Fairfield Inn & Suites by Marriott Gatlinburg Downtown

Hotels
•
Fairfield Inn
9 (1088 reviews)
611 Historic Nature Trail , Gatlinburg , US
+1 865-436-4935

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean
Good location
Friendly staff
Cons:
Parking fees
Limited breakfast variety
Elevator issues

Categories

Cleanliness
9.09
Generally clean, with multiple mentions of cleanliness, although some comments about staff and experiences suggest improvement.
Service
9.06
Overall friendly staff noted, but some concerns about responsiveness during early hours.
Location
10
Many reviews emphasize convenience and accessibility, making it a strong point for the hotel.
Room Quality
8.6
Rooms generally nice and clean, but complaints about the bed comfort somewhat lower the score.
Amenities
9.05
Amenities were satisfactory but some noted issues with breakfast options and parking fees.
Value for Money
8.58
Concerns regarding additional parking fees affected perception of value.
Food and Beverage
8.04
Breakfast offerings lacked variety, receiving some critical feedback.
Overall Experience
9.59
Despite some minor complaints, most reviews express a positive experience and likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:29

Property Description

Luxurious Amenities
Fairfield Inn & Suites Gatlinburg Downtown offers a seasonal outdoor pool, fitness center, and a relaxing hot tub for guests to unwind after a day of exploring the nearby attractions.

Convenient Location
Situated just a short walk from popular sites like Ripley's Aquarium and Gatlinburg Space Needle, this hotel is the perfect home base for your Gatlinburg adventures.

Exceptional Service
With a 24-hour front desk and free WiFi, Fairfield Inn ensures that guests' needs are met promptly and efficiently. Start your day right with a complimentary continental breakfast before heading out to explore the charming town.

Book your stay at Fairfield Inn & Suites Gatlinburg Downtown now and experience comfort and convenience at its best!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sat, Oct 31, 2026 until Thu, Apr 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

9
Based on 1088 reviews
Cleanliness: 9.09
Service: 9.06
Location: 10
Room Quality: 8.6
Amenities: 9.05
Value for Money: 8.58
Food and Beverage: 8.04
Overall Experience: 9.59
C
Colleen • couple • us
10
Wonderful
Pros:

The property is so comfortable convenient has all the amenities and feel of a luxury hotel at a very affordable price , will continue to stay everytimee we visit

2026-10-17 • via Nuitee
S
Sravan • family_with_children • us
9
2026-10-16 • via Nuitee
J
JACQUELINE • couple • us
10
Perfect place to stay in Gatlinburg
Pros:

We liked everything about this property! The location was great. We could walk into town easily, but it was away from the noise and it was easy entry to the park. Our room was perfect. We loved having the mini fridge and microwave in the room. The layout was great. The bathroom set up was great. The free breakfast was so terrific to have. Highly recommend!

Cons:

One of the elevators was not working the whole time we were there. We like taking the stairs anyway, when our hands aren’t full!Other than that, terrific!

2026-10-14 • via Nuitee
H
Himangana • family_with_children • jp
9
2026-10-14 • via Nuitee
R
Renee • couple • us
10
Great!
2026-10-13 • via Nuitee
L
Leroy • couple • us
10
We will definitely stay at this facility again and highly recommend to others
Pros:

Clean friendly staff and located in a good area.

Cons:

I would say to make sure to have more variety for breakfast. Keep in mind that when customers are on vacation they tend to sleep in later. It would be great to know after 9am there would be fruit with bananas in particular and food to choose. We ran into limited food options after 9am

2026-10-10 • via Nuitee
L
Linda • couple • us
10
great location, comfy bed, good breakfast
Pros:

room comfortable, locaation great, and breakfast good and an added bonus

Cons:

it was difficult to find because sign outfront was tiny and not well lit up as there are so many hotels in the area and very close together

2026-10-08 • via Nuitee
D
Dusek • solo_traveller • us
10
Pros:

Great desk clerk.

Cons:

Nothing

2026-09-16 • via Nuitee
C
Carl • family_with_children • us
8
Aside from the comments above the hotel and staff were above average.
Cons:

The hotel ran out of breakfast (eggs,milk, OJ) each of the three days of our stay and the servers did not seem to care. They stood around the kitchen and talked.
The hotel charged $15 a day to park and yet two buses occupied 15+ spaces leaving us on one night without a space to park. The buses should have been directed to park in another remote location after dropping off their passengers or the hotel should have refunded our parking fee.

2026-09-12 • via Nuitee
L
Leslie • couple • us
8
I would stay here again.
Pros:

The AC wasn't working in the room, and once reported it was fixed in a timely fashion. The maintenance person was very knowledgeable and friendly.

2026-09-09 • via Nuitee
N
Nima • solo_traveller • us
5
2026-09-08 • via Nuitee
A
Arun • family_with_children • us
8
2026-08-30 • via Nuitee
M
Mary • couple • us
10
Wonderful stay and staff. Would definitely stay again.
Pros:

Beautiful hotel. Great location.

Cons:

Nothing

2026-08-21 • via Nuitee
D
Darrell • solo_traveller • us
10
Pros:

Nice hotel... awesome front desk staff

Cons:

Na

2026-08-19 • via Nuitee
M
Michael • couple • us
10
2026-08-02 • via Nuitee
C
Cathy • solo_traveller • us
9
Pros:

The pool area, the size of the rooms, the cleanliness, they even left fresh towels and toiletries on our second day

Cons:

The cost was more than I normally spend and then the additional parking fee

2026-08-02 • via Nuitee
C
Crystal • couple • us
8
A peaceful get away
Pros:

The clean hotel and room.Staff was pleasant and helpful

Cons:

N/A

2026-07-14 • via Nuitee
D
David • couple • us
10
N/A
Pros:

My stay was excellent,the staff at the front desk was really nice

Cons:

The fee you have to pay for each night you stay

2026-07-13 • via Nuitee
D
Danyel • solo_traveller • us
10
The hotel was in a great location from downtown Gatlinburg. The hotel was clean and outside area was amazing!
Pros:

Location and cleanliness

Cons:

NA

2026-07-10 • via Nuitee
R
Roman • extended_group • us
10
2026-07-05 • via Nuitee