Oaks Brisbane River City Suites

Hotels
•
Oaks Hotels & Resorts
8 (2456 reviews)
79 Albert Street , Brisbane , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Views
Clean rooms
Comfortable beds
Cons:
Cleanliness issues
Long check-in times
Poor service
Parking difficulties

Categories

Cleanliness
6.39
Multiple mentions of dirtiness and poor upkeep.
Service
7.86
Staff were reported as scattered and unorganised.
Location
9.4
Location praised consistently for accessibility and nearby amenities.
Room Quality
7.35
Rooms reported as clean but with outdated features and issues.
Amenities
7.88
Mixed comments, with some positive aspects but cleanliness issues.
Value for Money
8.34
Price point considered reasonable for the location.
Food and Beverage
8.39
No specific mentions, standard quality for this hotel tier.
Overall Experience
8.36
General sentiment was positive despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:50

Property Description

Modern 4-Star Apartments in Brisbane's CBD
Experience the luxurious comfort of iStay River City Brisbane, offering stylish 4-star apartments in the heart of Brisbane's CBD. Each apartment boasts a fully-equipped kitchen and a spacious balcony to soak in the stunning city views.

Leisure Facilities for Relaxation and Fitness
Unwind in our fitness centre with a rejuvenating spa pool or host a delightful barbecue evening on the outdoor terrace. Our leisure facilities are designed to ensure a perfect blend of relaxation and recreation during your stay.

Convenient Location for Exploring Brisbane
With Queen Street Mall just a short walk away and major attractions like Roma Street Transit Centre and South Bank within easy reach, iStay River City Brisbane provides the perfect base for exploring the vibrant city. Book now for an unforgettable stay!

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

Please note that guests are required to present a valid credit card upon check in. Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

Please note that car parking is limited and must be booked in advance, charges apply. If you are arriving by car, please contact the hotel for more information, using the contact details found on the booking confirmation. Please note that this property cannot accommodate vehicles over 6.9 feet high, due to the height restrictions of the car park.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 39 per day.

Location

Guest Reviews

8
Based on 2456 reviews
Cleanliness: 6.39
Service: 7.86
Location: 9.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 8.39
Overall Experience: 8.36
S
Schulze • solo_traveller • au
1
Cons:

There was a very major construction being undertaken with works in the street immediately outside the room with concrete cutting and heavy machinery. I checked out at 10pm as the night manager said it may well go on all night.

2026-05-30 • via Nuitee
W
WayneCoyne • solo_traveller • au
10
2026-05-28 • via Nuitee
F
Florabel • couple • ae
8
2026-05-27 • via Nuitee
K
Keke • couple • au
8
2026-05-26 • via Nuitee
A
Andrew • solo_traveller • au
8
2026-05-26 • via Nuitee
T
Tom • family_with_children • au
8
Pros:

Location was good beds were comfortable decent amount of space for our family

Cons:

The room was quite old and outdated was expecting it to be abit more modern for how much we paid

2026-05-25 • via Nuitee
B
Benjamin • couple • au
10
2026-05-25 • via Nuitee
N
Nyah • extended_group • au
8
2026-05-25 • via Nuitee
A
Ace • couple • au
8
2026-05-25 • via Nuitee
J
Jocelyn • couple • au
8
NA
Pros:

Location and staff was friendly

Cons:

Kitchen floor was dirty and bathroom walls

2026-05-24 • via Nuitee
R
Rachael • solo_traveller • au
4
Pros:

View, location

Cons:

First room the shower holder was broken and sprayed water everywhere. So changed rooms and upgrade was much better room but the whole apartment smelt. Perhaps the carpet but had to leave balcony doors open to help the smell and closed bedroom door so it wasn't so bad in there

2026-05-24 • via Nuitee
M
Melinda • solo_traveller • au
9
Pros:

Great sized room with all the facilities you need. Great central location to everything in the CBD.

2026-05-24 • via Nuitee
T
Te Tahi • couple • au
1
Pros:

Nothing the sheets where still dirty upon check in.

Cons:

The sheets where still dirty upon check in.

2026-05-24 • via Nuitee
M
Maria • solo_traveller • ie
8
Pros:

Location was good. Staff was friendly.

Cons:

Car park was difficult to find. WiFi didn't work but was able to call IT services.

2026-05-24 • via Nuitee
D
David • extended_group • au
10
2026-05-24 • via Nuitee
K
Karen • couple • au
9
Comfortable and adequate
Pros:

Very easy access, a clean room, comfortable bed and awesome shower

Cons:

Need bigger mugs and maybe change the tv to a smart tv so visitors can login to streaming apps. Foxtel is really only good for the sports.

2026-05-24 • via Nuitee
M
Mike • couple • au
7
Apartment was in a great location and was functional. Very expensive for the accomodation but could have been influenced
Pros:

Location was fantastic

Cons:

Lifts were incredibly slow, weird smell in the corridors and no water pressure in the ensuite bathroom.

2026-05-23 • via Nuitee
H
Hunter • extended_group • au
7
2026-05-22 • via Nuitee
L
Leanne • couple • au
8
Pros:

Staff especially Stephen were exceptionally friendly! He explained everything perfectly and was a very interesting man!

Cons:

Ocean view 😳

2026-05-21 • via Nuitee
J
Julie • extended_group • au
10
2026-05-21 • via Nuitee