Harbour Hotel & Spa Sidmouth

Hotels
8.1 (1540 reviews)
Manor Road , Sidmouth , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Attentive and professional staff
Clean and tidy environment
Good location with nice views
Cons:
Some bathrooms need maintenance
Higher bar prices
Limited seating in the spa

Categories

Cleanliness
7.96
Most reviews indicate the hotel was very clean, though some mentioned issues like mold and dirty windows in specific bathrooms.
Service
8.43
Consistently noted as attentive, professional and pleasant across multiple reviews.
Location
8.47
Frequently praised for its appealing location by beach, offering nice views.
Room Quality
7.92
Rooms are described as comfortable and clean, but there were mentions of size and specific maintenance issues.
Amenities
7.95
Amenities like the spa and restaurant received mixed reviews; both praised and criticized for size and facilities.
Value for Money
7.71
Some guests felt the pricing was a bit high for what was provided, especially regarding bar prices.
Food and Beverage
7.96
Many enjoyed the food quality, though a few were disappointed with specific dishes.
Overall Experience
8.43
Overall experience was very positive with repeated recommendations to stay at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:14

Property Description

Luxurious 4-Star Hotel in Sidmouth

Garden Oasis and Culinary Delights
Experience tranquility in our garden oasis and indulge in exquisite dining at our restaurant and bar.

Relaxation and Comfort
Unwind in our sauna, enjoy personalized service from our concierge, and rejuvenate at our spa center.

Seaside Serenity
Located just steps away from Jacobs Ladder Beach and Sidmouth Beach, Harbour Hotel Sidmouth offers the perfect coastal getaway.

Book now to experience the ultimate blend of luxury and relaxation at Harbour Hotel Sidmouth.

Important information:

Guests are advised to pre-book beauty and spa treatments.

Please note that when booking 4 or more rooms, group booking terms and conditions may apply.

All Bed and Breakfast Reservations are inclusive of Continental Breakfast only. Cooked Breakfast is available and can be purchased whilst on property for an additional charge.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Location

Guest Reviews

8.1
Based on 1540 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.47
Room Quality: 7.92
Amenities: 7.95
Value for Money: 7.71
Food and Beverage: 7.96
Overall Experience: 8.43
R
Rachel couple gb
4
Overpriced and underwhelming.
Pros:

The terrace area with outdoor seating, overlooking the pool and with a sea view. Bar area felt comfortable and the drinks from the bar were made to a good standard all week.

Cons:

The facilities in our room didn’t work on arrival, the toilet flushing was broken and not strong enough to flush anything away, the bathroom sink did not drain and filled with water, the bathroom door did not close properly due to a faulty handle. We asked to change rooms and were advised that this was not an option, and that maintenance would be sent to the room due to the concerns raised.

The food was mediocre and not worth the cost. The sirloin steak tasted like it had been fried in too much oil and appeared to have gone grey, the scrambled egg at breakfast had been bulked out with milk and was white, the beans were served cold, the fried egg had a film over the top of it and was solid because of being splashed in oil. The hotel ran out of oat milk. Every day the food was different with different types of bread for breakfast and appeared to be a variation in chefs and quality of food standard changing every day. Overcharged for a chicken Caesar salad which had to then be refunded the difference. The staff member processed the refund but the system then cancelled the order completely, resulting in waiting nearly an hour for a salad before asking where it was, and a different staff member advising that the chefs weren’t aware of the ticket order.

There was black mould in the jacuzzi. There was black mould in the window frames. The windows were dirty with brown water marks in the pool area and on the bedroom windows. Wood in the sauna requires replacing due to wear and tear.

The wifi was appalling throughout the hotel, especially in the bedrooms. Unable to complete any work during the week because of the poor connection and speed of the wifi. Terrible for a working week away.

For comparison, the Salcombe and the Richmond Harbour Hotels were a much better experience, so our expectations were based on having good experiences previously at other Harbour Hotels.

2026-08-08 via Nuitee
C
Craig solo_traveller gb
8
Lovely and close to everything.
Pros:

Clean, quiet and well situated.

2026-08-08 via Nuitee
M
Margaret solo_traveller gb
8
Pros:

Lovely choice of fresh fruits at breakfast. Appreciated adaptations to meals to accommodate dietary requirements.

Cons:

Decor in bedroom looking a little tired in places.

2026-08-08 via Nuitee
M
Maureen couple gb
10
2026-08-08 via Nuitee
A
Agnes couple gb
7
Pretty good probably will go again.
Pros:

Very good location The indoor pool was amazing loved the atmosphere and pretty good costumer service

Cons:

The service wasn’t exceptional and the outdoor pool was really crowded outdoor tables Weren’t cleaned properly, And the menu for breakfast has no options basically and they don’t even have a buffet.

2026-08-07 via Nuitee
R
Raj Shah solo_traveller gb
10
2026-08-07 via Nuitee
R
Ralf couple de
9
Pros:

Sehr schönes Hotel in toller Lage. Nur zwei Gehminuten von der Promenade. Schöner Blick. Tadellose Ausstattung. Sehr schöne Zimmer. Das Restaurant ist sehr gut und der Service sehr zuvorkommend und freundlich. Kompliment an die Führung und die Mitarbeiter,

2026-08-06 via Nuitee
M
Maureen family_with_children gb
10
2026-08-05 via Nuitee
L
Linda couple gb
9
Relaxing and great access to the town
Pros:

Room was better than we expected, with lots of nice touches like welcome gin in a decanter, bottled water, big towelling robes. The room managed to relatively cool with the air con and fan and it was quiet and not far from reception. We had drinks in the bar the first night then dinner - service excellent. Breakfast great, we were served promptly and the buffet was topped up. During our break we drank at the bar several times as we met up with friends and found staff to be professional and friendly.

Cons:

Car parking could have been explained better. The hotel provided us with a voucher for the public car park across the road, so when we checked out we wanted to stay on for a hour and a half but that meant more trips back and forth to public car park for the voucher, note there is not enough car parking at the hotel to provide parking for all guests. We booked the hotel as it stated free parking on the website. That said we would stay there again, but arrive earlier to ensure a parking space in the public car park.

2026-08-05 via Nuitee
H
Hannah family_with_children gb
8
Pros:

The room and the pool were great, all the staff we encountered at the spa were great. The free gin was a nice touch

Cons:

The breakfast was very disappointing. It was only continental, you had to pay for a cooked breakfast. The continental, was a very small buffet breakfast that didn't match up to the rest of the hotel.

2026-08-04 via Nuitee
H
Hunt couple gb
10
Wonderful stay, great pool and bar! Would highly recommend.
Pros:

Staff were very friendly, hotel spotless, and there was great seaside atmosphere. The bar and lap pool overlooking the beach was something really special - we loved it. Nice big room too and the beds were very comfortable. Perfect location at the top of the bay.

Cons:

The car park fills up quickly but I understand there's public parking over the road if you don't get a space.

2026-08-03 via Nuitee
K
Katie solo_traveller gb
10
15th wedding anniversary
Pros:

Upon arrival the reception team were friendly and approachable, they were kind and helped us with finding a parking space. Although we were early we could use all facilties including the heated and very clean outdoor pool, restaurant, bar and spa. We had lunch from the light snacks menu which was delicious and beautifully presented and then went for a walk into the town, the hotel is less than a 5min walk and only 2mins walk to the beach.
The evening dinner restaurant menu was perfect and I sent my compliments to the chef on the beef bourgignon (highly reccomend).
ALL the staff were friendly, happy and approachable. The spa was clean and relaxing. The gym (although we did not use it) was fully equipped and very clean and quite large.
The entire hotel decor was beautifully presented and well thought out creating a very relaxed and homely feel.
The gardens were impeccably well kept.
Our room was again very clean and beautifully presented and full of complimentary items including a fridge with water, soft drinks, snacks, robes, slippers, shampoos, shower accessories, hairdryer, HUGE TV and even gin and tonic water. Our bathroom was also a loverly size and very clean.
The mattress and bedding were divine and we had an amazing night's sleep.
Overall we had a fantastic weekend stay and would highly reccomend and will be returning.

Cons:

Through no fault of the hotel but when leaving the seagulls decided to use our car as toilet for the weekend, this is not to be frowned upon as to be expected being a stones throw away from the beach.

2026-08-03 via Nuitee
D
Dave from Southampton couple gb
9
The place to stay if you want the very best views of Sidmouth’s beautiful seafront & promenade
Pros:

We’ve stayed at all the major hotels in Sidmouth. Where the Harbour Hotel scores so highly is its versatility. It has a spa, an indoor pool, an outdoor pool, a lovely indoor lounging area, distinct outdoor lounging areas including a couple of lawns, and uninterrupted views of Sidmouth’s glorious seafront from the conservatory-like dining room. It also sits about 200 metres west of the bustling promenade, which makes it perceptibly quieter than the seafront hotels.

Cons:

Service at breakfast and dinner times can be a little slow to get going (i.e. those very first coffees, drinks orders, water, food orders etc). However, once those initial requests kick in, everything else runs very smoothly, and the service is always very hospitable.

2026-08-03 via Nuitee
S
Sara couple gb
8
Well located hotel with friendly reception staff.
Pros:

Reception staff very helpful. We were phoned as soon as our room was ready (early). Our room was large and comfortable- great bed and bedding.

Cons:

Both pools very small, particularly the outdoor one.
Breakfast a bit chaotic; coffee took ages to arrive and service slow. We felt it was a bit mean not to include a cooked breakfast.

2026-08-02 via Nuitee
A
angela1Tripadviser Couples Bath, Somerset, England
8
Harbour Hotel Sidmouth
Pros:

Location was brilliant.hotel was very clean staff are friendly .

2026-07-25 via Tripadvisor
C
Claire couple gb
10
2026-07-25 via Nuitee
A
Adrian solo_traveller gb
8
Nice hotel
Pros:

Great staff , good location, comfortable well facilitated room , even had netflix !

Cons:

Cant really think of much

2026-07-25 via Nuitee
M
Matthew couple gb
8
2026-07-25 via Nuitee
K
K5256GXlauras Couples
10
A lovely getaway
Pros:

My partner and I visited for a few days in late July and what a treat we had....
From the warmest of welcomes, to the food, drinks and beautiful surroundings
This hotel is very special
The rooms are comfortable and spacious.
They have thought of everything that you may need
They even cater for dogs, with beds, blankets and treats !!
The views are spectacular and it is only a stones throw from the town centre
We were spolit with the choice of two swimming pools and a relaxed spa area.
I would personally like to thank the front of house team who made our stay extra special
A huge thank you to Leena and Julie on reception 😊 🙏
You are both a credit to the Harbour hotel
Shout out to the bar team who whip up some very tasty cocktails
We would highly recommend you visit this beautiful hotel 😊

2026-07-24 via Tripadvisor
J
Jane family_with_children gb
9
Excellent
Pros:

Excellent breakfast, fresh and good selection

Cons:

Nothing it was excellent

2026-07-24 via Nuitee