Hilton Garden Inn Frankfurt City Centre

Hotels
•
Hilton Garden Inn
8.1 (3784 reviews)
Weserstrasse 43 , Frankfurt/Main , DE

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great breakfast options
Fantastic staff service
Cons:
Cleanliness issues
Uncomfortable neighborhood

Categories

Cleanliness
6.54
Multiple reviews mentioned issues with cleanliness, specifically rodents in the room.
Service
9.01
Staff were noted as fantastic and helpful; overall good experiences with service.
Location
7.55
Location is convenient but surrounded by adult shops and described as uncomfortable.
Room Quality
8
Rooms were described as clean and comfortable, with some maintenance issues mentioned.
Amenities
8.53
Breakfast was positively highlighted, though some amenities were less accessible.
Value for Money
7.99
Overall value is decent considering the location and amenities offered.
Food and Beverage
9.04
The breakfast spread received positive mentions in several reviews.
Overall Experience
8.11
Balanced feedback with highlights in service and food; concerns mainly in cleanliness and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:08

Property Description

Luxurious Amenities
Hilton Garden Inn Frankfurt City Centre offers a range of luxurious amenities including a garden, fitness centre, and a stylish bar for guests to unwind and relax during their stay.

Convenient Services
Guests can enjoy the convenience of a 24-hour front desk, room service, and free WiFi throughout the property, ensuring a seamless and enjoyable experience for all visitors.

Prime Location
Situated just 1.2 km from Messe Frankfurt, Hilton Garden Inn is the perfect choice for travelers interested in exploring the city's popular attractions such as Städel Museum, German Film Museum, and Goethe House.

Book your stay at Hilton Garden Inn Frankfurt City Centre now for a memorable and comfortable experience in Frankfurt/Main!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 3784 reviews
Cleanliness: 6.54
Service: 9.01
Location: 7.55
Room Quality: 8
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 9.04
Overall Experience: 8.11
J
Joris • solo_traveller • ma
4
Connexion wifi indigne d'un hôtel de ce standing
Pros:

bonne literie et salle de bain

Cons:

la connexion wifi est un désastre. En 2026, comment est-il possible de proposer une connexion avec 4 Mbits de débit ?? C'était vraiment bloquant pour mon activité.

2026-11-07 • via Nuitee
A
andrea fabiana • couple • ar
8
Bien
Pros:

Bien ubicado respecto de las zonas de interés

Cons:

Los alrededores del hotel no muy limpios y con gente en situación de calle o con adicciones casi en la puerta del hotel

2026-11-07 • via Nuitee
U
Uros • solo_traveller • si
5
Cons:

Not very nice staff

2026-11-06 • via Nuitee
A
Azat • solo_traveller • kz
8
2026-11-06 • via Nuitee
S
Sanjay • solo_traveller • sa
8
Close to Main Station. Close to Metro. Lots of food options including Indian. Walking distance to Ga
Pros:

Close to Main Station. Close to Metro. Lots of food options including Indian. Walking distance to Galleria Mall

Cons:

Back side of hotel some antisocial group who are purely addicted to dugs and alcohol. Seems like drugs has taken over Gen-Z including male & female. Some protest taking place but they don't know the value of country they live in. Don't shit where you eat but handful selected people are attempting to destabilize the country and peace in the name of democracy or freedom of expression

2026-11-06 • via Nuitee
L
lilian • couple • ar
9
Cómodo bien ubicado
Pros:

Comodidad

2026-11-05 • via Nuitee
S
Sofia • couple • pt
8
Bom
Pros:

Pequeno almoço fantastico
Cama confortavel
Um mundo á parte da zona envolvente socialmente degradante

Cons:

Má comunicação entre a recepção e o atendimento nos pequenos almoços, no segundo dia pediram-me mesmo para mostrar que tinha direito a pequeno almoço nao estava na lista

2026-11-05 • via Nuitee
A
Alisher Gulshan • solo_traveller • uz
10
Superb!
Pros:

Everything! Especially the big breakfast!🤩

2026-11-04 • via Nuitee
H
Hendrik Belmans • couple • be
8
2026-11-03 • via Nuitee
C
Cecciola • couple • it
9
Pros:

Posizione vicina al centro molto bello camere belle spaziose e su una torre alta iconica

Cons:

Niente

2026-11-02 • via Nuitee
B
Bashar • extended_group • jo
10
2026-11-02 • via Nuitee
T
Timothy • couple • us
9
2026-11-02 • via Nuitee
M
Moritz • couple • de
5
Fenster lassen sich leider nicht öffnen
Pros:

Freundliches Personal und gute Ausstattung

Cons:

Die Fenster lassen sich nicht öffnen (wollten Zimmer tauschen, aber ist im gesamten Haus so). Klimaanlage hat zwar funktioniert, aber Frischluft fehlte trotzdem. Hat vermutlich Sicherheitsgründe, ist für mich aber leider ein Ausschlusskriterium.

2026-11-02 • via Nuitee
V
Vincent • solo_traveller • ie
10
Pros:

Lovely hotel and nice staff

Cons:

The location is a bit rough

2026-11-02 • via Nuitee
K
Kim • couple • se
8
2026-11-02 • via Nuitee
Z
ZAZA • couple • ge
9
2026-11-02 • via Nuitee
R
Renay • couple • us
5
Very average at best
Pros:

Great breakfast

Cons:

Noisy area- hot room

2026-11-01 • via Nuitee
M
Martin • solo_traveller • de
8
Pros:

Das Frühstück, das ruhig gelegene Zimmer

Cons:

Es war etwas merkwürdig, dass die bei der Ankunft zu entrichtende Schadenskaution von 50 € auf 100 € gestiegen war. Ich wurde darüber vorher nicht informiert und bemerkte dies erst, als ich die Summe auf dem Beleg sah. Ich habe nichts dagegen, eine Kaution zu zahlen, falls das Hotel schlechte Erfahrungen gemacht hat. Aber ich wünsche mir, vorher darüber informiert zu werden.

2026-11-01 • via Nuitee
M
Malgorzata • couple • de
10
Miły i wygodny pobyt
Pros:

Komfort, jedzenie.

Cons:

Nie bylo takiej rzeczy.

2026-11-01 • via Nuitee
E
Elizabeth • couple • au
8
Clean and friendly hotel.
Pros:

The hotel was very accommodating. Clean and quiet. Excellent buffet breakfast. Easy walk from the Frankfurt Hauptbahnhof.

Cons:

Location was central, but we did feel the need to be alert, especially at night.

2026-11-01 • via Nuitee