Harbour Hotel & Spa Southampton

Hotels
8.8 (3344 reviews)
5 maritime Walk , Southampton , gb

Children allowed

Facilities

Nightclub
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Access to nearby indoor pool
Self parking (surcharge)
Pool sun loungers
Beach yoga on site
Fitness facilities (surcharge)
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Beautiful hotel location
Comfortable rooms
Cons:
Value for money
Food pricing
Slow service at the bar

Categories

Cleanliness
8.74
Most reviews mention cleanliness positively, with no major complaints.
Service
9.01
Staff are consistently described as friendly and attentive, making the service level commendable.
Location
9.05
The hotel is well-located, with many positive comments on its proximity to restaurants and attractions.
Room Quality
8.9
Rooms are frequently praised for being clean and comfortable, though there were minor issues noted.
Amenities
8.73
Amenities are generally satisfactory, but there were several mentions of improvements needed.
Value for Money
8.49
Several guests felt the prices were high in relation to the food and beverages offered.
Food and Beverage
8.24
Food quality received mixed reviews; some found it expensive and average.
Overall Experience
9.21
Overall enjoyable experiences shared by many, despite some negative points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:02

Property Description

Luxurious Spa Facilities
Indulge in relaxation at Harbour Hotel Southampton with a hot tub, pool, sauna, and rejuvenating massage treatments available at the spa.

Onsite Fitness Centre
Stay active during your stay with access to the hotel's modern fitness centre, perfect for guests looking to maintain their workout routine.

Convenient Location
Located near popular attractions like Southampton Guildhall and The Mayflower Theatre, Harbour Hotel Southampton offers easy access to the best of the city.

Experience luxury and convenience at Harbour Hotel Southampton. Book now for an unforgettable stay.

Important information:

When booking more than 5 rooms, a nonrefundable deposit is required at the time of booking. The deposit requested is 50% of the total stay, the balance payment is required 28 days prior to arrival.

Any rates which include breakfast will consist of continental breakfast.

Parking is charged at £13.75 per vehicle, per night - otherwise 3 hours free parking.

Please note that an additional charge of EUR 25 per hour will apply for late check-out. All requests for late check-out are subject to confirmation by the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 16.70 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 2 years old to 17 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3344 reviews
Cleanliness: 8.74
Service: 9.01
Location: 9.05
Room Quality: 8.9
Amenities: 8.73
Value for Money: 8.49
Food and Beverage: 8.24
Overall Experience: 9.21
L
Lesley solo_traveller gb
5
Lovely but pricey
Pros:

It was located conveniently and with lovely views. The staff were very friendly and accommodating. The room was comfortable.

Cons:

The reception desk was small for the size of the hotel, therefore, there were queues to check in and out. We felt that the price was excessive compared to other hotels with similar amenities and comfort. The glasses of wine at the meal were very expensive. I have never paid so much for a glass of wine.

2026-06-13 via Nuitee
C
Caroline couple gb
10
2026-06-12 via Nuitee
H
Hannah couple gb
5
Okay but did not meet expectations due to poor service.
Pros:

Location, cleanliness

Cons:

No room service. One of the restaurants shit on bank holiday Monday. Very slow service in HarBar for breakfast and dinner.

2026-06-12 via Nuitee
B
Barker solo_traveller gb
8
Pros:

Location, cleanliness , food all good

Cons:

Little things - 3 toiletry dispensers did not work in my room
No coffee apart from filter with no instructions how to use

2026-06-12 via Nuitee
Y
Yu solo_traveller gb
10
2026-06-11 via Nuitee
S
Sarah solo_traveller gb
10
2026-06-08 via Nuitee
P
Pountney solo_traveller gb
9
2026-06-08 via Nuitee
K
Khaled solo_traveller qa
9
2026-06-08 via Nuitee
K
Kayleigh couple gb
7
Was nice to get away but very expensive stay
Pros:

Nice easy check in, room clean and tidy. Staff pleasant and helpful

Cons:

It cos £385 for one night yet the following night it was £170, why does the prices go up and down like that considering harbar on 6th was empty at night that’s the quietist ive seen it, definately wasn’t worth 385 for one night. Also room was absolutely boiling throughout night even though aircon was on wouldn’t go down any further on dials so was an uncomfortable sleep.

2026-06-07 via Nuitee
D
DONNA couple gb
9
2026-06-07 via Nuitee
K
Kathy couple gb
10
We'll stay the Harbour hotel again. It was just perfect
Pros:

A lovely room overlooking the harbour.

Cons:

Everything was perfect

2026-06-07 via Nuitee
C
Carly couple gb
10
Overall a lovely stay
Pros:

It was so beautiful clean great location staff were all friendly

2026-06-07 via Nuitee
J
june couple gb
10
Perfect
Pros:

5 star all the way answer were upgraded to deluxe suite!

Cons:

All good

2026-06-06 via Nuitee
C
Christine couple gb
10
2026-06-06 via Nuitee
C
Craig couple us
10
2026-06-05 via Nuitee
N
Nima solo_traveller gb
10
2026-06-05 via Nuitee
S
Sarah solo_traveller gb
8
2026-06-04 via Nuitee
A
alice solo_traveller au
9
Pros:

Location, staff and food

Cons:

Carpets a little tired

2026-06-04 via Nuitee
J
Jen couple gb
4
Not good first impressions sadly wouldn’t return even though it’s a great location
Pros:

Excellent location, clean and decent room standard

Cons:

The balcony rooms all seemed to have a set of stairs leading to them which for a hotel predominantly used for people about to board cruises with a lot of luggage, seemed a strange design. Incredibly slow service for breakfast and dinner so much so that we would recommend eating outside the hotel at another restaurant. Lifts were very temperamental with doors not closing, not moving to floors, slow or not arriving. Biggest issue was the level of noise pollution from internal events, kept a lot of guests awake in the middle of the night until around 3am with equipment being dismantled and event team yelling instructions and chatting loudly with each other. We at first thought it sounded like builders installing scaffolding but this didn’t seem feasible at 3am it wasn’t until the morning we were advised it was in house. The reception staff were lovely but overwhelmed with how busy it was and dealing with guest complaints. We have recieved an apology and a good will gesture which is appreciated but unfortunately doesn’t help me recommend the hotel

2026-06-04 via Nuitee
A
Alice couple gb
7
2026-06-04 via Nuitee