Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice amenities
Cons:
Cleanliness issues
Overpriced food
Room maintenance needed

Categories

Cleanliness
8.04
Several reviews mention cleanliness issues, including hairs in the sheets and poorly maintained areas.
Service
9.51
General positive sentiment about staff friendliness and service quality, though there are mentions of some staff being less friendly.
Location
9.55
Multiple reviews highlight the excellent location of the hotel, particularly its proximity to the beach.
Room Quality
8
Some complaints about the condition of rooms, including old hot tubs and poor mattress conditions.
Amenities
8.53
Positive remarks about amenities like pools and restaurants, but some notes on maintenance issues.
Value for Money
7.99
Feedback indicates that some guests feel the rooms are overpriced for the quality received.
Food and Beverage
8.04
Mixed reviews about the food quality and restaurant pricing, with a few complaints about variety.
Overall Experience
9.11
The average rating reflects a generally positive experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:25

Property Description

Luxurious Restobar Experience
Hotel MAE offers self-catering apartments in Maitencillo with a restobar to unwind in style. Enjoy the convenience of free WiFi access and included breakfast during your stay.

Convenience and Comfort
Each apartment is equipped with a cozy seating area, cable TV, and a private bathroom. The 24-hour front desk, garden, and terrace cater to all guest needs, while free parking adds to the convenience.

Ideal Location for Exploration
Located just 19.6 km from Zapallar and 50 km from Viña del Mar, Hotel MAE provides the perfect base for exploring the surrounding areas. Book now to experience the perfect blend of comfort and adventure.

Important information:

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8.6
Based on 2025 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.55
Room Quality: 8
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 8.04
Overall Experience: 9.11
C
Carlos couple cl
8
Buen fin de semana
Pros:

Las instalaciones,la ubicación

Cons:

El personal de recepción poco cordial,no repusieron toalla para la piscina.
El plato de entraña del restaurant malo,carne muy dura

2026-06-19 via Nuitee
C
Calderon Palacios solo_traveller cl
10
Quiero volver
Pros:

Habitación y ubicación

Cons:

Quedarme poco tiempo

2026-06-18 via Nuitee
A
Allent couple cl
8
2026-06-17 via Nuitee
G
Gustavo solo_traveller cl
6
Pros:

Instalaciones .

Cons:

Gritos de maestros sabado 9 am afuera de la ventana. Desayuno debiera ser hasta más tarde. Uno va a descansar y dormir ...

2026-06-14 via Nuitee
C
Claudia solo_traveller cl
10
2026-06-14 via Nuitee
M
Mauricio solo_traveller cl
10
Maravilloso
Pros:

La ubicación del hotel, sus instalaciones, tiene todo lo necesario para una estadía cómoda, reponedora y acogedora. El personal un 10 y la comida excelente.

2026-06-12 via Nuitee
P
Paola couple cl
9
2026-06-12 via Nuitee
C
Claudia solo_traveller cl
10
Pros:

Las vistas desde mi habitación

Cons:

Me gustó todo

2026-06-10 via Nuitee
A
Alberto solo_traveller cl
9
2026-06-08 via Nuitee
F
fuentes solo_traveller cl
9
Pros:

El desayuno excelente las habitaciones muy cómodas , y la piscina temperada

Cons:

Todo bien

2026-06-06 via Nuitee
C
Catalina couple cl
8
2026-06-03 via Nuitee
E
ELIZABET couple cl
10
Muy lindo y romántico
Pros:

Que está en buen precio en invierno !!
La vista hermosa la atención del personal muy buena
Quiero volver siempre !!!

Cons:

Quizas el olor a desagüe en los estacionamientos
Y los estacionamientos un poco incómodos en la superficie de acceso

2026-06-02 via Nuitee
L
Ludwig couple cl
8
.
Pros:

.

Cons:

.

2026-06-01 via Nuitee
M
Mauricio couple cl
9
Agradable.
Pros:

Desayuno y restaurante excelentes; un muy buen lugar para relajarse y despejar la mente.

Cons:

El estacionamiento asignado era bastante apretado. Había reservado con camas separadas pero hubo una confusión logística y me dieron una de dos plazas. Tuve que esperar hasta el otro día para que me la separaran. De todas formas, se agradece la buena disposición para ayudar.

2026-06-01 via Nuitee
F
FRANCISCO family_with_children cl
10
NECESARIO SIEMPRE PARA RELAJARSE
Pros:

Desayuno continental, exquisitos los jugos naturales.

Cons:

Nada, esta vez todo perfecto.

2026-06-01 via Nuitee
S
Sebastien solo_traveller cl
8
Pros:

Fabulous location, very good restaurant, very nice staff

Cons:

Duplex room with quite outdated furniture, main building seemed renovated though.

2026-05-30 via Nuitee
P
Peter couple cl
7
Bien pero…
Pros:

Buen desayuno, buena ubicación.

Cons:

El hotel está dejado en su mantencion. Es muy nuevo para verse tan viejo. El restorán en la tarde noche es muy apagado. Le falta una actualización importante en cuanto a diseño interior y renovación de la carta se refiere.

2026-05-28 via Nuitee
N
Natalia couple cl
10
2026-05-28 via Nuitee
E
Eliana couple cl
9
LINDA EXPERIENCIA EN HOTEL MAE
Pros:

Disfruté mucho mi estadía de dos noches en Hotel Mae. El desayuno estaba muy rico y era bastante completo. La vista frente al mar es realmente preciosa y el ambiente del hotel ayuda muchísimo a descansar y desconectarse de la rutina. También destaco la amabilidad del personal, el restaurante dentro del hotel, Sin duda, es un lugar ideal para relajarse y disfrutar de unos días tranquilos.

Cons:

Considero que podrían mejorar las instalaciones de la piscina temperada, ya que la pintura se veía bastante desgastada y algunas zonas un poco oxidadas. Además, sería un gran plus que el Spa contara con toallas tipo bata para mayor comodidad de los huéspedes sobre todo en época de invierno que al salir de las tinajas o piscina se siente la baja temperatura.

2026-05-27 via Nuitee
G
gaston solo_traveller cl
9
Pros:

Ubicacion...

2026-05-25 via Nuitee