The Taj Mahal Palace, Mumbai

Hotels
9.2 (3685 reviews)
Apollo Bunder Road The Taj Mahal Palace , Mumbai , in
+91 22 6665 3366

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, courteous and helpful staff
Historic, vibrant property and great location
Clean, well-maintained rooms with comfortable beds
Good food quality and hotel ambiance
Extras such as free airport drop and attentive gestures (extra bed)
Cons:
Inconsistent service and check-in delays
Poor and busy breakfast service with limited waiter attention
Crowded lobby at times
Missing fixtures in some public bathrooms (e.g., bidet/shattaf)
A few guests reported isolated very bad experiences

Categories

Cleanliness
9.5
Multiple guests praise very clean rooms and good housekeeping; one comment noted high overall cleanliness in Arabic reviews.
Service
8.6
Service is mixed: many reviews call staff courteous, helpful and attentive, but repeated complaints about inconsistent service, check-in delays and poor breakfast service lower this score.
Location
9.7
Location is frequently praised as excellent, historic and convenient; a single mention listed location as a con but majority sentiment is strongly positive.
Room Quality
9.6
Rooms (palace/colonial style) and beds are described as comfortable, stylish and well maintained; several guests specifically highlighted room quality.
Amenities
9
Amenities inside rooms are noted as complete and helpful (free airport drop, extra bed provided), though a missing bidet in lobby bathrooms and crowded lobby were mentioned.
Value for Money
9.4
Many guests stated the stay was worth the price and praised the overall experience; one review noted that for the price there may be more modern alternatives.
Food and Beverage
8.8
Food quality is generally described positively, but breakfast service is repeatedly criticized as busy, inconsistent and disappointing at times.
Overall Experience
9
Overall sentiment is strongly positive with words like 'perfect', 'fantastic' and 'would return', tempered by service/breakfast issues noted by some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-03 06:24

Property Description

Luxurious 5-Star Deluxe Hotel
The Taj Mahal Palace, a historic landmark since 1903, offers a majestic stay opposite the Gateway of India.

Dining Extravaganza
Indulge in a culinary journey with 9 restaurants, featuring Wasabi by Morimoto and the Golden Dragon Chinese Restaurant, offering a range of exquisite cuisines for every palate.

Unmatched Luxury and Services
Enjoy stunning views from elegantly designed rooms, equipped with modern amenities. Pamper yourself with butler service, rejuvenating spa treatments, and exclusive shopping options.

To experience opulence and impeccable hospitality at The Taj Mahal Palace, Mumbai, book your stay now.

Important information:

For Indian guests, cash settlements of INR 50000 and above will require a pan card copy during check out.

Early Departure Fees: Please note that the guests have to confirm the check-out date at the time of check-in.

The guest can modify the check-out date and will be charged a 100% retention for the change.

If the same is not done at check-in, early departure fees will be applicable. Not applicable for nonrefundable rates.

Please note that outside food is not allowed in the hotel premises.

The health and safety of our guests and associates is our utmost priority and we look forward to welcoming you at the hotel.

The Taj Salon is available with prior appointment from 09:00 to 20:30 hrs daily.

The J Wellness Circle is available with prior appointment from 08:00 to 23:00 hrs daily.

The Gymnasium (lockers and changing facility) is operational from 07:00 to 22:00 hrs daily. The steam and shower facilities are available;

The Swimming pool is operational from 06:00 to 22:00 hrs dailyPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOM

Location

Property Video

Guest Reviews

9.2
Based on 3685 reviews
Cleanliness: 9.5
Service: 8.6
Location: 9.7
Room Quality: 9.6
Amenities: 9
Value for Money: 9.4
Food and Beverage: 8.8
Overall Experience: 9
سائل يريد جواباً • solo_traveller • ae
9
2026-08-29 • via Nuitee
U
Umber • couple • in
9
2026-08-29 • via Nuitee
K
Kishore • family_with_children • us
10
It’s a heritage hotel with lot of history, it’s one of those bucket list things. stay is worth
Pros:

Location, architecture and aroma

Cons:

Common area/lobby was understandably very crowded

2026-08-28 • via Nuitee
M
Manuel • couple • in
9
Excellent
Pros:

The old world charm

Cons:

Nothing

2026-08-28 • via Nuitee
A
AlQasimi • solo_traveller • ae
8
2026-08-27 • via Nuitee
M
Maysoon • couple • ae
10
I am happy
Pros:

Perfect staff

Cons:

Very good

2026-08-27 • via Nuitee
M
Maysoon • couple • ae
10
Very happy
Pros:

Very good

Cons:

Very good

2026-08-27 • via Nuitee
A
Abdullah • couple • qa
10
ما اقدر انساها واتخطاها حرفياً!
Pros:

الفندق جميل جدًا وفخم، وأكثر ما أعجبني هو جمال القصر وتفاصيله التاريخية الرائعة، فالإقامة فيه كانت تجربة مميزة بحد ذاتها. كما أن مستوى الخدمة كان ممتازًا، والموظفون متعاونون جدًا وودودون، ويحرصون على مساعدة النزلاء وتلبية احتياجاتهم بكل اهتمام واحترافية.

أخص بالذكر الخدمة داخل القصر، حيث كان التعامل راقيًا جدًا والاهتمام بالتفاصيل واضحًا في كل شيء. شعرنا بالترحيب والاهتمام طوال فترة إقامتنا، وكانت تجربة جميلة ومريحة أتمنى تكرارها مرة أخر

Cons:

حرفياً ولاشي كل شي عندهم جميل!

2026-08-26 • via Nuitee
A
Abdullah • family_with_children • qa
10
ما اقدر انساها من جمالها
Pros:

الفندق جميل جدًا وفخم، وأكثر ما أعجبني هو جمال القصر وتفاصيله التاريخية الرائعة، فالإقامة فيه كانت تجربة مميزة بحد ذاتها. كما أن مستوى الخدمة كان ممتازًا، والموظفون متعاونون جدًا وودودون، ويحرصون على مساعدة النزلاء وتلبية احتياجاتهم بكل اهتمام واحترافية.

أخص بالذكر الخدمة داخل القصر، حيث كان التعامل راقيًا جدًا والاهتمام بالتفاصيل واضحًا في كل شيء. شعرنا بالترحيب والاهتمام طوال فترة إقامتنا، وكانت تجربة جميلة ومريحة أتمنى تكرارها مرة أخر

Cons:

ولاشي كل شي جميل !

2026-08-26 • via Nuitee
C
Clay • couple • au
10
2026-08-24 • via Nuitee
M
Manny • couple • nl
10
2026-08-24 • via Nuitee
V
van den Hout • solo_traveller • nl
6
Pros:

De bedden en de ontvangstceremonie

Cons:

Zwaar overrated. Zodra de poppenkast over is blijft het volgende over: veel herrie in de kamer van de kamers ernaast en erboven. Restaurants die de capaciteit van gasten totaal niet aankunnen waardoor je voortdurend ergens in de stad moet gaan eten. Ontbijt altijd vol. 30 minuten wachten op je koffie en 6 keer herhalen. Klachten worden gewoon weggelachen. Zwembad ook zeer matig. Echt de prijs niet waard. Veel bedelaars rondom hotel. Blijven je lastigvallen. Niemand die helpt

2026-08-24 • via Nuitee
K
Khedija • solo_traveller • mg
10
2026-08-23 • via Nuitee
R
Raphy • couple • in
9
Beautiful experience and they went the extra mile to make it memorable for my wife and me as we celebrated our wedding a
Pros:

One of the most luxurious hotels in Mumbai

Cons:

None

2026-08-23 • via Nuitee
J
Jay • extended_group • in
10
2026-08-22 • via Nuitee
B
BHAVESHKUMAR • solo_traveller • in
10
Excellent Room Service Experience! I had a wonderful experience with the room service at The Taj Mahal Palace, Mumbai. S
2026-08-21 • via Nuitee
M
Masood • extended_group • ae
10
2026-08-21 • via Nuitee
B
Binduben • solo_traveller • gb
10
2026-08-21 • via Nuitee
J
Jameela • extended_group • ae
5
Pros:

Location

Cons:

The rooms are not comfobrtable. It feels like it’s haunted. The place feels like it is full of jinn, and we experienced several disturbing incidents. We reported everything to the manager and the reception, but they did not commen

2026-08-20 • via Nuitee
S
Sparrow • couple • by
3
Pros:

Местоположение— топ , историческое место

Cons:

Сервис в ресторанах и на ресепшене . Накосячили со стиркой , даже не сделали скидку

2026-08-20 • via Nuitee