Hotel Indigo - Bath by IHG

Hotels
•
Hotel Indigo
9 (5038 reviews)
2-8 South Parade , Bath , GB
+44 1225 460441

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Unique hotel ambiance
Cons:
Cleanliness concerns
Overpricing issues
Poor service experience

Categories

Cleanliness
7.89
Several complaints about the cleanliness and maintenance of the room, particularly regarding sewage odor and moldy grout.
Service
9.86
Staff were generally friendly and helpful, though some negative experiences were noted.
Location
9.9
Great location near city center, highly praised by multiple reviewers.
Room Quality
8.85
Rooms were described as lovely with good decor, but some found the beds uncomfortable.
Amenities
9.38
Amenities were generally satisfactory; however, issues with valet parking were mentioned.
Value for Money
7.84
Many reviews indicated that the hotel was overpriced for the experience.
Food and Beverage
8.89
No significant concerns noted, and the restaurant looked appealing even if not dined at.
Overall Experience
9.36
Reviews varied significantly, with notable positives offset by serious negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:02

Property Description

Historic Charm in the Heart of Bath

Stylish Boutique Bedrooms
The contemporary bedrooms at Hotel Indigo - Bath seamlessly blend tradition with modernity, offering guests a luxurious stay. Each room boasts a private bathroom, Hypnos beds with Egyptian cotton linen, Nespresso coffee machines, air conditioning, and a 40-inch flat screen TV for ultimate comfort and relaxation.

Gastronomic Delights at The Elder by Mike Robinson
Indulge in a culinary experience at The Elder by Mike Robinson, the hotel's bar restaurant that showcases contemporary British cuisine. Emphasizing sustainability, seasonality, and locally-sourced produce, every dish is a delight for the taste buds.

Prime Location for Exploration
Ideally located near Bath Abbey and the River Avon, Hotel Indigo - Bath is the perfect base for exploring the historic city. With Bath Rugby Club and Thermae Bath Spa within walking distance, and Bristol just a short drive away, convenience meets luxury at our hotel.

Book now for an unforgettable stay at Hotel Indigo - Bath!

Important information:

The breakfast rates shown are special pre-booking rates. If booked at the hotel, the breakfast price will be higher.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Location

Guest Reviews

9
Based on 5038 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.9
Room Quality: 8.85
Amenities: 9.38
Value for Money: 7.84
Food and Beverage: 8.89
Overall Experience: 9.36
D
Dr. Knut • couple • de
8
2026-09-19 • via Nuitee
M
Margaret • couple • ie
9
Very nice hotel with friendly staff
Pros:

Restaurant and bar facilities. Creative design and lovely room

Cons:

Bed was old fashioned

2026-09-18 • via Nuitee
P
Patrick • couple • ie
6
2026-09-17 • via Nuitee
D
David • family_with_children • fr
10
2026-09-16 • via Nuitee
D
Dennis • family_with_children • sg
3
Reputable hotel chain, but seems to have lost some basic services from he housekeeping team.
Pros:

The location was great, just next to the big car park.

Cons:

The reception staff were friendly. But one of the rooms when we checked in did not looked like it was properly serviced. Water in th fridge were not replenish. A used coffee spoon was on the side table. Coffee pods not replaced. Wet towels still hanging in bathroom. Clean towels and bathrobe looks messy and not foldeed proeperly or just not replaced with fresh ones. And I have the entire toilet flooded after i showered as the drainage was choked. I am not even sure if beddings were replaced...one of the night front desk staff had to literally roll up his sleeve to remove the choke.

2026-09-16 • via Nuitee
G
grimes • couple • gb
7
2026-09-14 • via Nuitee
H
Hayley • couple • za
9
A very pleasant stay with a well appointed room in a great location!
Pros:

A wonderful stay

Cons:

Breakfast room is dated and too busy

2026-09-14 • via Nuitee
L
Liddall • couple • nz
8
2026-09-13 • via Nuitee
T
Tyler • couple • us
10
2026-09-12 • via Nuitee
M
Michelle • couple • ie
9
2026-09-12 • via Nuitee
J
June • solo_traveller • gb
9
Pros:

Great location. Comfortable stay.

Cons:

Nothing to dislike.

2026-09-11 • via Nuitee
S
Suzanne • couple • gb
5
Our stay would have been perfect if not for the room problems
Pros:

Location good lovely area and good ambience lovely staff

Cons:

Cleanliness of room Horrible pillows and the room was dark

2026-09-10 • via Nuitee
M
Megan Lee • solo_traveller • gb
10
2026-09-10 • via Nuitee
M
Martino • couple • it
5
Hanno delle buone carte ma se le giocano male
Pros:

La posizione eccellente e centralissima. Stabile d'epoca e interni pop curati e originali. Molti eleganti salottini nelle aree comuni. La nostra camera era a tema gioco delle carte, molto in auge nella Bath dei secoli scorsi. Parking pubblico nella piazza antistante l'hotel davvero comodo. La colazione servita nella Brasserie Beau annessa all'hotel in parte a buffet ed in parte alla carta.

Cons:

Abbiamo prenotato con mesi di anticipo una doppia king premium e hanno tentato di rifilarci una soluzione più economica nel sottoscala al piano meno 1. Solo di fronte alla mia ferma pretesa fatta a muso duro di avere la camera per la quale avevo pagato, mi hanno assegnato una camera migliore, anche se non sono pienamente convinto che fosse quella prenotata. Ci hanno provato: deplorevole. Fate attenzione. Staff non all'altezza di un hotel così pretenzioso. La cassaforte non funzionava e nonostante la segnalazione non sono intervenuti. In una struttura così cara è inaccettabile.

2026-09-09 • via Nuitee
P
Pnina • couple • il
9
Pros:

מלון מעוצב מאוד יפה ואלגנטי, נקי, ארוחת בוקר טובה, במיקום מעולה קרוב להכול ברגל, מיטות נוחות.

Cons:

התיקרה בחדר מאוד נמוכה משהו כמו 2.00/2.20 מטר ומרגיש קצת קלסטרופובי. מזל שאנחנו נמוכים.
מאוד קשה לפתוח את החלון בחדר. מקלחת קצת צפופה אבל לא נורא.

2026-09-08 • via Nuitee
R
Russell • extended_group • au
9
2026-09-07 • via Nuitee
D
Deborah • couple • gb
9
Excellent stay in a great hotel
Pros:

Wonderful staff and a really lovely hotel. In a great location in Bath

Cons:

Nothing to dislike

2026-09-07 • via Nuitee
C
Christine • couple • gb
8
Brilliant location near everything helpful staff
Pros:

Location was excellent

Cons:

Nothing

2026-09-07 • via Nuitee
K
Kate • couple • au
9
2026-09-07 • via Nuitee
R
Richard • couple • gb
9
Perfect location
Pros:

Brilliant location. Comfortable. Excellent breakfast. Car park next door.

Cons:

Nothing

2026-09-07 • via Nuitee