Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Garden
See all facilities

Review Highlights

Pros:
Cleanliness
Good Service
Great Location
Excellent Food
Cons:
Room Size
Privacy Issues

Categories

Cleanliness
8.2
The hotel was described as very clean.
Service
8.7
Staff were frequently praised for being friendly and helpful.
Location
8.2
The location received positive mentions for being fab and well-placed.
Room Quality
7.2
Some reviews mentioned issues like small rooms and lack of privacy.
Amenities
8.2
Amenities were positively mentioned, including the atmosphere and design.
Value for Money
7.7
No explicit sentiment, assigned based on overall satisfaction.
Food and Beverage
8.7
The food quality was highly praised in reviews.
Overall Experience
8.7
Overall experiences shared were largely positive with many expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:30

Property Description

Luxury Lifestyle Hotel in Central London

Eclectic Interiors and Private Art Collection
The Mandrake offers 30 stylish bedrooms, luxury suites, and a penthouse, all designed with vibrant interiors and a carefully-curated private art collection. The rooms overlook a central courtyard surrounded by lush hanging gardens, creating a serene oasis in the heart of London.

Culinary Delights and Vibrant Entertainment
Indulge in a culinary journey at The Mandrake with the Jurema Terrace for outdoor dining, the YOPO Restaurant and Bar for Latin American flavors, and the YOPO bar for expertly crafted botanical-based cocktails. Experience live music and DJ sets at the exclusive Members Only Bar, adding a touch of glamour and excitement to your stay.

Prime Location for Exploring London
Conveniently located just minutes away from Oxford Street, The Mandrake is the perfect base for exploring London. With iconic landmarks like The British Museum and Covent Garden within walking distance, and the vibrant West End just a short stroll away, immerse yourself in the best that London has to offer.

Book your stay at The Mandrake now for a luxurious and unforgettable experience in central London.

Important information:

Please note that the courtyard bar is open until late. Please note that the Waeska Bar has Live Music and DJ's Thursday to Saturday until 1 AM and some rooms may be affected by noise. Please note that The Mandrake has a 'no photography' policy in all indoor areas, photography by permission only.This property might host on-site functions, so noise may be audible in some rooms.
This property is located in a busy area so guests might experience some noise.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Property Video

Guest Reviews

8.2
Based on 609 reviews
Cleanliness: 8.2
Service: 8.7
Location: 8.2
Room Quality: 7.2
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 8.7
Overall Experience: 8.7
J
Joseph • couple • gb
1
2026-09-17 • via Nuitee
S
Samantha • solo_traveller • gb
10
Lovely
Pros:

Exotic

2026-09-17 • via Nuitee
B
Brendan • couple • gb
10
2026-09-14 • via Nuitee
M
Manal • couple • sa
5
Small dark rooms but good party hotel
Pros:

Access to a communal terrace, the staff were excellent and responsive and respectful, breakfast food was very good and the bar is fun.

Cons:

The rooms are too small and cramped, the overall decore is very dark and not meant for daytime use. The room i was allocated didnt jave space to lay down my suitcase to open it .. let alone two suitcases for a couple. The staff were great and arranged for us to move to a bigger room that had a wooden uncomfortable sofa and table and one small closet. I feel the concept of their hotel style is outdated and needs a redesign. I will not be staying here again.

2026-09-10 • via Nuitee
T
Tehrani • solo_traveller • es
9
2026-09-09 • via Nuitee
S
Sarah • solo_traveller • gb
7
Unique hotel with cool design
Pros:

It's a beautiful hotel in a good location. It has unique design and features. The staff were friendly. They offer a complimentary drink in the bar and the rooms have a well stocked mini bar.

Cons:

Unfortunately, the soundproofing for the rooms is not very good. This was especially a problem at night in the Terrace room where you could hear the music in the bar to the early hours of the morning. I'm assuming this is only a weekend but something to keep in mind when booking

2026-08-31 • via Nuitee
C
Clive • couple • gb
10
Great location and unusual, in a great way, vibe. Great staff, particularly Noah behind the bar
Pros:

Very interesting decor and atmosphere

Cons:

Nothing springs to mind

2026-08-28 • via Nuitee
A
alex • couple • gb
10
2026-08-26 • via Nuitee
A
Andrew • couple • gb
10
Pros:

A tropical oasis in the centre of London! Fantastic cocktail bar and lots of private spaces to relax in.

2026-08-24 • via Nuitee
C
Compass466360 • Couples
8
Almost perfect
Pros:

Really enjoyed our stay here. Excellent location, great decor, lovely staff.

We did have to wait 40 minutes or more for breakfast on both days, which is the only thing holding this back from full marks. To be clear the front of house staff were warm, kind and very capable. It seems to be more of a kitchen capacity issue.

2026-08-23 • via Tripadvisor
N
neil • solo_traveller • gb
10
Additional charges in checking out
Pros:

Great hotel in central location - all staff encounter were superb . Rooms very comfortable & well maintained. The hotel was spotless

Cons:

What I did not like on checking out was being told there was a “service charge “ payable for all rooms on top of the agreed price paid in advance . £32 charged as this additional charge. This isn’t mentioned on Booking.com nor was it mentioned when checking in. I find this extremely underhand & sneaky

2026-08-19 • via Nuitee
J
Jessica • couple • gb
10
2026-08-18 • via Nuitee
J
Jay • couple • gb
9
2026-08-18 • via Nuitee
A
Andrew • couple • gb
10
Relaxed luxury right in the middle of London
Pros:

Amazing rooms and bar, calm but dramatic!!

Cons:

Nothing- it was perfect for our taste

2026-08-13 • via Nuitee
E
Elizabeth • couple • gb
10
5*
Pros:

Stunning hotel to escape too in central London.

Cons:

I think that the room service menu for dinner and lunch could have a few more options.

2026-08-12 • via Nuitee
A
alaa • couple • us
10
2026-08-11 • via Nuitee
R
Roxanne • solo_traveller • gb
10
2026-08-11 • via Nuitee
R
roxym885 • Couples
10
5/5 ⭐ – Unforgettable Birthday Stay & Outstanding Service!
Pros:

I had the most incredible birthday stay at The Mandrake on the 7th of August! From the moment we arrived, the team went completely above and beyond to make my celebration feel extra special and romantic.They surprised us in our room with a deeply thoughtful, custom zodiac birthday card and a bottle of champagne. It was such a beautiful, personal touch that showed they truly care about the details.We also had dinner at their restaurant, YOPO, where the hospitality was absolutely amazing. When my partner was accidentally served a cold steak, the staff handled it flawlessly. While we waited for the kitchen, they immediately brought us a complimentary drink to enjoy. The chef then personally came out to our table to apologize, bringing us a stunning, complimentary scallops in a shell dish alongside a brand-new, hot steak for my partner. Turning a small slip-up into such a stellar experience completely blew us away. To top it all off, we had a beautiful breakfast the next morning which capped off the perfect trip. The service across the entire hotel is genuinely unmatched. I would definitely be coming back, and if you want to celebrate a special occasion where you are treated like royalty, this is the place to go. I cannot recommend it enough!

2026-08-10 • via Tripadvisor
A
Abdulaziz • couple • kw
1
2026-08-10 • via Nuitee
S
Sam • solo_traveller • gb
10
Pros:

Staff were very helpful, first class service

Cons:

Breakfast slightly cold on arrival to room but very tasty

2026-08-10 • via Nuitee