Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Staff friendliness
Amenities
Cons:
Inconsistent room quality
Poor breakfast variety
Cleanliness issues

Categories

Cleanliness
6.95
Some reviews mentioned the cleanliness positively, but issues like broken toilets and room conditions indicate room for improvement.
Service
8.95
Staff was mentioned as polite and helpful, contributing positively to the experience.
Location
8.95
Location is often highlighted as a positive aspect with a scenic view from the balcony.
Room Quality
7.95
Some rooms were described as small and needing renovations, while others were renovated and stylish.
Amenities
8.45
Amenities like the sauna and spa facilities received positive mentions, though some were underwhelming.
Value for Money
8.45
General sentiment is that while there are issues, guests felt they were getting reasonable value.
Food and Beverage
6.95
Breakfast was criticized for lack of variety, which negatively impacted the dining experience.
Overall Experience
8.95
Despite various issues, the overall experience was rated positively due to amenities and some staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:11

Property Description

Luxurious Accommodation
Grand Hotel Murgavets, located in the heart of Pamporovo, offers a perfect blend of comfort and convenience. Each room features a balcony and a private bathroom, ensuring a relaxing stay. Enjoy cable TV and free Wi-Fi during your visit.

Wellness and Recreation
Take advantage of the complimentary access to pools, sauna, and fitness area. After a day of skiing, unwind in the sauna or take a refreshing dip in the pool. The free shuttle service to the ski centre adds to the convenience of your stay.

Exquisite Dining Experience
Indulge in a culinary journey at the main restaurant, serving a mix of local and international dishes. Pair your meal with a selection of fine drinks for a complete dining experience.

Book your stay at Grand Hotel Murgavets now for an unforgettable experience!

Important information:

Please note that room rates on the 31 December include a New Year package. Guests sleeping in extra beds are charged separately (in addition to the extra bed rate).Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 841 reviews
Cleanliness: 6.95
Service: 8.95
Location: 8.95
Room Quality: 7.95
Amenities: 8.45
Value for Money: 8.45
Food and Beverage: 6.95
Overall Experience: 8.95
B
Boris • solo_traveller • il
10
Pros:

Вид с 8_го этажа потрясающий, спа салон с бассейном, джакузи, хамам, сауна и русская парилка, тренажёрный зал всё на высоком уровне.
Везде чистота и порядок.

Cons:

Нет такого

2026-09-19 • via Nuitee
H
Hubenova • family_with_children • bg
9
Хареса ми
Pros:

Закуската можеше да е по разнообразна

2026-09-19 • via Nuitee
D
Dimitar • couple • bg
9
2026-09-18 • via Nuitee
S
Stanko • solo_traveller • bg
8
2026-09-18 • via Nuitee
N
Nikolay • solo_traveller • bg
9
2026-09-18 • via Nuitee
M
Marie-Christine • solo_traveller • be
9
Would recommend!
Pros:

Location, room, spa center, restaurant, silence

Cons:

The breakfast could have a bit more fresh products

2026-09-16 • via Nuitee
Илиян • solo_traveller • bg
7
Amazing location and views
Pros:

The room on the highest floor was very nice, comfy, clean and has a view that was absolutely stunning especially on the sunrise and sunset even not on the balcony due to the full glass windows for both floors ( the bed was on second floor of the room which is again a +). The staff of the hotel, everywhere, is amazing ( especially in the restaurant ).

Cons:

No air conditioner in the room which on the hot summer days may be a problem in the bed area when you book a room on the highest floor. The coffee machine on the pictures was missing due to 'not being in the season' (?), both stuff I was not expecting especially for one of the expensive rooms. If the hotel don't have enough guests the breakfast is a mini menu which is a bit absurd.

2026-09-14 • via Nuitee
T
Tanya • family_with_children • bg
10
Pros:

Вече 3-та година го посещаваме!
Персонала е страхотен! Стаите се почистват всеки ден! Камериерките са изключително мили и приветливи.Допускат се домашни любимци! Прекрасно място на семейна почивка !

Cons:

Единственото което не ми харесва , е че сте на 4 часа път от нас 🤭 , но си заслужава ! Бих ви посетила пак и пак! 🤗

2026-09-13 • via Nuitee
S
Simeon • couple • bg
8
2026-09-13 • via Nuitee
Теди • solo_traveller • bg
8
2026-09-12 • via Nuitee
M
Marian • solo_traveller • gb
10
2026-09-12 • via Nuitee
D
Dzhandan • couple • bg
8
2026-09-10 • via Nuitee
Надежда • couple • bg
5
2026-09-08 • via Nuitee
D
Deyan • couple • bg
9
2026-09-08 • via Nuitee
O
Ognian • solo_traveller • bg
9
2026-09-07 • via Nuitee
Екатерина • couple • bg
8
Cons:

Този път стаята беше с изглед към магазин и ресторант и беше доста шумно

2026-09-07 • via Nuitee
Захари • solo_traveller • bg
10
Pros:

Почти всичко беше отлично!

Cons:

Водата в басейна беше малко студена!

2026-09-07 • via Nuitee
R
revital • couple • il
10
מלון מקסים
Pros:

מלון נחמד מאד, חדרים נעימים ונקיים, ספא כלול במחיר. ארוחת בוקר וגם ערב שהוספנו היו טובות מאד

Cons:

הכל היה טוב מאד

2026-09-06 • via Nuitee
Славка • solo_traveller • bg
6
2026-09-06 • via Nuitee
L
Lubo • solo_traveller • bg
5
Not sure if I will visit it again
Pros:

+ staff (manager) was kind;

Cons:

- breakfast was more than mediocre;
- unhelpful staff at restaurant for breakfast;
- facilities are old and outdated;

2026-09-04 • via Nuitee