Hotel Indigo - Bath by IHG

Hotels
•
Hotel Indigo
9 (4795 reviews)
2-8 South Parade , Bath , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Unique hotel ambiance
Cons:
Cleanliness concerns
Overpricing issues
Poor service experience

Categories

Cleanliness
7.89
Several complaints about the cleanliness and maintenance of the room, particularly regarding sewage odor and moldy grout.
Service
9.86
Staff were generally friendly and helpful, though some negative experiences were noted.
Location
9.9
Great location near city center, highly praised by multiple reviewers.
Room Quality
8.85
Rooms were described as lovely with good decor, but some found the beds uncomfortable.
Amenities
9.38
Amenities were generally satisfactory; however, issues with valet parking were mentioned.
Value for Money
7.84
Many reviews indicated that the hotel was overpriced for the experience.
Food and Beverage
8.89
No significant concerns noted, and the restaurant looked appealing even if not dined at.
Overall Experience
9.36
Reviews varied significantly, with notable positives offset by serious negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:02

Property Description

Historic Charm in the Heart of Bath

Stylish Boutique Bedrooms
The contemporary bedrooms at Hotel Indigo - Bath seamlessly blend tradition with modernity, offering guests a luxurious stay. Each room boasts a private bathroom, Hypnos beds with Egyptian cotton linen, Nespresso coffee machines, air conditioning, and a 40-inch flat screen TV for ultimate comfort and relaxation.

Gastronomic Delights at The Elder by Mike Robinson
Indulge in a culinary experience at The Elder by Mike Robinson, the hotel's bar restaurant that showcases contemporary British cuisine. Emphasizing sustainability, seasonality, and locally-sourced produce, every dish is a delight for the taste buds.

Prime Location for Exploration
Ideally located near Bath Abbey and the River Avon, Hotel Indigo - Bath is the perfect base for exploring the historic city. With Bath Rugby Club and Thermae Bath Spa within walking distance, and Bristol just a short drive away, convenience meets luxury at our hotel.

Book now for an unforgettable stay at Hotel Indigo - Bath!

Important information:

The breakfast rates shown are special pre-booking rates. If booked at the hotel, the breakfast price will be higher.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for £0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 4795 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.9
Room Quality: 8.85
Amenities: 9.38
Value for Money: 7.84
Food and Beverage: 8.89
Overall Experience: 9.36
T
Tania • family_with_children • gb
9
Perfect for a Bath weekend stay
Pros:

As with all Indigo hotels, the staff are lovely, really exceptional service.
Great location. Quality interior design

Cons:

There are a lot of stairs to access the same floor in a different room ( but equally understand the listed building status means conversion options are v limited) but the staff are more than happy to carry your bags.
Food in the bar was pretty expensive for mediocre food and a long wait for our main course. But I hear the restaurant has v good reveiws ( fuly booked when we were there)

2026-06-13 • via Nuitee
Z
ZHI HUA • solo_traveller • cn
10
安排了我要求的房间，交通便利，安全、安静、舒适，吃饭也方便。
2026-06-13 • via Nuitee
S
Stephen • couple • gb
9
Would highly recommend
Pros:

Excellent location.
Hotel is beautifully designed in a historic building.
Staff were friendly and very helpful

2026-06-12 • via Nuitee
K
Kim • couple • gb
10
Love this hotel, excellent location
Pros:

Excellent location. Lovely rooms and staff

Cons:

Nothing

2026-06-12 • via Nuitee
R
Robin • couple • gb
7
As expected - good.
2026-06-11 • via Nuitee
C
Camille • couple • fr
8
2026-06-11 • via Nuitee
C
cara • family_with_children • gb
10
Lovely
2026-06-11 • via Nuitee
J
Jo • couple • gb
10
Wonderful stay in the centre of Bath
Pros:

Beautiful Building in a central location. Clean and well maintained outside and beautiful inside

2026-06-10 • via Nuitee
R
Rebekah • family_with_children • us
10
Very happy stay. Would definitely stay again and recommend.
Pros:

Excellent concierge service (suggestions for meals and attractions, help with food delivery issue). Ability to leave bags after checkout. Location to attractions and train station. Lift available. Large tub. Easy to use shower and sink. Big towels and robes. Air con helped as room was pretty warm overnight before we turned it on despite outdoor temp. Amazing decor - fun and classy. Appreciated two luggage racks.

Cons:

Would have appreciated more waters in minibar and extra of the available tea bags. Could have used additional towel racks or hooks around shower. Wanted more rug at end of bed to use as a “yoga mat”. Ceiling light wouldn’t turn off with its button, only with master switch. Could have used facial tissues.

2026-06-10 • via Nuitee
A
Alena • couple • gb
7
Quite expensive but lovely hotel with fantastic food and location but cleaning needs some addressing
Pros:

Food was the absolute best and the location excellent

Cons:

The room could have been cleaner. Dust was quite bad.

2026-06-09 • via Nuitee
L
Louise • couple • gb
8
2026-06-09 • via Nuitee
N
Neil • couple • gb
9
Great stay, staff are friendly & helpful. Theame of the hotel is great
Pros:

Location is superb, centre of bath is just a few min walk away.

Cons:

N/A

2026-06-09 • via Nuitee
L
Laurence • solo_traveller • fr
9
A refaire car Bath est une très belle ville
Pros:

Il était bien situé, la chambre était parfaite, le personnel accueillant et le petit déjeuner excellent

2026-06-09 • via Nuitee
E
Edwina • extended_group • gb
9
Great hotel in a good location with fantastic staff. What’s not to love.
Pros:

Great location for overnight car park, train station, theatre and shops.
Staff were amazing. So friendly and welcoming

2026-06-09 • via Nuitee
J
Jan • couple • gb
8
Lovely hotel, friendly, welcoming and professional front of house staff/restaurant staff.
Pros:

Great location, lovely spacious room, very clean. Staff were brilliant.

Cons:

Long wait for room to be ready on arrival. Room not serviced until after 1600 on second day.

2026-06-08 • via Nuitee
J
John • couple • us
8
Great location and great staff, room though should not be offered without disclaimers
Pros:

Breakfast was great. Staff were great too.

Cons:

Had room 126 which felt like being in a dungeon. The two flights of stairs, no lift. The staff responded well by carrying the suitcases. Also, one of the robes had a blood stain on it.

2026-06-08 • via Nuitee
K
Kathleen • couple • us
4
I wouldn’t go back
Cons:

Paid for king room. Bed was not king size. Noise all night long on the street below our window. Water from shower got all over bathroom floor making it very dangerous

2026-06-07 • via Nuitee
D
Daniel • family_with_children • us
9
Pros:

Loveley boutique hotel.we stayed in one of the Vault. Rooms. Lush. Separate from main hotel. Quite. Great for a romantic evening.

Cons:

Nothing negative to report this stay.

2026-06-07 • via Nuitee
W
Walter • couple • au
8
great location
Cons:

front desk

2026-06-07 • via Nuitee
M
Marcus • solo_traveller • ch
8
"Nett" aber nicht wirklich guest-centric.
Cons:

Personal war bemüht, aber nicht wirklich effektiv. Weder ein Stromadapter konnte organisiert werden noch waren sie in der Lage, einen Papercup zu einem Lunchpaket zu organisieren. Für das Frühstück morgens wurde man für einen "Slot" von 30 MIns. vorgebucht, obwohl das Restaurant nicht wirklich ausgebucht war.

Im Call Centre wurde mir veruscht in einer "waiting time" auf eine Abfrage das Bonusprogramm zu verkaufen. ich gerade "empathisch", wenn man selbst erst einmal sicher stellen will, dass das Zimmer (bc late arrival) reserviert bleibt ...

2026-06-07 • via Nuitee