Oak Ray Ella Gap Hotel

Hotels
7.5 (102 reviews)
passara Road,Ella , Ella , lk

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice pool
Cons:
Cleanliness issues
Small rooms
Room quality varies

Categories

Cleanliness
6.39
Some reviews note that the bathroom was not very clean.
Service
8.36
Staff received many positive mentions for their kindness and attentiveness.
Location
8.9
Multiple reviews highlighted the central and convenient location.
Room Quality
6.35
Several reviews mention rooms being small and basic.
Amenities
7.88
Positive comments on pool and breakfast options.
Value for Money
6.84
Some guests felt it was overpriced for the offered service.
Food and Beverage
7.89
Positive feedback on the breakfast buffet and variety.
Overall Experience
7.36
Mixed feelings overall, with some experiences being good while others were disappointing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:10

Property Description

Luxurious Rooms and Amenities
The Ella Gap Hotel offers tastefully furnished rooms equipped with modern amenities such as air conditioners, flat-screen TVs, and free WiFi. Guests can also enjoy the convenience of tea/coffee making facilities, a safety deposit box, and a mini fridge in their rooms. The bathrooms are stocked with complimentary toiletries and feature hot/cold water for a comfortable stay.

Outdoor Swimming Pool and Dining Options
Guests can unwind by taking a dip in the hotel's outdoor swimming pool or savor a delicious meal at the on-site restaurant which serves both buffet and a la carte options. The bar offers a variety of cocktails, wines, and beers for guests to enjoy. Additionally, the hotel arranges cookery classes and demonstrations for those interested in culinary experiences.

Central Location and Nearby Attractions
Conveniently situated at the Ella city centre, Ella Gap Hotel provides easy access to popular attractions like the Ravana Waterfalls, 9 arches bridge, little Adam's peak, and Ella rock. With free parking available, guests can explore the scenic surroundings with ease.

Experience luxury and convenience at Ella Gap Hotel. Book now to enjoy a memorable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMB

Location

Guest Reviews

7.5
Based on 102 reviews
Cleanliness: 6.39
Service: 8.36
Location: 8.9
Room Quality: 6.35
Amenities: 7.88
Value for Money: 6.84
Food and Beverage: 7.89
Overall Experience: 7.36
L
LAURA extended_group es
4
Decepcion
Pros:

Ubicacion

Cons:

Estaba en obras de ampliacion y la foto que aparece en booking no es real. Es muy viejo y las instalaciones son muy justas para el estandard europeo. Los baños estan viejos y la ducha estaba rota y no salia agua caliente.

2026-08-21 via Nuitee
T
Tracy family_with_children gb
5
Great location, hotel is very basic and dated.
Pros:

Location to the restaurant and bars

Cons:

Felt grim.

2026-08-19 via Nuitee
M
Mitesh family_with_children gb
5
Kept me dry
Pros:

Location and that’s it

Cons:

Signs of neglect, overpriced for what it is, smell in lift, rooms and hallways.
Lots of noise from construction

2026-08-17 via Nuitee
S
Sandra family_with_children ch
6
2026-08-16 via Nuitee
T
Theo Bindels solo_traveller nl
7
Pros:

Locatie was top. 100 mtr van de zeer drukke en lawaaierige hoofdstraat vandaan.
Kamer was zeer ruim, mooi zwembad.
Zeer behulpzaam personeel.

Cons:

We kregen een andere kamer dan we geboekt hadden. De andere kamer was bezet. Na 1 nacht konden we ruilen en gingen we nog 2 nachten naar de goede kamer.
Ook hier was er een verbouwing bezig.
Het restaurant dicht en ons ontbijt was in een ander hotel.

2026-08-16 via Nuitee
F
familie met 4 kids solo_traveller nl
9
Midden in centrum en toch bron van rust
Pros:

Midden in het centrum met een heerlijk zwembad, ruïne kamers, redelijke badkamer

Cons:

Er werd gebouwd tegen het zwembad aan, dus de bouwvakkers hadden goed zicht op ons, ontbijt moest bij de buren, veel Indiërs die met hun handen aan het eten in het buffet zaten.

2026-08-03 via Nuitee
K
Karen family_with_children il
8
2026-08-02 via Nuitee
S
Sine family_with_children dk
2
Pros:

The bad review due to renovation, little cleaning and noise.

2026-07-22 via Nuitee
K
Kelly family_with_children au
7
Pros:

The location was so central to Ella town and maybe 100mtr to the famous Chill Cafe. Our quad room was the largest hotel room we have ever stayed in and very comfortable. The staff were exceptionally friendly. I would recommend this place to others for a 3 star hotel.
I left something in the room and they were kind enough to ship it to another address in Colombo for me to collect before flying home.

Cons:

The room was very clean however the bathroom did have a build up of mould.

2026-07-15 via Nuitee
D
Diane family_with_children nl
6
Goede ligging maar check of verbouwing klaar is
Pros:

Ruime kamers

Cons:

Het hotel wordt verbouwd. Dus lawaai

2026-07-12 via Nuitee
E
Erica family_with_children nl
7
Prima hotel op geluidsoverlast na en dat gaat zeker nog wel een jaar zo door of langer.
Pros:

Dichtbij het centrum

Cons:

Lawaai van boren van 8 tot 18 uur ivm nieuw te bouwen of verbouwing van hotel dus geluidsoverlast bij het zwembad.

2026-07-11 via Nuitee
S
Selimoğlu solo_traveller tr
10
2026-05-31 via Nuitee
S
Sharon extended_group au
9
2026-05-28 via Nuitee
Y
Yosef solo_traveller il
6
2026-05-25 via Nuitee
L
Lars solo_traveller de
8
Nice stay in Ella
Pros:

Good room, spacious, friendly and helpful staff, nice pool

Cons:

curtains couldn't dim the light properly, a lot of noise from the traffic and. people speaking very loud over a long time at midnight (you hear everything that is said on the corridor/ hall) without staff intervening.

2026-05-24 via Nuitee
M
Mariam extended_group ae
4
Pros:

We didnt like our room and it wasnt clean so they offered to change it to a bigger room.

Cons:

Washroom smells bad, beds made loud noise, water temperature is changing every second from freezing cold to burning hot, floor is not clean and some staff weren’t very nice

2026-05-20 via Nuitee
R
Raquel Priya De Xavier solo_traveller in
10
Pleasant stay
Pros:

The location was very convenient and close to restaurants and other amenities. The staff were super helpful and cordial.Went out of their way to make us feel at home . Breakfast was good.

Cons:

The height of the raisers need to be modified to help customers especially at level 2

2026-05-19 via Nuitee
E
Elena solo_traveller ru
10
2026-05-07 via Nuitee
D
Debajit solo_traveller in
6
Pros:

Location was fabulous. Staffs were very good. I took a family room, size was huge.

Cons:

Lack of maintenance. Water was leaking from Bathroom. Main entrance door did not have auto lock, needed key to lock from inside. Breakfast spread was average.

2026-05-06 via Nuitee
A
Abhijeet family_with_children in
10
Great place to stag
Pros:

Great location, clean rooms, good breakfast spread, very warm welcoming people

2026-04-30 via Nuitee