Crown Hotel

Hotels
8.2 (371 reviews)
21 Queen Tamar street , Kutaisi , ge

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Children allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
BBQ facilities
Luggage storage
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Limited breakfast options

Categories

Cleanliness
7.76
Some reviews mentioned dirty carpets and towels not drying, indicating below average cleanliness.
Service
9.23
The staff received numerous compliments for being friendly and helpful.
Location
9.27
Multiple reviews highlight the excellent location close to city center and attractions.
Room Quality
7.72
Room quality was noted as normal with mentions of wear and uncomfortable beds.
Amenities
7.75
Mixed feedback regarding amenities, with some failures such as heating and towel drying.
Value for Money
8.21
Overall good value for the location, though breakfast was critiqued.
Food and Beverage
7.26
Breakfast options were described as insufficient and lacking variety.
Overall Experience
8.43
Overall stay was pleasant, suitable for a short visit, with some aspects needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:55

Property Description

Convenient Location
Crown Hotel, conveniently located in Kutaisi, offers easy access to major attractions like Motsameta Monastery and Colchis Fountain.

Comfortable Accommodation
Guests can enjoy air-conditioned rooms with modern amenities such as flat-screen TVs, free WiFi, and city views. The hotel also provides 24-hour room service and a minibar in each room for added comfort.

Exceptional Services
With a 24-hour front desk, tour desk, and airport transfers, Crown Hotel ensures a hassle-free stay for all guests. Don't miss the chance to experience top-notch hospitality and explore Kutaisi effortlessly.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for GEL 15 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 371 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 7.72
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 7.26
Overall Experience: 8.43
N
Natalija • family_with_children • lv
3
Cons:

Всё старое и обшарпаное, ужасный запах как в номере (окно не открыть), так и в ванной (просто ужас). Очень не удобные кровати, завтрак судный.

2026-06-13 • via Nuitee
E
Ekaterina • family_with_children • by
7
2026-06-11 • via Nuitee
D
Daniele Spizzirri • solo_traveller • mt
3
Pros:

The room was spacious and conveniently located at a short walking distance from the main square in Kutaisi

Cons:

I arrived to the hotel around 1PM and the welcoming of the staff was 'Check in is at 2!' - It was me who had to ask if it was ok to leave my luggage there and come back later.
The room had a strong smell of sewage (in fact when I checked in, it had both door and windows open) - according to the staff the only way to keep it away was to have the ventilation from the toilet on all the time (which is noisy at night).
Lot of noise from the street even when windows are closed.
Breakfast disappointing.

2026-06-07 • via Nuitee
T
TARAS • solo_traveller • ua
10
2026-06-02 • via Nuitee
M
marita • couple • ge
10
2026-06-01 • via Nuitee
C
cristina • solo_traveller • ch
6
Pros:

Bed was comfortable, good size room.

Cons:

Very noisy, at midnight door at entrance with the receptionist talking loud, and early morning workers preparing the breakfast, so you could hear everything... Also breakfast was a bit disappointing, no fruit, instant coffee... Not saying it was bad, but for the price compared to many other places we stayed in Georgia was not good value

2026-05-31 • via Nuitee
M
Meruert • solo_traveller • kz
8
Pros:

Персонал приветливый. Все чисто, аккуратно и ретро.

2026-05-30 • via Nuitee
A
Agata • solo_traveller • lt
6
Pros:

Puiki vieta

Cons:

Nedidelis pusryciu pasirinkimas. Kiekviena diena tas pats. Personalas tikrai stengesi viskuom padeti, bet tiesiog viesbutis gal per senas. Kadangi vis atsirasdavo kazkokiu problemu. Tai is wc vanduo tekejo, tai oro kondiciuonierius neveike, tai tv neisijunge. Bet jei planuojate tiktai pernakvoti ten, tai tiks,kadangi vieta labai gera

2026-05-29 • via Nuitee
S
Sebastian • solo_traveller • pl
10
2026-05-28 • via Nuitee
O
Olia • family_with_children • ge
10
Pros:

ძალიან კარგ ლოკაციაზეა, სასტუმრო მყუდრო და ძალიან კარგი პერსონალით. ოთახი სუფთა.

2026-05-26 • via Nuitee
A
Antrea • extended_group • cy
10
Beautiful hotel with elegant rooms and nice breakfast!
Pros:

Perfect location in the heart of the city. Great hotel with a nice, modern bathroom. The staff were really kind and helpful. The breakfast was excellent—very nice and generous. There is even a piano in the breakfast room, which I really enjoyed. While I was playing, the receptionist listened and seemed very happy

2026-05-26 • via Nuitee
თინათინ • solo_traveller • ge
10
Pros:

I had great experience with this hotel, staff was super polite, room was great and breakfast was good. Its exactly like on the pictures.

2026-05-24 • via Nuitee
L
Laima • solo_traveller • lt
9
2026-05-24 • via Nuitee
O
Olena • solo_traveller • ua
9
2026-05-24 • via Nuitee
G
gogita • extended_group • ge
10
2026-05-23 • via Nuitee
S
Sara • couple • it
8
Pros:

La posizione

Cons:

La colazione

2026-05-20 • via Nuitee
Y
Yurii • solo_traveller • ua
8
2026-05-19 • via Nuitee
R
Reelika • family_with_children • ee
9
2026-05-18 • via Nuitee
H
Henry Niu • solo_traveller • au
8
2026-05-18 • via Nuitee
Z
Zuzana • solo_traveller • sk
10
Pros:

We loved everything, comfortable beds, locality, breakfast, kind receptionists. They even stored our luggage after check-out. Would recommend this place.

2026-05-18 • via Nuitee