Hotel Indigo - Bath by IHG

Hotels
•
Hotel Indigo
9 (4866 reviews)
2-8 South Parade , Bath , gb
+441225460441

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Unique hotel ambiance
Cons:
Cleanliness concerns
Overpricing issues
Poor service experience

Categories

Cleanliness
7.89
Several complaints about the cleanliness and maintenance of the room, particularly regarding sewage odor and moldy grout.
Service
9.86
Staff were generally friendly and helpful, though some negative experiences were noted.
Location
9.9
Great location near city center, highly praised by multiple reviewers.
Room Quality
8.85
Rooms were described as lovely with good decor, but some found the beds uncomfortable.
Amenities
9.38
Amenities were generally satisfactory; however, issues with valet parking were mentioned.
Value for Money
7.84
Many reviews indicated that the hotel was overpriced for the experience.
Food and Beverage
8.89
No significant concerns noted, and the restaurant looked appealing even if not dined at.
Overall Experience
9.36
Reviews varied significantly, with notable positives offset by serious negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:02

Property Description

Historic Charm in the Heart of Bath

Stylish Boutique Bedrooms
The contemporary bedrooms at Hotel Indigo - Bath seamlessly blend tradition with modernity, offering guests a luxurious stay. Each room boasts a private bathroom, Hypnos beds with Egyptian cotton linen, Nespresso coffee machines, air conditioning, and a 40-inch flat screen TV for ultimate comfort and relaxation.

Gastronomic Delights at The Elder by Mike Robinson
Indulge in a culinary experience at The Elder by Mike Robinson, the hotel's bar restaurant that showcases contemporary British cuisine. Emphasizing sustainability, seasonality, and locally-sourced produce, every dish is a delight for the taste buds.

Prime Location for Exploration
Ideally located near Bath Abbey and the River Avon, Hotel Indigo - Bath is the perfect base for exploring the historic city. With Bath Rugby Club and Thermae Bath Spa within walking distance, and Bristol just a short drive away, convenience meets luxury at our hotel.

Book now for an unforgettable stay at Hotel Indigo - Bath!

Important information:

The breakfast rates shown are special pre-booking rates. If booked at the hotel, the breakfast price will be higher.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for £0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 4866 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.9
Room Quality: 8.85
Amenities: 9.38
Value for Money: 7.84
Food and Beverage: 8.89
Overall Experience: 9.36
S
Sabine • couple • gb
6
Ok
Pros:

Very central , convenient for my husbands QA Hospital visit

Cons:

Well , my own mistake I have booked a wheelchair assisted room via Booking com. Normally it doesn’t bother me as it was last minute. The pictures on the website are much nicer than in reality unfortunately. Even no chair and table.
I went back to reception and told the receptionist I’m absolutely not happy and would like a new room even with an upgrade.
Unfortunately they were fully booked that night .
For the second night they offered me a nicer room , which was light and pleasant ( shown on the website)
I have to thank the Receptionist for her help .

2026-07-04 • via Nuitee
K
Kathryn • couple • gb
7
Great location for an overnight or weekend stay.
Pros:

Fab location. 5 minute walk from the station and into town.

Cons:

Our room was a bit small and dark. Third floor and not much natural light.

2026-07-04 • via Nuitee
H
Hazel • family_with_children • us
4
This was not a 4 star hotel. Had a much bigger room and way better experience at a Comfort Inn.
Pros:

Location was great

Cons:

Courtyard rooms where there was no cell phone service. No Wi-Fi in one room and only spotty in the other. Was offered a room change only for room with no Wi-Fi. This would have meant being separated from family members without cell phone service.

2026-07-02 • via Nuitee
B
Ben • extended_group • gb
6
Great location but lacks polish of other local hotels
Pros:

Great location.

Cons:

AC wasn’t working (Premium King Room) and despite three asks of staff to look at it- no action. Breakfast staff for order were also unnattentive and significant delays.

2026-07-02 • via Nuitee
A
Ana • solo_traveller • ie
1
2026-07-01 • via Nuitee
I
Izzy • couple • gb
9
Cons:

it could have had a better restaurant/bistro and somewhere nice to sit in the sun.

2026-07-01 • via Nuitee
K
Kristin • solo_traveller • no
7
Pros:

Fint
Hyggelig og hjelpsom personale

Cons:

Koster

2026-06-30 • via Nuitee
C
Carol • couple • us
10
Excellent accommodations near the center of Bath fit right into all the surroundings
Pros:

Beautiful hotel with nice surroundings, very helpful service, great location in Bath

Cons:

Nothing I didn’t like

2026-06-30 • via Nuitee
D
Dennis • couple • gb
10
Superb hotel well located
Pros:

Staff aircon

Cons:

Na

2026-06-30 • via Nuitee
C
Cathal • couple • ie
3
2026-06-29 • via Nuitee
J
Jillian • solo_traveller • au
7
Great location, good breakfast
Pros:

Great location

Cons:

Staff were very pleasant but service wasn’t very good.

2026-06-28 • via Nuitee
A
Anne • couple • nl
10
Perfect
Pros:

Prachtig en smaakvol gedecoreerd, ruime kamer, geweldige sfeer!

2026-06-28 • via Nuitee
R
Rebecca • solo_traveller • us
8
Funky, funderful stay at Indigo
Pros:

Great location to the city center. Room was very nice, and cool despite the outside heat. Bar next door was a fun place to hang out for afternoon libation before dinner. Funky and very fun interior and the staff were friendly, and helpful.

Cons:

Could use washcloths in bath and more space for toiletries

2026-06-27 • via Nuitee
M
Masami • couple • jp
8
2026-06-27 • via Nuitee
F
Florin • solo_traveller • ch
8
2026-06-26 • via Nuitee
K
Karen • couple • us
9
Pros:

The location is perfect for exploring Bath and for hopping on the train for nearby places.

2026-06-26 • via Nuitee
W
Wajeeha • couple • gb
10
2026-06-26 • via Nuitee
M
MARIANA ADRIANA • couple • ro
10
The most beautiful hotel experience we had
Pros:

The hotel is like a fairy tale, the decoration, the welcoming, the "tour" offered by an young men leading us to our room, even the young lady that made the checkout. Very nice place, near the centre and other beautiful places in Bath.

Cons:

-

2026-06-26 • via Nuitee
I
Iain • couple • gb
8
A lovely hotel but needs someone checking housekeeping and some customer service.
Pros:

A charming hotel with most of the staff excellent, though there was one who twice said he would do things and didn’t. There were many issues with the room - curtain not fixed properly, the shaver point broken. Having to ask for towels and, most worrying, the two cases that the hotel was storing until we could check in were lost for an hour, and we had to ask 4 times for them, getting cross in the end.

We had booked to eat at The Elder restaurant, part of the hotel, but I was informed the previous week that it had closed and our booking transferred to the Brasserie Beau. This was not an equal swap - firstly seated in a cold and soulless back room, where I had to ask for the a/c to be turned down. Service was very average, though the server was pleasant, and we waited over 30 minutes between courses and also being asked if we wanted desert. Food was very average and the wine pricey.

Cons:

Fire alarm at midnight which left all guests outside for an hour. The person giving instructions was inaudible and off hand when spoken to, no fire engine arrived (surely all hotel alarms link to the fire brigade?) and whilst it is obviously vitally important, the fact that there was no roll call or checking which rooms were represented outside. In fact, it was disorganised and not like any fire alarm that I’ve been associated with.

It was a pity that we had to keep raising issues that took the edge off our stay. If we stayed again we certainly would eat in the brasserie when there are better restaurants close by.

2026-06-26 • via Nuitee
J
Jo • solo_traveller • gb
7
Great location in Beautiful Bath.
Pros:

Booked late to attend the Rugby. The location of the hotel is excellent. Walking distance to the main town centre attractions and the Railway station.

Cons:

The hotel is a conversion of numerous Georgian houses and courtyard. Our room had a musty damp smell which caused us to open the windows all night. The Bathroom needed a deep clean. There was a considerable build up of dirt and grime in the Bathroom. Strangely we had to book a table for breakfast. I thought these sort of restrictions were long gone. The Breakfast which was very tasty came with scrambled eggs rather than the standard fried eggs. I had no option to change this.

2026-06-25 • via Nuitee