Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Garden
See all facilities

Review Highlights

Pros:
Cleanliness
Good Service
Great Location
Excellent Food
Cons:
Room Size
Privacy Issues

Categories

Cleanliness
8.2
The hotel was described as very clean.
Service
8.7
Staff were frequently praised for being friendly and helpful.
Location
8.2
The location received positive mentions for being fab and well-placed.
Room Quality
7.2
Some reviews mentioned issues like small rooms and lack of privacy.
Amenities
8.2
Amenities were positively mentioned, including the atmosphere and design.
Value for Money
7.7
No explicit sentiment, assigned based on overall satisfaction.
Food and Beverage
8.7
The food quality was highly praised in reviews.
Overall Experience
8.7
Overall experiences shared were largely positive with many expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:30

Property Description

Luxury Lifestyle Hotel in Central London

Eclectic Interiors and Private Art Collection
The Mandrake offers 30 stylish bedrooms, luxury suites, and a penthouse, all designed with vibrant interiors and a carefully-curated private art collection. The rooms overlook a central courtyard surrounded by lush hanging gardens, creating a serene oasis in the heart of London.

Culinary Delights and Vibrant Entertainment
Indulge in a culinary journey at The Mandrake with the Jurema Terrace for outdoor dining, the YOPO Restaurant and Bar for Latin American flavors, and the YOPO bar for expertly crafted botanical-based cocktails. Experience live music and DJ sets at the exclusive Members Only Bar, adding a touch of glamour and excitement to your stay.

Prime Location for Exploring London
Conveniently located just minutes away from Oxford Street, The Mandrake is the perfect base for exploring London. With iconic landmarks like The British Museum and Covent Garden within walking distance, and the vibrant West End just a short stroll away, immerse yourself in the best that London has to offer.

Book your stay at The Mandrake now for a luxurious and unforgettable experience in central London.

Important information:

Please note that the courtyard bar is open until late. Please note that the Waeska Bar has Live Music and DJ's Thursday to Saturday until 1 AM and some rooms may be affected by noise. Please note that The Mandrake has a 'no photography' policy in all indoor areas, photography by permission only.This property might host on-site functions, so noise may be audible in some rooms.
This property is located in a busy area so guests might experience some noise.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 578 reviews
Cleanliness: 8.2
Service: 8.7
Location: 8.2
Room Quality: 7.2
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 8.7
Overall Experience: 8.7
R
Rich • couple • gb
10
2026-07-22 • via Nuitee
A
Anastasija • couple • ae
10
2026-07-21 • via Nuitee
V
Vanessa • couple • de
10
2026-07-18 • via Nuitee
J
James • couple • gb
8
Beautiful hotel, very unique in all of the best ways. If you want luxury and different, this is it.
Pros:

Location is hard to beat. Whether you're a seasoned Londoner or visiting for a weekend, you're right in the middle of the action at the Mandrake, walkable to just about everywhere - but also in the quiet and calm when you need to be.

Cons:

The TV didn't work properly

2026-07-13 • via Nuitee
K
Kevin • couple • gb
8
2026-07-12 • via Nuitee
J
Jaberzadeh • solo_traveller • sa
8
Good, but not worth the price.
Pros:

The staff were amazing. Professional, playful, they made you feel like you were on the inside of their clique. They clearly have fun at work and enjoy taking care of people and building a culture. I also liked the weekend party atmosphere. The cheeseboard was amazing and the overall vibe of the hotel was sexy. The decor is plush and well put together, especially in the social areas. The location is amazing.

Cons:

The TV system was buggy, it was Wimbledon and world cup quarter finals, my wife had to pump in the hotel room and we missed significant sporting moments. In addition, the fridge rattled like crazy at night, enough to keep you up. The air con was not responsive, the thermostat was not calibrated correctly, it seemed to be either on or off. We made these complaints at check out and no discount or attempt at tangible recompense was offered.

Whilst the decor is plush, the room was high concept but the quality of the execution was not quite there.

This might sound critical, but I've been fortunate enough to enjoy many premium hotels, such as banyan tree in al ula, or the ned more locally. The Mandrake is just outright overpriced for what it offers.

Don't get me wrong, it's good, but you're paying for the concept, and in my opinion the hotel doesn't stack up to others in the price range.

2026-07-12 • via Nuitee
S
Sanjay • couple • gb
1
Poor service , it’s all going downhill in Mandrake
Pros:

Nothing very dirty terrace
Tv mirroring never works
Room is boring

Cons:

Dirty terrace
Tv mirroring never works
Room is boring
Not worth 5*. Rating

2026-07-11 • via Nuitee
S
Samuel • couple • gb
7
A beautifully designed, one-of-a-kind hotel in a perfect location, best suited to guests who enjoy atmosphere and don’t
Pros:

The design is genuinely unlike anywhere else in London. The hanging garden courtyard and Jurema Terrace are the real showpiece, and it’s rare to get that kind of green, calm outdoor space this central. The staff were warm and attentive throughout, the kind who remember your name and make things easy. Location is ideal too: tucked away enough to feel quiet, but a few minutes from Oxford Street, Soho and the Elizabeth Line. The bar and breakfast were both a cut above

Cons:

The one thing worth knowing is that the hotel doubles as a nightlife destination at weekends, with a DJ in the bar Thursday to Saturday. Depending on your room, the noise carries until the early hours, so it’s worth requesting a quieter room away from the bar if you’re after an early night. The rooms also run on the smaller side, though that’s fairly standard for central London.

2026-07-07 • via Nuitee
F
François • couple • fr
10
Dear Mandrake Team, We just wanted to say thank you for making our stay so memorable. Everything was wonderful, but th
Pros:

Lieux unique, à la desc déganté rock’n roll j’ai adoré. Le personnel est adorable. Chambre super bien équipé, les produits de bain sont de qualité et très agréable.

Cons:

Rien, j’ai tout aimé.

2026-06-29 • via Nuitee
E
Eric • solo_traveller • us
7
Creepy, dark, hallucinogenic stay in Fitzrovia
Pros:

Location in Fitzrovia is ideal for central London.

Cons:

The design of the hotel is so over the top and creepy that is not really comfortable. Very trendy and full of posers.

2026-06-26 • via Nuitee
A
Andrew • couple • gb
10
2026-06-11 • via Nuitee
L
Lina • couple • gb
9
2026-06-07 • via Nuitee
D
Daniel • solo_traveller • de
9
Pros:

cool design and style

2026-06-02 • via Nuitee
M
matt • solo_traveller • gb
10
2026-05-28 • via Nuitee
B
Bader • couple • gb
5
Pros:

The outside seating

Cons:

Very dead and quiet not many people

2026-05-27 • via Nuitee
E
Erika • couple • lt
9
Pros:

Gera lokacija. Stilingas

2026-05-21 • via Nuitee
I
Isabel • solo_traveller • br
9
2026-05-11 • via Nuitee
D
DrPreema • couple • gb
10
Absolutely loved it! X
Pros:

Fantastic location
Quirky
Fantastic customer service
Great spa and bar!

Cons:

Na

2026-05-10 • via Nuitee
I
Isabel • solo_traveller • br
10
2026-05-07 • via Nuitee
H
harrysP159BG • Friends getaway
2
DISCRIMINATORY AND DISHONEST – AVOID AT ALL COSTS
Pros:

This is the first time I’ve ever felt compelled to leave a negative review, which should say everything.

I arrived well-presented, polite, and respectful, expecting a professional standard in return. Instead, I was turned away under the excuse of a “private event” — yet it was very clear from what followed that this was not being applied consistently. The experience left me with a strong and deeply uncomfortable impression that the real reason for refusal was not what I was told.

It’s difficult to ignore how this felt, particularly when you conduct yourself properly and are treated in a way that suggests otherwise. If you’re going to operate a selective door policy, at least have the honesty and professionalism to be transparent about it.

Overall, a very disappointing and unsettling experience. I won’t be returning, and I would strongly advise others to think twice before visiting.

2026-04-25 • via Tripadvisor