QT Queenstown

Hotels
•
QT
9.2 (1307 reviews)
38-54 Lake Esplanade , Queenstown , nz

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great staff
Stunning views
Comfortable rooms
Cons:
Housekeeping issues
Pool closed
Construction disruptions

Categories

Cleanliness
8.53
Some guests reported issues with housekeeping, indicating room wasn't made during stay.
Service
10
Staff went above and beyond to provide a special experience for guests.
Location
9.5
Great location, easily accessible to the city center.
Room Quality
8.54
Rooms are comfortable with some issues cited regarding soundproofing and view.
Amenities
8.49
Pool was closed and some other amenities were lacking as reported by guests.
Value for Money
9.52
Generally considered high for the overall experience provided, despite some grievances.
Food and Beverage
9.48
Room service was highlighted as excellent by multiple guests.
Overall Experience
9.53
Most guests expressed satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:38

Property Description

Luxurious Lakeside Resort
The stunning views of Lake Wakatipu and the Southern Alps create a picturesque backdrop for your stay at QT Queenstown. Enjoy luxury accommodation with a touch of QT's unique charm.

Bazaar Marketplace Dining Experience
Indulge your adventurous palate at our bustling Bazaar Marketplace, where talented chefs whip up dishes using fresh local produce right before your eyes. Immerse yourself in a sensory culinary journey like no other.

Reds Bar for Socializing
Unwind at Reds Bar, a vibrant hub where locals and guests mingle, sharing tales of the day over expertly crafted cocktails and boutique beers. Experience the perfect blend of relaxation and camaraderie.

To experience the perfect blend of luxury, culinary delights, and social connections, book your stay at QT Queenstown now.

Important information:

Please note that there is a 2% charge when you pay with a credit card. Please note that for guests booking 3 or more rooms, guests will need to sign the properties Terms of Stay. The property will be in touch after booking.

If you need to put your travel plans on hold, you can relax knowing you're covered with fully flexible cancelation. For more information about flexible COVID cancelation and health & safety, please contact the Hotel directly to discuss or read our Terms of Use.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for NZD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 35 per day.

Location

Guest Reviews

9.2
Based on 1307 reviews
Cleanliness: 8.53
Service: 10
Location: 9.5
Room Quality: 8.54
Amenities: 8.49
Value for Money: 9.52
Food and Beverage: 9.48
Overall Experience: 9.53
J
Jessie • couple • au
10
2026-05-22 • via Nuitee
M
Melissa • couple • us
9
Great place, be prepared to not have parking available
Pros:

The rooms were terrific and loved the whole feel of the hotel. I really enjoyed the daily juice, pastry, wine and cheese. It added a very nice touch.

Cons:

The parking is problematic. It states they have parking but they were always full. The answer to staff was just go find something on the street... It took 45 minutes and we almost got stuck in a ditch. My husband who travels all the time and never gets angry was very frustrated. Also, there was construction happening and it began very early in the morning. Unfortunately our room was very close to the work.

2026-05-21 • via Nuitee
P
Patricia • solo_traveller • au
10
2026-05-21 • via Nuitee
S
Sarah • couple • nz
7
Pros:

Cute little perks at night, face masks and sleep tea! As well as morning juice and nibbles at reception were a really nice touch. Rooms are stunning (ours was very small).

Cons:

There is currently construction (which they don’t tell you)! We got woken up before 7am with drilling then again just after 7 so just be aware if you don’t want disruption from noice or scaffolding as part of your view!

2026-05-21 • via Nuitee
D
Dee • solo_traveller • au
10
2026-05-21 • via Nuitee
G
Gareth • couple • nz
10
A great stay, was the perfect holiday
Pros:

Amazing view, best hotel I’ve stayed in

Cons:

When I had to leave :(

2026-05-21 • via Nuitee
N
Nadia • family_with_children • au
10
The most amazing hotel with so many thoughtful touches and perks along the way
Pros:

So many special touches, helpful staff, amazing location, super stylish rooms

Cons:

Everything was perfect

2026-05-19 • via Nuitee
A
Alex • solo_traveller • au
9
Definitely will return, great location and comfortable with extra touches.
Pros:

Loved the decor and style, doesn’t feel like a standard hotel. Loved the complimentary wine/cheese and baked pastries in the mornings.
Staff were super friendly!

Cons:

Our room didn’t get cleaned on the first day (even after asking for it to when we went back out for dinner) and I was charged an extra charge when checking out, but they apologised for the cleaning and refunded me straight away for the charge - happy with their service.

2026-05-18 • via Nuitee
T
tan14 • couple • au
10
Absolutely perfect, we will be back!
Pros:

Room had a amazing view, it was a good size, bed was comfortable and it even had a doona insert that was in it's cover, not just folded between the sheets! Bathroom and shower are one of the best we have stayed in, it was roomy and had lots of places to store your belongings. It was a really great location, nice and quiet for a good night sleep yet close enough to walk to the QT wharf. That is all a 10 in itself!....but wait there is more. All the little extra's, the surprises that made our stay absolutely awesome. In the lobby, they have complimentary FRESH brekky juice and pastries in the morning, cheese, crackers and wine in the afternoon and whiskey and chocolate after dinner. Room service delivers something extra and complimentary every night, from sweet treats, to fresh milk and melty chocolates to lavender sprays for your pillows. It was genuinely a wonderful stay and we will certainly only ever be staying here for our future stays in Queenstown.

Cons:

Couldn't get any better!

2026-05-17 • via Nuitee
C
Cassady • couple • nz
8
2026-05-17 • via Nuitee
K
Kirsty • couple • nz
8
Pros:

Breakfast was exceptional

Cons:

Construction noise

2026-05-17 • via Nuitee
V
Viorica • couple • au
10
2026-05-16 • via Nuitee
A
Alexandria • couple • nz
9
Pros:

Incredible breakfast

2026-05-15 • via Nuitee
A
Alexey • couple • ru
10
2026-05-14 • via Nuitee
A
Ali • couple • gb
10
2026-05-14 • via Nuitee
Y
yanjun • family_with_children • cn
9
The hotel's location is perfect and the lake view room was absolutely stunning.
Pros:

I had a wonderful stay in beautiful Queenstown, and the service was excellent - the daily turndown service and the complimentary birthday champagne were lovely touches. However, I was slightly disappointed that there wasn't a small birthday cake as I had expected. Additionally, the ongoing renovations made getting in and out of the hotel a bit inconvenient. Overall, a very happy stay despite the minor construction hurdles!

一定要选湖景房，绝了~ 夜床服务很不错 酒店不同时段在前台还会提供果汁 小食 晚上还会有酒。

Cons:

My only minor complaint is that decorative pillows I left on the floor were placed back on the bed, which felt a bit unhygienic.

2026-05-13 • via Nuitee
Y
Yan Xuan • couple • sg
9
2026-05-13 • via Nuitee
E
Emily • couple • us
8
2026-05-13 • via Nuitee
S
Susanne • couple • nz
10
2026-05-12 • via Nuitee
J
Joe • extended_group • au
6
Lots of potential, still working on achieving it.
Pros:

The rooms were large and the turndown service was appreciated.

Cons:

No prior notice of construction. Some staff were quite unhelpful and a little dismissive. Blocked views and a 4am fire evacuation.

2026-05-12 • via Nuitee