Hotel Aquarion Family & Friends - Destigo Hotels

Hotels
Dobry Hotel
8.9 (4557 reviews)
ul. Jagiellonska 29 , Zakopane , pl

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Delicious breakfast
Friendly staff
Cons:
Cleanliness issues
Room comfort complaints
Limited food options for kids

Categories

Cleanliness
8.15
Several reviews mentioned cleanliness issues, such as stained corridors.
Service
9.15
Mixed reviews on service, but staff was generally described as friendly and helpful.
Location
9.65
Multiple reviews praised the hotel's fantastic location and easy access to nearby attractions.
Room Quality
8.15
Several comments indicated issues with room comfort and size.
Amenities
8.65
Amenities were generally good, though there were comments about paid thermal baths.
Value for Money
8.65
Some reviews deemed the hotel a bit overpriced, affecting perceived value.
Food and Beverage
9.15
Breakfast received high praise, although some food choices were criticized.
Overall Experience
9.65
Overall sentiment from many reviews was positive, with an appreciation for the hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:30

Property Description

Luxurious Accommodation

Hotel Aquarion Family & Friends in Zakopane offers a luxurious stay with express check-in, allergy-free rooms, and a kids' club. Each room is elegantly furnished with a flat-screen TV, private bathroom, and comfortable bedding for a relaxing experience.

Relaxation and Recreation

Guests can unwind in the sauna, hammam, or terrace, perfect for rejuvenation after a day of hiking or skiing. The hotel also features evening entertainment, a bar, and a restaurant serving delicious meals. Additionally, there are opportunities for table tennis and various outdoor activities nearby.

Convenient Amenities

Enjoy the convenience of free WiFi, room service, and a 24-hour front desk at Hotel Aquarion Family & Friends. Start your day with a continental or buffet breakfast before exploring nearby attractions like Pardalowka Ski Lift and Wielka Krokiew Ski Jump.

Book your stay now at Hotel Aquarion Family & Friends for a memorable experience in Zakopane.

Important information:

Due to the change in tax regulations, the tax number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you require an invoice, details must be provided when making the reservation.

Please note that the entrance to the Aqua Park will incur an additional charge.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that the windows in Economy Double Room do not open.

Please note that from November 12 to December 3 2026 the swimming pool facility at Termy Zakopańskie will not be available.

Early check-in and late check-out are available for an additional fee and subject to availability. Details and pricing are available at the Reception.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Nov 16, 2026 until Mon, Dec 7, 2026
Swimming pool: Closed from Mon, Nov 16, 2026 until Mon, Dec 7, 2026
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Location

Guest Reviews

8.9
Based on 4557 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.65
Room Quality: 8.15
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 9.15
Overall Experience: 9.65
M
Mindaugas family_with_children lt
10
2026-08-08 via Nuitee
S
Senay family_with_children gb
9
Good stay- would recommend
Pros:

Good stay. Very clean hotel. Beds are very comfortable. Cold sparkling water is available at the water filling stations. Gym is a bit small and basic. Breakfast is varied, available until 11am ( you can make your own waffles!) 10-15 minute walk to the centre. Aqua park entry is handy. We stayed 5 days and had 1 hour per day allowance which you can use in one go if you wish (so say stay 5 hours in one visit), but need to ask reception how much time left…. Buffet dinner is a good (includes coffee & water), 140 PLN for adults & 75 for children.

Cons:

The only downside is that they can not accommodate connected rooms for families… it was a hassle to go between our rooms (which were next to each other).

2026-08-08 via Nuitee
J
Justyna solo_traveller us
10
Great
Pros:

Very clean

Cons:

Nothing

2026-08-08 via Nuitee
Łukasz couple pl
9
2026-08-08 via Nuitee
R
Rebecca family_with_children gb
10
Pros:

Lovely modern, clean hotel in a great location. My daughter loved the thermal baths next door. Our room had a balcony and the air-conditioning was great as we visited during a heat wave. Free drinking water refills on each floor. Great breakfast with an omelette making station. Reception staff very helpful.

Cons:

Nothing.

2026-08-07 via Nuitee
K
Klaudia family_with_children pl
10
Oceniam pobyt bardzo pozytywnie.
Pros:

Pyszne śniadania, pokój z widokiem na góry.

Cons:

Cena za parking dla gości hotelowych.

2026-08-07 via Nuitee
A
Abdulrahman solo_traveller sa
10
2026-08-07 via Nuitee
Łukasz family_with_children pl
10
2026-08-07 via Nuitee
S
Silke solo_traveller de
8
Sehr gutes Familienhotel in guter Lage, empfehlenswert
Pros:

Zimmer hell freundlich und modern, grosses Angebot für Kinder (Spassbad, Playstation, kleiner Indoor-Spielplatz), nah an Bahnhof und Zentrum, grosses Auswahl beim Frühstück

Cons:

Schwache Klimaanlage bei Hitze, Abendbuffet gerade für Kinder sehr teuer, Hallenbad-Angebot sollte länger als 60 Min pro Tag gelten

2026-08-07 via Nuitee
K
Katarzyna solo_traveller pl
10
Pros:

Pyszne śniadanko, bardzo blisko do wszystkich atrakcji, ogólnie komfort wysoki.

2026-08-07 via Nuitee
G
Galatia solo_traveller cy
10
Pros:

Room and staff

Cons:

Pool

2026-08-06 via Nuitee
V
Viktória solo_traveller sk
7
Pros:

Perfektná gastronómia, tak isto personál v reštaurácii veľmi milý.

K dispozícii pre ubytovaných sauny v hoteli super bonus, taktiež pre aktívnych k dispozícii fitko, na základné cviky postačujúce.

Aquapark super, je to rušné miesto, no nie je tam pocit "tlačenice".

Cons:

Na izbu bolo dosť počuť hluk z chodby, no super, že hostia, prevažne teda deti dodržiavali nočný kľud a po 22 bolo všetko ok, no uspať dieťa pred tým skoro nemožné:) možno hralo rolu aj to, že sme boli na chodbe cez ktorú sa prechádzalo do aquaparku.

Druhá vec to, že je hotel pet friendy je super, ale chlpy na izbe a zle povysavane je vec druhá, v tomto by mali chyžné byť podľa mňa pedantnejšie, keby príde alergik, je to veľký problém.

Neviem, či je to povinná výbava 4* hotela, ale za mňa chýbali na izbe v kúpeľni ako výbava vatové tyčinky do uší, nie každý hosť si berie z domu, do hotela ktorý je spojený s aquaparkom by som to do výbavy určite pridala.

2026-08-05 via Nuitee
K
Katerina family_with_children pl
10
2026-08-05 via Nuitee
Ľubomír solo_traveller sk
8
Cons:

Čas strávený v cene pobytu v bazénoch 1 hod....

2026-08-05 via Nuitee
M
Magdalena solo_traveller pl
10
2026-08-05 via Nuitee
D
David James family_with_children sk
10
2026-08-05 via Nuitee
M
Martin family_with_children sk
10
2026-08-05 via Nuitee
A
Aareen solo_traveller pl
8
2026-08-04 via Nuitee
D
Dmitry family_with_children il
10
2026-08-04 via Nuitee
D
Dariusz couple pl
10
2026-08-04 via Nuitee