Oak Ray Heritage Hotel

Hotels
8.3 (336 reviews)
67/69,Rajapihilla Mawatha , Kandy , lk

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Stunning views
Friendly staff
Delicious breakfast
Cons:
Drain smell in bathroom
No parasols by the pool
Loud music during Christmas dinner

Categories

Cleanliness
7.51
Some reviews mentioned a drain smell in the bathroom and the need for better bathroom cleanliness.
Service
8.98
Staff were described as friendly and accommodating.
Location
9.02
Great location with stunning views of Kandy and easy access to the town.
Room Quality
7.97
Rooms and bathrooms were clean overall, though there were some minor issues.
Amenities
8
Amenities were generally good, with a nice pool, though lack of parasols was noted.
Value for Money
8.46
The experience was mostly positive, justifying the cost.
Food and Beverage
8.01
Breakfast was delicious, but there was a desire for more herbal tea options.
Overall Experience
8.48
Overall experience was positive despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:06

Property Description

Central Location in Kandy
Located in the heart of Kandy, Oak Ray Heritage Hotel offers convenience and accessibility to major attractions such as Kandy City Center and Sri Dalada Maligawa.

Diverse Dining Options
Indulge in a culinary journey at our on-site restaurant, serving a variety of Chinese, Indian, and Asian dishes. Special dietary requests for vegetarian and halal meals are also accommodated.

Modern Amenities and Services
Experience comfort and convenience with our 24-hour front desk, business centre, valet parking, and complimentary WiFi. Benefit from additional services like airport transfers and room service during your stay.

Book now to enjoy a seamless blend of luxury and convenience at Oak Ray Heritage Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMB

Location

Guest Reviews

8.3
Based on 336 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 7.97
Amenities: 8
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.48
N
Naomi couple gb
8
Beautiful views
Pros:

Views from room, pool and restaurant were amazing. We could see day 1 of Esala Perahera (distant view). Staff were friendly. They actually gave us twin beds as requested in booking!

Cons:

The room was tatty in parts and safe didn’t work (but we didn’t report it). Not enough hot water when showering.

2026-08-21 via Nuitee
K
Keith extended_group gb
10
Our overall stay was satisfactory but the food standards need improvement.
Pros:

Location and friendly staff

Cons:

Created a negative impact when cultural show dancers started collecting money from the audience after the show.That was a really an unpleasant experience for all the guests paying a premium price for the ticket and dancers desperately expecting the audience to offer them a tip.That killed the whole effort.Please make sure to avoid such negative practices at your hotel.

2026-08-21 via Nuitee
C
Conrad couple au
9
2026-08-21 via Nuitee
T
Thomas solo_traveller fr
10
Superbe
Pros:

La chambre pour trois est vraiment très spacieuse avec un grand balcon et une vue vraiment splendide sur le lac. La literie est très confortable. La salle de bain est très bien avec une douche indépendante. À souligner également beaucoup de rangement dans la chambre. Enfin le petit déjeuner est servi sous forme de buffet. C’est à la fois varié et très bon.
L’hôtel se trouve à 10 minutes à pied du centre.

Cons:

Éventuellement, les peintures de la chambre pourraient être rafraîchies.

2026-08-21 via Nuitee
G
Gemma solo_traveller es
10
Pros:

Les vistes de l'habitació són espectaculars! La piscina es increïble!

2026-08-20 via Nuitee
N
NADIA family_with_children fr
8
Bien pour découvrir Kandy
Pros:

Une belle vue sur le lac depuis la chambre et le restaurant.
Parfait pour passer une nuit à Kandy.
Shaliq a l’accueil était très disponible et à l’écoute. Merci ☺️

Cons:

La salle de bains, la douche présentaient des traces de moisissures. Cependant la chambre et l’hôtel sont bien entretenus, c’est propre.

2026-08-19 via Nuitee
D
Dinusha family_with_children gb
10
Excellent stay in Kandy! the overall atmosphere was peaceful. Highly recommended!
Pros:

I had a wonderful stay at this hotel in Kandy, Sri Lanka on my holiday to back home. From the moment we arrived, the staff were warm, friendly, and very helpful. The room was clean, comfortable, and well maintained, with everything we needed for a relaxing stay.

The location was convenient for exploring Kandy and visiting the main attractions. The hotel also offered a peaceful atmosphere after a busy day of sightseeing. Breakfast was delicious,much love with authentic sri lankan flavoured food to get home made feeling and with a good selection of both local and international dishes.

Overall, we really enjoyed our stay and were impressed by the hospitality and service. I would definitely recommend this hotel to anyone visiting Kandy and would be happy to stay here again on my next trip to Sri Lanka.

Cons:

Nothing at all, everything was good

2026-08-18 via Nuitee
L
LAURA extended_group es
6
Pros:

El restaurante tiene unas vistas espectaculares dela ciudad y del lago

Cons:

Las habitaciones dan a unos pasillos que quedan abiertos al exterior y hay mucho ruido dr coches. Ademas tiene al lado una perrera y se oye ladrar x la noche. El hotel esta bastante desactualizado y le falta mas limpieza.

2026-08-18 via Nuitee
M
Maggie extended_group au
10
2026-08-17 via Nuitee
S
Stefano couple it
9
2026-08-15 via Nuitee
R
Robert family_with_children gb
5
Great views but noise disturbance and mediocre breakfast.
Pros:

Great views of Kandy lake. Large spacious rooms.

Cons:

There was a big party lasting all afternoon one of our days with very loud music. We were not pre-warned or advised when booking. It made it impossible to rest after an early morning start to the botanical gardens. The breakfast was lacklustre, instant coffee from a packet, and quite basic.

2026-08-14 via Nuitee
M
Maarten family_with_children nl
8
Pros:

De ligging is mooi, kamers ruim en schoon. Wij kwamen laat aan dus geen gebruik gemaakt van het zwembad. Ontbijt meer dan prima.

2026-08-13 via Nuitee
D
Dennis family_with_children nl
8
Fijn en mooi hotel relaxte kamer ruim
Pros:

Locatie
Uitzicht
Personeel
Restaurant tegen over het hotel met live muziek van zelfde eigenaar.
Lekker zwembad op het dak
Goede locatie! Ook voor excursie naar sigariya of de olifanten opvang

Cons:

Er was geen hotelbar, je kon geen cocktail ofzo bestellen.
Minibar alleen bier en red bull.

Avond eten was niet echt sfeervol er zat niemand en de ruimte is kill ondanks mooie uitzicht. Daarvoor moet je bij het restaurant aan de overkant van de weg zijn

2026-08-13 via Nuitee
E
Eveline extended_group nl
7
2026-08-13 via Nuitee
J
JANE&ASSOCIATS solo_traveller es
9
2026-08-12 via Nuitee
W
W.H. extended_group nl
9
Prima hotel met ruime kamers en een perfect ontbijt
Pros:

Heerlijk om even in een hotel te relaxen in deze drukke reis

2026-08-11 via Nuitee
J
Jenny family_with_children gb
1
Avoid spend your money elsewhere
Pros:

The location is great

Cons:

Our room was dirty, the bedding was stained , the room smelt musty. I booked another hotel and left. Our experience did not match the reviews. The staff offered to change our room and were very nice but I didn’t trust that another room, the kitchen or pool would be clean given the poor condition of the room. This was much more than wear and tear, it’s not caring about the guest experience, not having have standards of cleanliness and in my opinion trading on the fact they have a good view and know that they will get guests. For £5 more we had a much better stay in a lovely hotel. I did not request a refund as it was my choice to leave.

2026-08-10 via Nuitee
C
Corentin solo_traveller fr
9
Pros:

Nous sommes arrivés avant l'heure que nous devions arriver et nous avons pu laisser nos sacs dans l'entrée.
Chambre et salle de bain propre.
Vue sur le lac de notre chambre et de la piscine.
Lit confortable.
Il y a beaucoup de place dans la chambre.
Très bon petit déjeuner, avec de la diversité pour tout les goûts.
Services agréable.
5min a pied du centre ville.
Au calme.
Pensez a aller voir un match de cricket.

Cons:

Les serviettes ne sèchent pas.
Odeur de nourriture venant des retaurant adjacent.
A noter: odeur d'humidité dans la chambre.

2026-08-08 via Nuitee
P
Peter solo_traveller gb
9
Pros:

Excellent good value hotel on a hill south of the lake with terrific views of Kandy. The rooms are spacious with comfortable beds, and most have lake views. The view is even better from the lovely rooftop pool and breakfast area looking over the lake to the Temple of the Tooth complex and the rest of the town.

It's a 10 minute downhill walk (take the path beside the shabby Royal Palace Gardens) to the lakeside and then to the temple precincts, the busy market, and the town's restaurants.  We enjoyed a morning with excellent guide Buddhima arranged through WithLocals - recommended.

Cons:

The electronic safe had no power source, so did not work.

2026-08-05 via Nuitee
E
Emilia extended_group mt
7
Pros:

The hotel is very central overlooking Kandy Lake

Cons:

The room is a bit dated

2026-08-05 via Nuitee