Harbour Hotel & Spa Southampton

Hotels
8.8 (3298 reviews)
5 maritime Walk , Southampton , gb

Children allowed

Facilities

Health or beauty spa nearby
Nightclub
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Beautiful hotel location
Comfortable rooms
Cons:
Value for money
Food pricing
Slow service at the bar

Categories

Cleanliness
8.74
Most reviews mention cleanliness positively, with no major complaints.
Service
9.01
Staff are consistently described as friendly and attentive, making the service level commendable.
Location
9.05
The hotel is well-located, with many positive comments on its proximity to restaurants and attractions.
Room Quality
8.9
Rooms are frequently praised for being clean and comfortable, though there were minor issues noted.
Amenities
8.73
Amenities are generally satisfactory, but there were several mentions of improvements needed.
Value for Money
8.49
Several guests felt the prices were high in relation to the food and beverages offered.
Food and Beverage
8.24
Food quality received mixed reviews; some found it expensive and average.
Overall Experience
9.21
Overall enjoyable experiences shared by many, despite some negative points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:02

Property Description

Luxurious Spa Facilities
Indulge in relaxation at Harbour Hotel Southampton with a hot tub, pool, sauna, and rejuvenating massage treatments available at the spa.

Onsite Fitness Centre
Stay active during your stay with access to the hotel's modern fitness centre, perfect for guests looking to maintain their workout routine.

Convenient Location
Located near popular attractions like Southampton Guildhall and The Mayflower Theatre, Harbour Hotel Southampton offers easy access to the best of the city.

Experience luxury and convenience at Harbour Hotel Southampton. Book now for an unforgettable stay.

Important information:

When booking more than 5 rooms, a nonrefundable deposit is required at the time of booking. The deposit requested is 50% of the total stay, the balance payment is required 28 days prior to arrival.

Any rates which include breakfast will consist of continental breakfast.

Parking is charged at £13.75 per vehicle, per night - otherwise 3 hours free parking.

Please note that an additional charge of EUR 25 per hour will apply for late check-out. All requests for late check-out are subject to confirmation by the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 16.70 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 2 years old to 17 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3298 reviews
Cleanliness: 8.74
Service: 9.01
Location: 9.05
Room Quality: 8.9
Amenities: 8.73
Value for Money: 8.49
Food and Beverage: 8.24
Overall Experience: 9.21
K
Keelea couple gb
5
Spa was too busy to use. No seats or space to put a towel.
Pros:

Comfortable beds. Nice views. Staff helped with parking.

Cons:

I booked for the spa facilities and they were too busy. There were no seats available whatsoever. All sun loungers were taken up but there were not even any temporary seats just to use and no hooks left for putting a towel or robe. It was a very small space. It looked bigger in the photos. It was disappointing. It was supposed to be a birthday treat for a family remember but honestly I feel guilty and will need to give them something else.
It’s not an issue, but one more thing. The room had gin but it looked very dubious as it’s just an open bottle that could be tampered with. Small individual bottles would be better and more hygienic.

2026-05-30 via Nuitee
T
Tina solo_traveller gb
8
2026-05-28 via Nuitee
S
Shayaan solo_traveller gb
4
.
Pros:

Clean, good location

Cons:

Very poor breakfast selection for a 5* hotel, stopped at desk questioned, asked to pay again then requested them to check again and they confirmed breakfast was included with my room (paid for night before)

2026-05-28 via Nuitee
J
jidapa couple gb
8
Enjoyed the stay food in restaurants very good. All staff very friendly and helpful
Pros:

Large room, good views and large balcony

Cons:

No telephone in room and no light switches to control room lights from bed

2026-05-28 via Nuitee
B
Breda couple gb
10
A great central hotel with excellent facilities
Pros:

Facilities and location.

Cons:

It would be great to have closer parking

2026-05-27 via Nuitee
R
robert couple au
9
We would recommend you to friends
Pros:

We loved the little gesture of a gin in our room.
We really appreciated the connect serviece to our ship.

2026-05-27 via Nuitee
S
Sjoerd solo_traveller ca
6
Pros:

Most everything is spot on except the hours of operation, the restaurant opens too late for breakfast , you are standing behind a locked door with 10 guests waiting, when you have to be on the road by eight, it's difficult to get breakfast in.

Cons:

Hours of operation of facilities including the gym and restaurant , particularly breakfast was too late to accommodate daily plans

2026-05-27 via Nuitee
L
Lisa couple us
9
Lovely place to stay..close to the cruise line…
Pros:

Beautiful, views exceptional, staff kind,… nice walk into town… seems to have restaurants within walking distance. We had dinner at The Jetty and it was delicious.

Cons:

Parking..we did not know where to park initially , very confusing. Did not know there was a shuttle for the cruise lines, but we know now.

2026-05-27 via Nuitee
A
Anne couple gb
10
2026-05-26 via Nuitee
K
Kristina couple gb
10
Great stay
Pros:

Everything

Cons:

Nothing g

2026-05-26 via Nuitee
D
Denise couple us
9
Utterly relaxing…we will consider returning if we return to Southampton for another transatlantic voyage back home!
Pros:

The location was superb with wonderful views of the harbor and plenty of opportunities to see it! We found the rooftop restaurant very relaxing after a long journey and just before embarking on the Queen Mary 2 the following day.

Cons:

Cannot think of any negatives!

2026-05-26 via Nuitee
A
Anton couple gb
9
2026-05-26 via Nuitee
L
Luis Manuel solo_traveller es
10
2026-05-25 via Nuitee
C
craig couple gb
10
A pleasant surprise
Pros:

Modern, great facilities, beautiful views, excellent spa. Could not fault it.

Cons:

Nothing, everything was excellent

2026-05-25 via Nuitee
H
Holly-louise couple gb
9
2026-05-25 via Nuitee
P
Philip couple gb
8
2026-05-25 via Nuitee
G
Gabi couple de
8
Pros:

Schöne Lage, gutes Essen

Cons:

Discolärm von der Roof Top Bar, Treppe zum Zimmer, wenig Platz zum Sachen aufhängen oder hinstellen

2026-05-24 via Nuitee
Y
YI couple au
9
Pros:

位置很好,邮轮方便,酒店提供去邮轮码头服务。

2026-05-23 via Nuitee
L
Louis couple us
3
Cons:

Absolutely not acceptable for a 5-star hotel at this price point.

The 4th floor was unbearably loud until 2am because of the bar upstairs blasting music, followed by staff dragging chairs and tables around late into the night. We were also randomly woken up by a fire alarm that stopped shortly after.

If you expect sleep, quietness or basic restfulness, avoid the 4th floor entirely. This felt more like sleeping above a nightclub than staying in a luxury hotel.

2026-05-23 via Nuitee
L
Lijunyan extended_group gb
10
2026-05-22 via Nuitee