Novotel Muscat Airport

Hotels
•
Novotel
9 (5073 reviews)
Al Maardih Street , Mu‘askar al Murtafi‘ah , OM
+968 24 511800

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Good location
Cons:
Cleanliness issues
Noise from rooms
High pricing

Categories

Cleanliness
7.71
Several guests reported dirty bathrooms and unsatisfactory room cleaning.
Service
9.68
Many reviews highlighted friendly and helpful staff; however, some instances of poor reception service were noted.
Location
9.72
Convenient proximity to the airport, although some guests noted it was distant from major attractions.
Room Quality
8.17
Inconsistent reports on room quality: Some mentioned noise issues and unpleasant odors.
Amenities
8.7
Amenities like breakfast and parking received positive mentions, though some minor issues were reported.
Value for Money
8.66
Mixed feedback on pricing relative to quality, with some guests feeling it was excessive.
Food and Beverage
9.71
The breakfast and restaurant service were praised for variety and quality.
Overall Experience
9.68
Overall a good experience for many guests, but with a few specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:52

Property Description

Centrally Located Luxury Hotel

Comfortable Rooms and Suites
All 215 rooms and suites at Novotel Muscat Airport are designed to maximize guest comfort, offering a range of options from Classic Rooms to versatile suites. Club Rotana rooms provide additional benefits like personalized services and executive lounge access.

Diverse Dining Options
Guests can indulge in a culinary journey at the hotel's 3 food & beverage venues, catering to various tastes and occasions with a wide range of cuisine options.

Fitness and Wellness Facilities
Unwind and rejuvenate at Inbalance Fitness & Wellness Club, equipped with a modern gym, swimming pool, and steam rooms, ensuring guests leave feeling refreshed and revitalized.

Experience luxury and convenience at Novotel Muscat Airport - Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCT

Location

Guest Reviews

9
Based on 5073 reviews
Cleanliness: 7.71
Service: 9.68
Location: 9.72
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 9.71
Overall Experience: 9.68
A
Ahmed Sami • solo_traveller • se
8
Pros:

Arrived 23:00 and the room was not ready, otherwise everything was fine

2026-09-19 • via Nuitee
Y
Yoseba • solo_traveller • ae
7
Convenient
Pros:

In every city I travel for work I used Novotel. The place is convenient, the service is good and staff is helpful professional.

Cons:

My room internet did not work at all during my stay at the hotel. I need it as I was visiting for work, so having a lack of this service was a really set back.

2026-09-17 • via Nuitee
A
Abdellatif • couple • ae
10
2026-09-16 • via Nuitee
علي ناصر • solo_traveller • ae
10
Pros:

كل شي ممتاز

Cons:

الحجز كان غير واضح انا حجزت غرفه مع حوض بانيم في الحمام وبعد ما ذهب للفنق قالو لي حجزك بدون بانيوم اطريت ادفع مبلغ اضافي

2026-09-16 • via Nuitee
Y
YAKOUBI • couple • fr
10
Très agréable . bon restaurant à l’hôtel
Pros:

L’emplacement proche de l’aéroport. Le confort des chambres surtout la literie. La décoration. L’accueil à la réception . Très bon petit déjeuner

Cons:

Rien

2026-09-16 • via Nuitee
A
al.buriki • family_with_children • om
10
Pros:

مكان مريح وهادي الاكل لذيذ خاصه الغدىً

2026-09-15 • via Nuitee
R
Rahil • solo_traveller • om
10
Pros:

نظيف و مريح

2026-09-11 • via Nuitee
K
khalid • couple • om
1
Pros:

المكيف حارررر والغرفه مو شبه نظيفهه !!!

2026-09-11 • via Nuitee
A
Alex • solo_traveller • gb
10
2026-09-10 • via Nuitee
R
Reeman • couple • us
10
2026-09-10 • via Nuitee
S
Shahrzad • solo_traveller • au
10
Pros:

I would like to genuinely express my deepest appreciation to all the hotel staff for everything they did for my mother during the emergency she experienced during her stay.

They went above and beyond to support her and to keep in close contact with us throughout the situation. It was an incredibly stressful and worrying time for our family, especially as our mother was travelling alone through Muscat.

I cannot fully express how much their kindness, care, and support meant to us during such a difficult time.

At the end of the day, the true value of a stay goes far beyond the facilities — it is the people who run the hotel and the care they show to their guests that truly makes a difference.

Thank you so much to the entire team for your compassion, support, and genuine care. We will always be grateful.

2026-09-07 • via Nuitee
H
Haneen • couple • kw
10
2026-09-07 • via Nuitee
A
Amir Abbas • solo_traveller • ae
7
2026-09-05 • via Nuitee
K
Khalid • couple • om
9
تكرار الاقامه مستقبلا
Pros:

الموقع وتنوع الفطور

Cons:

لاشي

2026-09-04 • via Nuitee
B
Bader • family_with_children • kw
5
2026-09-04 • via Nuitee
S
Said • family_with_children • om
2
لم تعجبني إطلاقا
Pros:

نظافة الغرف

Cons:

لا يوجد احد لحمل الحقائب والامتعة
لا يوجد اشخاص ل ستقبال الضيوف وارشادهم
ازعاج -لا يوجد عزل ف الغرف- اثناء فترة اقامتي لم انم طوال اليل

2026-09-03 • via Nuitee
B
barbara • couple • om
9
Pros:

The sweetest front office staff 😊
Coming regularly, hotel is conveniently located near airport for onward travel, rooms are clean and spacious.

2026-09-02 • via Nuitee
A
Aleksandrs • solo_traveller • lv
10
2026-09-01 • via Nuitee
H
Haitham • couple • om
8
رائعة
Pros:

الموقع

Cons:

لا شئ

2026-08-31 • via Nuitee
H
Haitham • couple • om
7
اجمالاً الفندق جيد
Pros:

الموقع رائع

Cons:

الفوط قديمه وبها رائحة.
عدم وجود المشط وفرشاة الأسنان وباقي ملحقات الحمام.

2026-08-31 • via Nuitee