The Taj Mahal Palace Mumbai

Hotels
Taj Hotels, Resorts & Palaces
9.4 (3518 reviews)
Opposite Gateway of India, Apollo Bunder, Colaba, Mumbai, Maharashtra, 400001 , Mumbai , IN

Free

Facilities

Meeting rooms
Full-service spa
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great amenities
Excellent food
Cons:
Billing issues
Noisy rooms
Room quality concerns

Categories

Cleanliness
8.7
There were concerns with room odors and inconsistencies in room assignment.
Service
10
Staff were friendly and attentive, although there were issues noted with billing and management.
Location
9.7
The location in Mumbai is very convenient and adds value to the hotel experience.
Room Quality
8.7
Some rooms had issues such as an old smell and questionable comfort.
Amenities
9.7
Great swimming pool area and reputable restaurants, enhancing overall guest experience.
Value for Money
8.7
Prices were considered high for what was offered, with extra charges reported.
Food and Beverage
9.7
Food quality was praised, especially in the Indian restaurant.
Overall Experience
10
Overall, guests felt luxurious despite some issues with billing and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 17:34

Property Description

Indulge in a luxurious retreat at The Taj Mahal Palace Mumbai, where elegance meets comfort in the heart of Colaba.

Spa and Relaxation
Pamper yourself at our serene spa, offering a range of massages, body treatments, and rejuvenating facials that will transport you to a world of tranquility.

Culinary Delights
Savor the exceptional flavors of Japanese cuisine at Wasabi by Morimoto, or enjoy room service available 24/7. With seven restaurants and two coffee shops, you'll never run out of dining options.

Modern Amenities
With complimentary Wi-Fi, a 24-hour fitness center, and an outdoor pool, our hotel combines leisure and convenience. Business travelers will appreciate our dedicated business center and event facilities.

Experience the unparalleled luxury of The Taj Mahal Palace Mumbai—your ultimate getaway awaits!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Free in-room WiFi has a 4-device limit.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Sustainability Certifications

    EarthCheck

  • General

    Professional property host/manager

Location

Guest Reviews

9.4
Based on 3518 reviews
Cleanliness: 8.7
Service: 10
Location: 9.7
Room Quality: 8.7
Amenities: 9.7
Value for Money: 8.7
Food and Beverage: 9.7
Overall Experience: 10
A
Ahmed solo_traveller ae
9
2026-06-13 via Nuitee
H
Hemant solo_traveller in
10
2026-06-12 via Nuitee
P
patel couple in
10
2026-06-10 via Nuitee
A
Almansoori couple ae
10
2026-06-10 via Nuitee
K
Khalid couple ae
10
2026-06-10 via Nuitee
L
Layla couple ae
10
Good service, place and very friendly team
Pros:

Everything was great

Cons:

Nothing

2026-06-09 via Nuitee
S
Saif couple ae
10
2026-06-08 via Nuitee
S
Sonali solo_traveller in
10
Great stay of my life
Pros:

All

Cons:

Welcome drint wasnt cm on time

2026-06-08 via Nuitee
V
Vikas family_with_children in
10
It was a great weekend break with exceptional quality of services
Pros:

The property was beautiful and very well maintained. Above all, the staff was very courteous and always ready to help with a smile. Had a great experience!

2026-06-08 via Nuitee
A
Abdulkadir solo_traveller tz
10
2026-06-08 via Nuitee
A
Abdulhadi solo_traveller sa
6
2026-06-07 via Nuitee
P
Patel solo_traveller gb
10
Pros:

Attention to detail from the staff.

They even gave me a free extra bed for the night to accommodate my 3rd guest.

2026-06-07 via Nuitee
B
Britta couple in
7
Heritage hotel in prime location in Mumbai
Pros:

Heritage hotel in prime location, that is a bit too busy for comfort. The pool is lovely but too warm for a refreshing dip. There is either too many guests or not enough staff around the pool and in the breakfast room. There is always something missing, a fork, a spoon, a glass, a bowl. And the crowds in the public spaces are rather irritating.
The praised Japanese restaurant is rather overrated. I would recommend eating outside the hotel. Mumbai has great choices.

Cons:

The rooms are beautiful and well designed, nothing missing. The best thing was a birthday surprise, when we entered our room in the afternoon, we found it decorated with balloons and a lovely birthday cake. Thanks to Prasad and the housekeeping team. This gesture made our stay truly unforgettable.

2026-06-07 via Nuitee
V
vilas solo_traveller in
10
2026-06-06 via Nuitee
K
Khurram family_with_children ae
9
Decent stay
Pros:

Location and experience

Cons:

The rooms are small

2026-06-05 via Nuitee
O
Oleksandr solo_traveller ua
10
2026-06-04 via Nuitee
S
Satwant extended_group gb
9
a lifetime dream fulfilled
Pros:

Breakfast had a good variety particularly the ballroom overflow. there could have been more staff allocated as it was extremely busy and waiting time was long just for a cup of tea
When we arrived we were greeted by Khushi who had a huge smile and made us very welcome with tulsi mala and tikka.
Check in was swift and Khushi was very considerate of our stay to ensure that we were comfortable. She is an asset to the hotel we feel and nothing was too much including when we checked out. she ensured the process was efficient and welcomed us to visit again and we shall

Cons:

Some staff members could have smiled and made us feel welcomed: example the concierge at the entrance when asked regarding some tours was not very helpful. he was very dismissive and i felt that the Taj as a company was not represented well

2026-06-04 via Nuitee
S
Sivabalan solo_traveller my
10
Great place, must stay in a lifetime
Pros:

Everthing met my expectation

Cons:

None

2026-06-03 via Nuitee
M
Maryam couple ae
10
Pros:

خدمة اكثر من رائعة كل ماتطلبه يلبى

Cons:

Nothing

2026-06-03 via Nuitee
H
Harald couple de
9
Pros:

Ein sehr schönes Hotel mit einem großen Angebot. Freundlichkeit und Service des Personals entspricht den Erwartungen bei einem Hotel mit diesem Qualitätsanspruch, in jedem anderen Hotel würde man es als außergewöhnlich bezeichnen.
Das Frühstück ließ nichts zu wünschen übrig.
Am meisten haben wir die Taj Mahal Club Lounge genossen.

Cons:

Das schöne Ambiente im indischen Restaurant LOYA wurde leider durch unpassende Musik gestört.
Das Ambiente der HARBOUR BAR und die Cocktail Kompetenz desPersonals werden dem Anspruch des Hotels nicht gerecht.
Das Zimmer in der Taj Club Kategorie war schön aber nach Erfahrungen in anderen Hotels hätten wir es zumindest etwas größer erwartet.

2026-06-02 via Nuitee