Harbour Hotel & Spa Southampton

Hotels
8.8 (3480 reviews)
5 maritime Walk , Southampton , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Beautiful hotel location
Comfortable rooms
Cons:
Value for money
Food pricing
Slow service at the bar

Categories

Cleanliness
8.74
Most reviews mention cleanliness positively, with no major complaints.
Service
9.01
Staff are consistently described as friendly and attentive, making the service level commendable.
Location
9.05
The hotel is well-located, with many positive comments on its proximity to restaurants and attractions.
Room Quality
8.9
Rooms are frequently praised for being clean and comfortable, though there were minor issues noted.
Amenities
8.73
Amenities are generally satisfactory, but there were several mentions of improvements needed.
Value for Money
8.49
Several guests felt the prices were high in relation to the food and beverages offered.
Food and Beverage
8.24
Food quality received mixed reviews; some found it expensive and average.
Overall Experience
9.21
Overall enjoyable experiences shared by many, despite some negative points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:02

Property Description

Luxurious Spa Facilities
Indulge in relaxation at Harbour Hotel Southampton with a hot tub, pool, sauna, and rejuvenating massage treatments available at the spa.

Onsite Fitness Centre
Stay active during your stay with access to the hotel's modern fitness centre, perfect for guests looking to maintain their workout routine.

Convenient Location
Located near popular attractions like Southampton Guildhall and The Mayflower Theatre, Harbour Hotel Southampton offers easy access to the best of the city.

Experience luxury and convenience at Harbour Hotel Southampton. Book now for an unforgettable stay.

Important information:

When booking more than 5 rooms, a nonrefundable deposit is required at the time of booking. The deposit requested is 50% of the total stay, the balance payment is required 28 days prior to arrival.

Any rates which include breakfast will consist of continental breakfast.

Parking is charged at £13.75 per vehicle, per night - otherwise 3 hours free parking.

Please note that an additional charge of EUR 25 per hour will apply for late check-out. All requests for late check-out are subject to confirmation by the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Location

Guest Reviews

8.8
Based on 3480 reviews
Cleanliness: 8.74
Service: 9.01
Location: 9.05
Room Quality: 8.9
Amenities: 8.73
Value for Money: 8.49
Food and Beverage: 8.24
Overall Experience: 9.21
R
Rebecca • couple • gb
6
Expensive for what it is
Pros:

Beautiful location and views. Very clean room.

Cons:

The fact it cost over £500 a night and I had to pay parking and also extra for breakfast.
I requested my room to be made up as a twin, twice. Both times agreed by the hotel. This was not implemented.
There was no extraction in the bathroom.
The sauna was broken in the spa.

2026-09-19 • via Nuitee
J
Jimmy • couple • gb
7
Pros:

Nice size room with comfy bed and good view.

2026-09-17 • via Nuitee
L
Lisa • couple • gb
10
Lovely room with a very comfortable bed. Great location, only negative is the service charge on drinks
Pros:

Location great for eating, drinking, shopping, leisurely break or going on a cruise. There’s a car park close but is limited on space so and you can’t pull up to the entrance . We had to use the multi storey car park a 3 minute walk away and had the parking ticket discounted. The bed was divine as not hard (I hate hard beds) great facilities in the room.

Cons:

The service charge applied when ordering and collecting drinks from the bar. This did cause some frustration amongst our party and definitely not something we were notified of only when it was queried by a family member who believed they’d been our overcharged and told about it so asked for it to be removed and told only a manager could but one wasn’t available. I’ve not experienced this anywhere else.

2026-09-17 • via Nuitee
A
Armen • couple • am
9
2026-09-17 • via Nuitee
D
Darren • couple • gb
8
2026-09-16 • via Nuitee
C
C.C.M. • couple • nl
10
2026-09-15 • via Nuitee
S
Sam • couple • gb
10
2026-09-15 • via Nuitee
I
isha • couple • gb
7
Perfect stay, just gutted about the lack of spa facilities
Pros:

The hotel was beautiful and the rooms were up to date with amazing views. Location is amazing with lots of bars and restaurants within a short walk or uber.

Cons:

The sauna was out of use, but I wasn’t told this on arrival, even once asked if I would be using the facilities during my stay.

2026-09-14 • via Nuitee
L
Lou • couple • gb
10
Excellent food in both restaurants - Beds were super comfortable - Staff were all delightful!
Pros:

The hotel had a friendly atmosphere and the rooms where very clean with very comfortable beds. Excellent breakfast! We loved this hotel so much that we will be back. The staff went the extra mile to make our stay super! Thank you so much!

Cons:

nothing to not like

2026-09-14 • via Nuitee
K
Keely • couple • gb
9
2026-09-13 • via Nuitee
D
David • couple • gb
8
Perfect stay to start our holiday!
Pros:

Really good breakfast!
VERY helpful and friendly staff. Above and beyond!

2026-09-13 • via Nuitee
B
Brigitte • family_with_children • at
9
Schönes Hotel mit tollem Blick auf den Hafen
Pros:

Wir haben uns in diesem schönen Hotel vom ersten Moment an sehr wohlgefühlt. Die Lage direkt am Bootshafen ist einfach wunderbar und die große Terrasse hat uns besonders gut gefallen. Dort kann man herrlich sitzen, den weiten Blick genießen und ganz entspannt den Schiffen beim Ein- und Auslaufen zuschauen.
Hervorheben möchte ich auch das freundliche und hilfsbereite Personal. Man fühlt sich wirklich willkommen und gut aufgehoben. Unser Zimmer war sehr sauber, komfortabel und gemütlich.
Ein Hotel mit Wohlfühlfaktor und dem Gefühl ein gerne gesehener Gast zu sein. Wir haben unseren Aufenthalt sehr genossen!

2026-09-13 • via Nuitee
K
Karen • couple • gb
9
Jenny on reception was so helpful and really made a difference to our stay.
2026-09-13 • via Nuitee
K
Kevin • couple • gb
9
2026-09-12 • via Nuitee
W
wyatt • solo_traveller • gb
10
Pros:

All of it

Cons:

The price

2026-09-10 • via Nuitee
J
Jo • couple • nz
9
2026-09-10 • via Nuitee
D
Desmond • couple • gb
10
2026-09-10 • via Nuitee
J
Jamie • couple • gb
10
2026-09-09 • via Nuitee
H
Hood • solo_traveller • es
10
Pros:

El nivel de servicio y atencion al cliente.

Cons:

Me gusto todo!

2026-09-08 • via Nuitee
H
Hayley • couple • gb
8
It was a lovely stay but for the price I paid I wish breakfast was included
Pros:

The location and hotel

Cons:

The sauna wasn’t working

2026-09-07 • via Nuitee