Hilton Garden Inn Frankfurt City Centre

Hotels
Hilton Garden Inn
8.1 (3371 reviews)
Weserstrasse 43 , Frankfurt/Main , de

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great breakfast options
Fantastic staff service
Cons:
Cleanliness issues
Uncomfortable neighborhood

Categories

Cleanliness
6.54
Multiple reviews mentioned issues with cleanliness, specifically rodents in the room.
Service
9.01
Staff were noted as fantastic and helpful; overall good experiences with service.
Location
7.55
Location is convenient but surrounded by adult shops and described as uncomfortable.
Room Quality
8
Rooms were described as clean and comfortable, with some maintenance issues mentioned.
Amenities
8.53
Breakfast was positively highlighted, though some amenities were less accessible.
Value for Money
7.99
Overall value is decent considering the location and amenities offered.
Food and Beverage
9.04
The breakfast spread received positive mentions in several reviews.
Overall Experience
8.11
Balanced feedback with highlights in service and food; concerns mainly in cleanliness and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:08

Property Description

Luxurious Amenities
Hilton Garden Inn Frankfurt City Centre offers a range of luxurious amenities including a garden, fitness centre, and a stylish bar for guests to unwind and relax during their stay.

Convenient Services
Guests can enjoy the convenience of a 24-hour front desk, room service, and free WiFi throughout the property, ensuring a seamless and enjoyable experience for all visitors.

Prime Location
Situated just 1.2 km from Messe Frankfurt, Hilton Garden Inn is the perfect choice for travelers interested in exploring the city's popular attractions such as Städel Museum, German Film Museum, and Goethe House.

Book your stay at Hilton Garden Inn Frankfurt City Centre now for a memorable and comfortable experience in Frankfurt/Main!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 3371 reviews
Cleanliness: 6.54
Service: 9.01
Location: 7.55
Room Quality: 8
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 9.04
Overall Experience: 8.11
S
Sabine 01 SCHMIDT solo_traveller de
8
Pros:

Frühstück Lage

Cons:

Bett mit durchgehender Matratze und nur einer Bettdecke ist für 2 Personen sehr unkonvertabel

2026-05-30 via Nuitee
T
Tm180278 solo_traveller de
9
Pros:

Personal war überaus nett und freundlich
Sehr reichhaltiges Frühstücksbuffet

2026-05-30 via Nuitee
A
Aguirre solo_traveller mx
10
Pros:

El trato del personal muy atento

Cons:

--

2026-05-29 via Nuitee
Поднебеснов solo_traveller be
8
2026-05-29 via Nuitee
N
Nigar solo_traveller az
8
It was ok
Pros:

Nice hotel, it is close to the city center

Cons:

I didn’t like some neighboring streets which were close to the hotel. Better not going there alone. Or skip them with alternative streets.

2026-05-29 via Nuitee
S
Salah solo_traveller fi
1
2026-05-29 via Nuitee
J
Jomon 1975 solo_traveller om
9
2026-05-29 via Nuitee
S
Sarthak couple sa
8
Comfortable and well-furnished stay with small rooms
Pros:

The hotel is in a good location with many attractions a short distance away. The hotel is well-maintained and has good access. The rooms are also well-furnished and beds are comfortable.

Cons:

The rooms are quite small in size and opening two full sized luggage bags was difficult in the room.

2026-05-28 via Nuitee
A
Anja solo_traveller de
7
Cons:

Für das Zimmer muss eine Kaution hinterlegt werden, fand ich für die Preiskategorie und Ausstattung sehr merkwürdig. Ich bin in sehr vielen Hotels unterwegs und hatte dies noch nie.

2026-05-28 via Nuitee
Y
Yung tai couple ca
8
Pros:

Breadfast is fair enough though variety of food is limited.

Cons:

i hope the hotel can supply slippers if requested by customers who didn't have any.

2026-05-28 via Nuitee
M
maryem couple ae
7
Value for money
Pros:

Value for money overall good stay

Cons:

Room is super small
Location is next to red district which was a bit inconfortable for us to walk by night

2026-05-28 via Nuitee
A
Alessandro couple it
9
Ottimo hotel in posizione abbastanza strategica. Peccato solo l’alta concentrazione di tossici nelle vicinanze
Pros:

Struttura accogliente, pulita, staff cordiale e gentile. Posizione comoda non lontana dalla stazione e nemmeno dal centro città. Colazione varia ed abbondante con cibo di qualità

Cons:

Appena un isolato dopo in direzione stazione, ci sono due vie colme di tossici, senza tetto e alcolizzati a tutte le ore della giornata. Se si è soli o specie per sole ragazze non è l’ideale girare a piedi soprattutto in orari notturni.

2026-05-27 via Nuitee
G
Gerhard couple de
9
2026-05-27 via Nuitee
E
Etil solo_traveller tr
8
Pros:

İ like the hotel is clean.Breakfast is good.The reception is kindly to us

Cons:

İ dont like the location

2026-05-27 via Nuitee
V
Víglundsdóttir solo_traveller is
8
2026-05-27 via Nuitee
J
Jimmy solo_traveller us
9
2026-05-27 via Nuitee
D
Duygu couple tr
7
Otel eski olsa da bakımlı , temiz ve tüm çalışanlar son derece alakadardı.
Pros:

Konumu çok iyiydi. Ek olarak kahvaltısından ve seçeneklerden çok memnun kaldık.

Cons:

Tesisle ilgili değil fakat çevresinde çok fazla uyuşturucu kullanan sokaklarda uygunsuz hareketler yapan insanlar vardı. Gece kesinlikle tek başınıza git gel yapmamalısınız .

2026-05-27 via Nuitee
K
Katia solo_traveller il
8
2026-05-27 via Nuitee
J
Jule solo_traveller de
8
2026-05-26 via Nuitee
S
sarah couple gb
9
Good hotel in a central location
Pros:

Central location, reception and housekeeping staff very friendly , comfortable bed and cleaning available on request. Good gym facility.

Cons:

Breakfast not so good

2026-05-26 via Nuitee