the DOUGLAS, Autograph Collection

Hotels
•
Autograph Collection
8.7 (318 reviews)
45 Smithe Street , Vancouver , ca
+1 604-676-0889

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice amenities
Cons:
Noisy club/lounge
Poor EV charging
Lack of fridge

Categories

Cleanliness
8.45
Overall cleanliness was good, but some concerns noted about room noise.
Service
9.15
Staff were very friendly and attentive, providing excellent service.
Location
8.95
Great location, downtown with easy access to amenities.
Room Quality
8.55
Rooms were generally comfortable but lacked some features like a fridge.
Amenities
8.35
Amenities like the hydrotherapy lounge were well received, but room cooler was impractical.
Value for Money
8.65
Good value overall, but some amenities were below expectations for the price.
Food and Beverage
8.75
Good food quality but experienced disruptions due to private events.
Overall Experience
8.75
A lovely stay overall with a few notable issues that could affect return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:35

Property Description

Luxurious Boutique Hotel in Vancouver's Entertainment District

The DOUGLAS, Autograph Collection offers a sophisticated stay with modern décor, a 30,000-square-foot rooftop park, Parq Casino, and the stylish D/6 Bar and lounge.

Elegant Rooms and Amenities

All rooms feature air conditioning, flat-screen TVs, Internet TV, and illy coffee and tea facilities. The private bathrooms boast luxurious amenities, and guests can enjoy 24/7 room service.

Convenient Facilities and Nearby Attractions

Guests have access to a fitness center, spacious conference space, and a 24-hour front desk. Explore nearby attractions like Rogers Arena, BC Place, and False Creek, all within 500 meters.

Ready to experience luxury and convenience in Vancouver? Book your stay at the DOUGLAS, Autograph Collection now.

Important information:

Please note that any additional costs incurred for breakfast would need to be paid at check-out.

Guests under the age of 19 can only check in with a parent or official guardian.

In the event of an early departure, the property will charge you the full amount for your stay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YVR

Property Policies

  • Internet

    WiFi is available in the hotel rooms and costs CAD 14.95 per 24 hours.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CAD 50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 78.75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 318 reviews
Cleanliness: 8.45
Service: 9.15
Location: 8.95
Room Quality: 8.55
Amenities: 8.35
Value for Money: 8.65
Food and Beverage: 8.75
Overall Experience: 8.75
F
Fernando • solo_traveller • cl
10
Excelente
Pros:

Absolutamente

2026-07-24 • via Nuitee
J
Julia • family_with_children • de
8
2026-07-23 • via Nuitee
A
Alexis • family_with_children • fr
9
2026-07-10 • via Nuitee
H
Heinrich • couple • ca
10
2026-07-05 • via Nuitee
T
takashi • solo_traveller • ca
10
2026-06-30 • via Nuitee
E
Emely • couple • us
10
Great Location for Concerts and other events at the Stadiums
Pros:

I booked this for my brother's birthday. The location is great for concerts and sporting events at the nearby stadiums. The room was spacious and clean and the breakfust yummy even though it was only roomservice - no buffet.
I asked for an amenity for his birthday and it couldn't have been cuter what the hotel provided. A tin box with macarons and a handwritten note - so attentive and special!!!

2026-06-30 • via Nuitee
B
Bin • couple • ca
10
2026-06-30 • via Nuitee
E
Elliot • solo_traveller • at
9
2026-06-22 • via Nuitee
P
Patrik • solo_traveller • ch
3
Cons:

wurde mit frühstück gebucht, jedoch war nur im zimmer möglich und schlecht dazu, im früstücksraum gegen aufpreis!

2026-06-17 • via Nuitee
W
Warunkiewicz • couple • ca
10
2026-06-14 • via Nuitee
M
Muhammad • couple • ca
8
2026-05-28 • via Nuitee
S
susy • couple • br
10
Excelência no atendimento do sr Rafael!
Pros:

A excelência no atendimento e principalmente no acolhimento!

2026-05-10 • via Nuitee
S
Semler • solo_traveller • ca
9
Pros:

Friendly staff nice rooms.

Cons:

Some street noise. Hard pillows.

2026-05-08 • via Nuitee
B
Brittany • solo_traveller • ca
10
2026-05-02 • via Nuitee
R
Russ • couple • us
9
Pros:

Location/facilities/staff

Cons:

Internet access was abysmal

2026-04-27 • via Nuitee
D
Divine • couple • ca
10
2026-04-23 • via Nuitee
A
Alistair • couple • ca
10
Pros:

The staff were so helpful

2026-03-03 • via Nuitee
J
Jordan • couple • us
10
Pros:

So pretty and right by the stadium

2026-02-23 • via Nuitee
C
Corrine • couple • ca
8
Lovely and comfortable
Pros:

Great location, clean and modern, comfortable

Cons:

Nothing we don’t really like, having to pay for parking is a bit of a rip off.

2026-01-25 • via Nuitee
J
Jamey • family_with_children • us
5
I enjoyed my stay but the ev parking was bad.
Pros:

The hotel was great the parking was not good I have a Tesla and the ev charging station was poor at best. No one knew much about it either.

Cons:

The ev charging.

2026-01-19 • via Nuitee