Hotel Orient Zagreb

Hotels
8.3 (2670 reviews)
Trnjanska 11e , Zagreb , hr

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Packed lunches
See all facilities

Review Highlights

Pros:
Clean and tidy rooms
Friendly and helpful staff
Great location
Cons:
Noise from outside
Breakfast service timing issues
Occasional cleanliness oversights

Categories

Cleanliness
8.13
General feedback suggests a clean environment, but some mentions of missed details.
Service
8.6
Staff is described as friendly and helpful, with a positive experience overall.
Location
8.64
Close to city center and transport, providing convenience for guests.
Room Quality
7.59
Rooms generally comfortable but some concerns about noise and soundproofing.
Amenities
8.12
Standard amenities provided, but some guests expected more for the price.
Value for Money
8.58
Guests felt they received good value for the price paid.
Food and Beverage
8.13
Positive mentions of breakfast options but could improve in variety.
Overall Experience
8.6
Generally positive with minor issues mentioned, overall satisfaction with the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:20

Property Description

Central Location near Popular Landmarks

Hotel Orient Zagreb, located just 150 metres from Vatroslav Lisinski Concert Hall, offers a convenient stay with free WiFi and private parking. Explore Zagreb Botanical Garden and Zrinjevac Park within a short distance.

Comfortable Rooms with Modern Amenities

All rooms at the hotel are air-conditioned and equipped with a flat-screen TV, desk, and a private bathroom with free toiletries.

Relaxing Bar and Summer Terrace

Unwind with a drink at the bar or soak up the sun on the summer terrace. Take advantage of the 24-hour front desk for any assistance.

Book your stay at Hotel Orient Zagreb for a memorable experience in the heart of Zagreb.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZAG

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.3
Based on 2670 reviews
Cleanliness: 8.13
Service: 8.6
Location: 8.64
Room Quality: 7.59
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 8.6
V
Vahagn solo_traveller am
8
2026-05-30 via Nuitee
I
Ivan solo_traveller de
8
2026-05-30 via Nuitee
N
Nicola couple it
8
2026-05-30 via Nuitee
J
jörg solo_traveller de
8
2026-05-28 via Nuitee
M
Megan solo_traveller us
7
Good location for non-disabled travelers taking the train. Friendly staff, quiet hotel.
Pros:

The staff at reception was always kind and helpful. Informed of my disability, they helped me get my heavy bags up the stairs. Despite being on a stroad, it was actually pretty quiet when I was there and there's plenty of greenery. There's a restaurant next door. You can also get a view of the railroad museum next door, although it isn't open at the moment. For those who can walk, it's a doable walk to the main train station.

Cons:

FYI: Not the fault of the hotel, but there are no wheelchair-accessible ways across the railroad tracks without a long detour. Not even via public transit. This forces expensive taxi rides for mobility aid users or those with heavy wheeled luggage they cannot lift.

2026-05-28 via Nuitee
J
J.G. extended_group nl
7
Praktisch
Pros:

Hotel ligt buiten het centrum. Dat wisten we. Maar met de trams is Zagreb (centrum) goed te bereiken. Korte ritjes zijn goedkoop. Het is een zakelijk hotel. Met de ramen dicht hoor je het stadsverkeer nauwelijks. Bedden zijn ok.

Cons:

Personeel mag wel iets persoonlijker.

2026-05-28 via Nuitee
J
Jeffrey solo_traveller nl
7
Pros:

Friendly staff, very large room.

Cons:

Breakfast, it was supposed to be included in the price and it was not great.

2026-05-28 via Nuitee
S
Sibel solo_traveller tr
3
Tekrar kalmam kesinlikle
Pros:

Yer sadece

Cons:

Çok gürültülü , duvarlar çok ince çok ses var , havasız , kötü kokuyor , çok eski , resimlerden uzak , asansör yok

2026-05-27 via Nuitee
M
Mateo solo_traveller hr
10
Izvrsno
2026-05-27 via Nuitee
O
Owen solo_traveller gb
6
Good for a night or two
Pros:

Walkable links to city centre (approx 15 minute walk) - easy enough location. Bed was fairly comfortable, however room was really hot because of the position of the AC unit vs the bed, which made it difficult to sleep - bathroom was an acceptable size and clean

Cons:

Not many grudges, other than the AC unit being in the wrong place vs the bed. Bathroom was good, but I noticed in my room that the light (and electrical connections) were exposed

2026-05-27 via Nuitee
J
james solo_traveller gb
8
Pros:

We asked for kettle cups etc all provided,it was deceptive as location was much nearer to the centre,travel but in a weird location.
It was much better then we first thought.

2026-05-26 via Nuitee
M
Monika solo_traveller si
10
2026-05-26 via Nuitee
N
Nihad solo_traveller ba
9
2026-05-26 via Nuitee
M
Mladen solo_traveller ba
8
2026-05-25 via Nuitee
J
Jacquin solo_traveller za
9
Pros:

The hotel is walking distance from the main train or bus station, and about 15 min walk to the city centre, or, you can easily take a tram. The room was big, staff friendly. Although the hotel is close to a main road, once the windows is closed, it is quiet.

2026-05-25 via Nuitee
R
riccardotani solo_traveller it
8
2026-05-25 via Nuitee
K
Karina Flores solo_traveller br
10
Pros:

Funcionarios, espaço do quarto, café da manhã

2026-05-24 via Nuitee
I
Irena couple fr
8
OK hotel but bad area and not a great value for money.
Pros:

The room was freshly renovated and very clean. The staff were ultra responsive about a small issue with the room, it was fixed witnin an hour.

Cons:

The hotel is fine but the area is not great. You need about 25 min walk to the centre. It is a residential area with lots of new co structionThere are very few restaurants in a walking distance and they often close early. Quite a problem if it is raining. Actually the International hotel nearby, where I moved latetr for a work event, Is almost the same price but a great and quiet room with a huge bed and a restaurant to have dinner. I would not stay again because of the inconvenience.

2026-05-24 via Nuitee
E
Emmanuelle solo_traveller gb
8
Great hotel
Pros:

Firendly staff, cozy clean room and bathroom.

2026-05-23 via Nuitee
M
Miloš solo_traveller rs
10
2026-05-23 via Nuitee