dan una llave de habitación. Solo había 1 silla en una habitación doble (2 personas).

2026-09-11 • via Nuitee
C
caleb • solo_traveller • au
7
Decent place.
Pros:

Welcoming and helpful staff. The breakfast for 15euro is amazing. Beds were relatively comfortable.

Cons:

While the beds are comfortable, all the pillows were quite hard. We also had a broken AC unit so would only blow at 16°. We informed staff but unfortunately nothing could be done for it, so either had to freeze or run hot.
Access to the hotel is confusing due to the current construction around.

2026-09-11 • via Nuitee
N
Nicole • solo_traveller • de
9
2026-09-11 • via Nuitee
A
Asterios • solo_traveller • gr
10
2026-09-11 • via Nuitee
B
Bruce • solo_traveller • ca
7
Good value for the price.
Pros:

They upgraded us from the windowless room to a 2nd floor room. Comfy and clean bed, A/C, reasonable parking. Super reception staff. Super close to train.

Cons:

Laminate floorboards not tight, so dumb-looking gaps all over the room. Ventilation vent in bathroom held in place by tape. Long hair in bathroom. Glass door to bathroom not clean. Fruit tea but no coffee. Entry road closed for work: hotel didn't send an email to explain this, so had to come into parking via another street.

2026-09-11 • via Nuitee
V
Van Soest • couple • nl
8
Prima.alleen de tv zenders zoals boven omschreven. Een absoluut minpuntje. Wij komen volgend jaar te
Pros:

Goed

Cons:

Tv zenders !!! Eigenlijk geen nesderlandse zenders, wel npo 2 en 3, maar die tellen niet mee, waarom niet 1 en 4 of zes. Het hotel staat toch in Nederland.

2026-09-11 • via Nuitee
N
N • solo_traveller • nl
7
2026-09-11 • via Nuitee
I
Imke • solo_traveller • nl
8
2026-09-11 • via Nuitee
E
Emi • solo_traveller • pl
10
2026-09-11 • via Nuitee
E
Etnel • solo_traveller • nl
9
2026-09-11 • via Nuitee
P
Peter • couple • de
5
2026-09-11 • via Nuitee
A
Aranna • couple • nl
1
2026-09-11 • via Nuitee
F
Fabrizio • extended_group • it
8
2026-09-11 • via Nuitee
S
samargveliani • solo_traveller • ge
10
2026-09-10 • via Nuitee
N
Nicușor • extended_group • fr
9
2026-09-10 • via Nuitee