Al Bandar Rotana – Dubai Creek

Hotels
•
Rotana Hotels & Resorts
8.9 (4590 reviews)
Baniyas Road , Dubai , AE

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent locations and scenic views
Comfortable, elegant rooms
Friendly, professional and honest staff (room upgrades, lost card returned)
High-quality breakfast and dining options
Good hotel facilities
Cons:
Notable cleanliness lapse (stained carpet reported)
Failure/poor handling of an advertised 20% food & drink discount
No airport shuttle service
Minor in-room maintenance issues (bathroom door lock, audio key)

Categories

Cleanliness
7.5
Mixed signals: some reviewers praised impeccable cleanliness, but at least one guest reported large, long-standing carpet stains and unacceptable lapses — rating lowered to reflect those concerns.
Service
9.9
Generally excellent service noted (friendly, professional staff, room upgrade, honesty in returning a lost credit card); one report of poor handling of a billed discount slightly tempers the score but overall service is a strong positive.
Location
9.9
Multiple reviews highlight excellent locations and beautiful views (canal/Bosporus/Dubai) making location a clear strength.
Room Quality
9.7
Rooms described as elegant, comfortable and scenic; minor maintenance issues (bathroom door lock, audio key) were noted but do not outweigh generally very positive room comments.
Amenities
8.2
Breakfast and hotel facilities were praised, but the absence of an airport shuttle and some minor maintenance needs reduce the score slightly.
Value for Money
7
Value was impacted by a documented failure to honor an advertised 20% F&B discount and uncomfortable handling by staff, leading to a notable reduction in perceived value.
Food and Beverage
9.5
Food and breakfast received high praise (delicious breakfast, memorable dinner with views). One issue arose around applying an included discount, but overall F&B sentiment is very positive.
Overall Experience
9.5
Overall experiences skew very positive (several 10/10-style reviews, memorable stays, trustworthiness), tempered slightly by isolated issues with cleanliness and discount handling.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:44

Property Description

Experience unparalleled luxury at Al Bandar Rotana, where modern elegance meets waterfront tranquility.

Stunning Accommodations
Our 190 stylish rooms and suites boast breathtaking views of Dubai Creek and the city skyline, equipped with cutting-edge amenities to ensure your comfort. From spacious rooms to spacious Club Rotana options, you'll find the perfect retreat for both solo travelers and families.

Gastronomic Delights
Savor exquisite dining at our five unique venues, including the exclusive Morgan’s gastropub and the authentic Gusto Italian Restaurant. Each dining option presents a beautiful terrace for you to revel in the stunning views while enjoying culinary masterpieces.

Wellness & Business Facilities
Maintain your wellness routine at the Bodylines Fitness & Wellness Club, featuring a modern gym and rejuvenating spa services. For business needs, our six meeting rooms are equipped with the latest technology, ensuring successful events in a sophisticated setting.

Book your stay at Al Bandar Rotana today and indulge in the ultimate Dubai experience!

Important information:

Please note that the check-in time for the "Suite W/Private Pool" is from 15:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Location

Guest Reviews

8.9
Based on 4590 reviews
Cleanliness: 7.5
Service: 9.9
Location: 9.9
Room Quality: 9.7
Amenities: 8.2
Value for Money: 7
Food and Beverage: 9.5
Overall Experience: 9.5
الظنحاني • family_with_children • ae
10
Pros:

الافطار والمرافق.

Cons:

لايوجد شي .

2026-10-31 • via Nuitee
A
Ahmad • couple • ae
5
2026-10-30 • via Nuitee
A
Annalyn • couple • ae
10
2026-10-29 • via Nuitee
F
Fanna • couple • ae
9
2026-10-29 • via Nuitee
J
Jamil • couple • pk
10
Pros:

Al Bandar Rotana is an outstanding hotel in every respect, from its excellent location and beautiful views to its elegant, comfortable rooms. The overall experience was exceptional, and the hospitality truly made my stay memorable.

A special thanks to the front desk team for kindly upgrading my room to a partial canal-view room. It was a wonderful gesture that made the experience even better.

What impressed me most was the hotel’s honesty and professionalism. I accidentally left my credit card in the room, and the hotel promptly emailed me to inform me that they had found it and securely kept it in their Lost and Found department. This level of care, trustworthiness, and attention to guests’ belongings speaks volumes about the hotel’s service standards.

Beautiful rooms, a great location, stunning views, and genuinely professional staff — Al Bandar Rotana delivers excellence in every way. I would happily stay here again and highly recommend it to anyone visiting Dubai!

2026-10-29 • via Nuitee
D
Dina • couple • fr
5
comfortable room, but a disappointing overall experience due to poor cleanliness and unsatisfactory customer service.
Pros:

The room was comfortable and the facilities were satisfactory.

Cons:

I was disappointed by several aspects of my stay. First of all, the carpet in my room had large, clearly visible stains that looked as though they had been there for a long time. Cleanliness is a basic expectation for a hotel of this category.

I also encountered an issue with the 20% discount on food and drinks, which was clearly advertised as one of the benefits included in my reservation and was even mentioned in the name of the room I had booked.

When I placed my first room service order, despite explaining the situation and showing the staff member the details of my reservation, I kept receiving phone calls approximately every ten minutes asking me to pay. I had clearly explained that I wanted the bill charged to my room and that I would settle it at reception after my meal. The situation became particularly unpleasant when a member of the reception staff came directly to my room, preventing me from enjoying my meal in peace.

After checking the details, the reception staff eventually acknowledged that I was right and issued a new bill with the 20% discount applied. However, no apology was offered.

I find it unacceptable to have to insist on receiving a benefit that was clearly included in my booking, especially when I was made to feel uncomfortable over an error that was not mine. Between the lack of cleanliness and the poor handling of the situation by the staff, my overall experience unfortunately fell short of my expectations.

2026-10-28 • via Nuitee
D
Dina • couple • fr
5
2026-10-28 • via Nuitee
H
Hakan • couple • tr
10
2026-10-28 • via Nuitee
P
Petr • solo_traveller • cz
9
2026-10-28 • via Nuitee
A
Alasfour • family_with_children • kw
10
Pros:

An Exceptional Stay – A True 5-Star Experience
The Grand Tarabya is one of the finest hotels in Istanbul. Everything was exceptional, from the elegant and comfortable rooms to the impeccable cleanliness, delicious breakfast, and outstanding hospitality.
Dinner at R.E.A.D Bistro & Café overlooking the beautiful Bosphorus was a truly memorable experience, with excellent food, service, and breathtaking views.
The staff were extremely professional, friendly, and attentive. The hotel's beautiful location and peaceful atmosphere made our stay unforgettable.
A well-deserved 10/10! Highly recommended, and definitely my first choice for future visits to Istanbul.

Cons:

Nothing

2026-10-28 • via Nuitee
A
Ahmed • family_with_children • ae
8
2026-10-27 • via Nuitee
H
husam • extended_group • il
9
2026-10-27 • via Nuitee
F
Fordjour • family_with_children • us
9
Pros:

Everything was awesome 👌🏿.

Cons:

No shuttle service to airport.

2026-10-27 • via Nuitee
A
alraeesi • solo_traveller • ae
3
2026-10-25 • via Nuitee
H
Hamad • family_with_children • ae
9
إقامة ممتازة
Pros:

بشكل عام ممتاز

Cons:

عطل بسيط في قفل باب دورة المياة ومفتاح سماعة الصوت في الغرفة كلها تحتاج لصيانة بسيطة

2026-10-24 • via Nuitee
H
Hasan • couple • ae
9
2026-10-24 • via Nuitee
B
Bsis • couple • ly
7
2026-10-24 • via Nuitee
N
Naser • couple • kw
8
NA
Pros:

The rooms and hotel decoration in general

Cons:

The breakfast was delicious. However, the stuff working there was not up to standard. We have scheduled a floating breakfast at 10 AM, they did not realize until i asked about it. The breakfast arrived at 11 AM which is so disrespectful of my time and engagement.

2026-10-23 • via Nuitee
O
Omar • couple • sa
10
Perfect place
Pros:

Perfect place

Cons:

Nothing

2026-10-23 • via Nuitee
D
Dorcas nina • couple • ci
8
2026-10-22 • via Nuitee