Al Bandar Rotana – Dubai Creek

Hotels
•
Rotana
9.6 (4398 reviews)
Baniyas Road, Deira, Dubai , Dubai , AE
971-4-7042222

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Facilities

Full-service spa
Fitness facilities
Health or beauty spa nearby
Proposal/romance packages available
Free beach shuttle
Comprehensive recycling policy
Health club
Guest education on local ecosystems and culture
Farming classes
Free WiFi
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good view from pool
Cons:
Cleanliness issues
Breakfast quality lacking
Maintenance problems

Categories

Cleanliness
8.99
Multiple reviews indicated cleanliness issues, especially with recurring problems in room cleaning.
Service
9.99
Several reviews praised the helpfulness and friendliness of the staff, despite other hotel shortcomings.
Location
10
Location mentioned as decent but noted being far from main attractions.
Room Quality
9.95
Rooms described as spacious but there were reports of issues with functionality and maintenance.
Amenities
9.98
The pool and restaurants received positive comments, though some amenities were not up to 5-star standards.
Value for Money
8.94
Given the issues faced, value for money was questioned in some reviews.
Food and Beverage
8.99
Breakfast described as disappointing in one review, counterbalanced by other positive dining experiences.
Overall Experience
9.99
Overall sentiment generally positive, with some major issues noted affecting the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 17:53

Property Description

Luxurious Spa and Recreational Amenities
Indulge in massages at the spa and enjoy the health club, outdoor pool, and complimentary internet access.

Delicious Dining and All-Inclusive Rates
Dine at Salt & Pepper Restaurant, with options for 24-hour room service and poolside bar. All-inclusive rates cover onsite dining and beverages.

Convenient Facilities and Services
Business center, conference space, airport shuttle, and valet parking. Feel at home in stylish guestrooms with premium bedding and entertainment options.

To book your stay at Al Bandar Rotana – Dubai Creek and experience luxury and convenience in Deira, click now!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not permitted at this property.
  • A car is required for transportation to and from this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Events/parties not allowed

  • Guest type

    Essential workers only - NO

  • Food & Beverage

    No alcohol allowed onsite

See all policies

Location

Guest Reviews

9.6
Based on 4398 reviews
Cleanliness: 8.99
Service: 9.99
Location: 10
Room Quality: 9.95
Amenities: 9.98
Value for Money: 8.94
Food and Beverage: 8.99
Overall Experience: 9.99
F
Fawziah • family_with_children • sa
10
انصح بان تكون ا/ ماريا مسؤولة حجزك ان امكن
Pros:

كانت إقامتنا أكثر من رائعة، والسبب ا/ ماريا في الاستقبال.

كانت راقية جدًا في أسلوبها، بشوشة، ومتعاونة بشكل يفوق التوقعات. قامت بترقية غرفتنا من غرفة عادية إلى
غرفة بإطلالة جميلة، كما حرصت على أن تكون غرفتي وغرفة أختي متجاورتين نظرًا لوجود الأطفال معنا، وهذا كان محل تقدير كبير.

ولم يقتصر اهتمامها على ذلك، بل قامت بإرسال ضيافة ترحيبيةوحرصت بنفسها على أن تكون الغرفة نظيفة، وباردة عن
د وصولنا، وتتمتع بإطلالة جميلة
بصراحة، تعاملها واهتمامها بالتفاصيل كانا السبب الرئيسي في قراري بإلغاء حجزي في فندق آخر وتمديد إقامتي لديهم، وهذا أكبر دليل على جودة الخدمة التي قدمتها لنا.

كما تم إرسال طبق فواكه إلى غرفتي، . الخدمة بشكل عام سريعة، والنظافة ممتازة، والفندق أنيق وهادئ، ومواقف السيارات مريحة

وأحب أيضًا أن موظفة ستاربكس في كافيه فانيليا، فقد كانت بشوشة ولطيفة في التعامل، وبذلت جهدها لتلبية طلباتنا وخدمتنا بكل رحابة صد

2026-07-24 • via Nuitee
F
Fawziah • family_with_children • sa
10
Recommend to make your book by ms.Maria
Pros:

⭐⭐⭐⭐⭐

I had an exceptional stay, and a big part of that was thanks to Anisa Maria at the reception.

She was incredibly polite, professional, and welcoming. She kindly upgraded our room from a standard room to a beautiful room with a view, and she also made sure that my sister’s room and mine were close to each other since we were traveling with children. She even arranged a welcome treat to be delivered to our room.

Anisa made sure our room was clean, cool, and had a wonderful view—and it truly exceeded our expectations. Her outstanding service and genuine care were the main reasons I decided to extend my stay at this hotel and cancel my reservation at another hotel.

We also received a complimentary fruit platter in our room, which was a thoughtful and appreciated gesture. The service throughout the hotel was fast and efficient, the parking was convenient, the cleanliness was outstanding, and the hotel itself is elegant and well-maintained.

The only minor point is that valet parking is not available after around 12:00 AM.

I would also like to thank the Starbucks barista at Vanilla Café, who was very friendly, cheerful, and did her best to accommodate our requests.

I highly recommend this hotel to everyone. If you have the opportunity to have Anisa Maria assist with your reservation or check-in, you are truly in the best hands. She made our stay unforgettable.

2026-07-24 • via Nuitee
O
Omair • couple • ae
10
2026-07-23 • via Nuitee
R
Raghda • couple • ae
10
2026-07-23 • via Nuitee
A
Abdirizak Jamal • couple • ie
10
2026-07-22 • via Nuitee
B
Br • solo_traveller • ae
10
2026-07-22 • via Nuitee
S
Sphumelele • solo_traveller • za
10
2026-07-22 • via Nuitee
A
AlZaabi • solo_traveller • ae
10
2026-07-21 • via Nuitee
A
AlZaabi • family_with_children • ae
10
2026-07-21 • via Nuitee
A
Aala Alsohaili • solo_traveller • se
10
Message from happiest costumer at the hotel and for all help we got under our stay
Pros:

First of all I would thanks mr. Auday Hajri, the manager , he is best friendly and happiest and all respect for him, because of him all the stuff is very kind and good,
And for the reception is very nice and they exceed my thought about the hotel. I have been staying almost one month and it’s very excellent Hotell and I will prefer to all my friends who are coming from outside because it’s like seven star not five star hotel.

Cons:

Absolutely nothing everything is excellent

2026-07-21 • via Nuitee
I
Ibrohimzoda • couple • ae
10
2026-07-20 • via Nuitee
A
Ali • couple • ae
10
2026-07-20 • via Nuitee
P
Paweł • couple • pl
10
2026-07-19 • via Nuitee
علي • couple • ae
9
شكرا
Pros:

مكان جميل ومريح

Cons:

لا يوجد فى دورة المياة نعال للحمام وأكياس للزباله

2026-07-19 • via Nuitee
B
Bibi Naila Neehar • couple • ae
1
Cons:

Congested sink

2026-07-19 • via Nuitee
H
Hamad • family_with_children • ae
10
2026-07-19 • via Nuitee
S
Sultan • solo_traveller • om
2
2026-07-19 • via Nuitee
B
Bibi Naila Neehar • couple • ae
1
Cons:

Congested sink

2026-07-19 • via Nuitee
A
Amer • extended_group • ae
8
2026-07-19 • via Nuitee
N
Nada • solo_traveller • ae
10
Pros:

everything was perfect, and thank you Najma for being so helpful

2026-07-18 • via Nuitee