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Facilities
Property facilities
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Restaurant
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Terrace
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Family rooms
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Luggage storage
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Safety deposit box
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Tour desk
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Soundproof rooms
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Ironing service
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Massage services
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Kid meals
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Public Bath
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Security alarm
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Pub crawls
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Happy hour
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Cooking class
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Japanese garden
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Charcoal grill
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Garden Oasis
Exquisite Amenities: Tocuyeros Boutique Hotel in Cusco offers a restaurant, 24-hour front desk, and free WiFi. Enjoy the convenience of concierge service, tour desk, and currency exchange during your stay.
Elegant Rooms: Relax in rooms equipped with a flat-screen TV, satellite channels, and a private bathroom with complimentary toiletries.
Scenic Terrace: Unwind on the terrace and soak in the stunning views of the garden.
Experience the charm of Tocuyeros Boutique Hotel in the heart of Cusco.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 12 years old stay for US$30 per person per night when using an existing bed.
Children from 13 years old to 17 years old stay for US$50 per person per night when using an existing bed.
People no matter the age stay for US$70 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
This place absolutely destroyed me and my uncles expectations of any place we had stayed in and were still planning to stay while vacationing Peru. We knew it was more than the best spot when we could not help but compare other hotels to this one. The awesome entrance walking into what felt like a hidden grotto was so awesome! The beds were the softest, most comfortable beds we had slept in on our entire trip. We had an actual fan in the room to help disperse the air! The rain shower was sooo incredible. The staff were so nice and accommodating. We were rushed most of this trip and the staff helped us get laundry done that same day when that was all the time we could afford and they had it so nicely folded and ready to go. They even had delicious packed lunches for us as we had to get up extremely early the mornings we stayed to meet with our tour guides. So nice. They provided delicious, crisp water in beautiful glass water bottles. Wish I had room to pack one to take home with me! Having actual toilet paper and plenty of it was a godsend. A heated towel rack!?!? A touchless electric bathroom trash can!?!? When I found out the rooms had these I looked at my uncle and said, "DO YOU SEE THIS!? THIS PLACE IS SO COOL!" Just incredible little added bonuses. I will never forget this place, how well we slept, the accommodations, the staff and service. Tocuyeros, we will never forget you. If I have the pleasure of staying with at your incredible hotel again, I would do so in a heartbeat.
The only thing I could even say would have been a little better was that the restaraunt was out of some items including all the sushi dishes which I would have loved to try! May have been totally circumstantial at the time too and it did not take away from our enjoyment of your hotel in any way. I also wish we could have had your complimentary breakfast, but as we had to leave early the two mornings we stayed here, we just unfortunately did not have the time to do so. When I come back, I will be excited to try your full breakfast!
I am here right as I am writing this review and wanted to say how much I love the service of the staff who works here! Everyone is so friendly and helpful! Victor at the front desk came and grabbed my suitcase to my room and explained everything and said if I needed anything to call 0 from hotel phone! My suite was beautiful and it’s so spacious and I love the bathroom with the rainfall shower head and hot tub! Just make sure not to drink the water from sink you can get sick so only drink bottle water! Our toilet didn’t flush and I told someone at front desk and within 5 mins someone came to fix it immediately! We had breakfast downstairs at the restaurant and had a nice view while we eat! I definitely recommend staying here when you come to Cusco!
Beautiful views and very nice and helpful staff.
The room was cold in the mornings.
The friendly, welcoming and extremely helpful staff, the excellent breakfast, location, comfortable bed and room.
NA
This hotel is a find! I wish we had stayed here for longer -- the San Blas location is charming and artsy and still easy to access the Cusco center from. The room was enormous, clean, and beautifully appointed. Check-in could not have gone more smoothly and the staff were helpful and kind (e.g., because I booked via their website vs. with an aggregator, we had a free taxi ride to the airport, which arrived exactly on time). Breakfast was tasty with amazing fruit, omelettes, breads, coffee etc. And the view was stunning. I just don't remember when I've had a more completely charming and smooth stay anywhere.
The room facilities were complete and the surroundings were beautiful. However, the price was a bit expensive for what we got.
The heater in our room was not working at all. I called the staff for help. The first staff member who came was very friendly and tried his best, but he couldn’t fix the problem. He then kindly offered to arrange a room change for us.
However, after he contacted another colleague, they managed to resolve the heating issue quite quickly. In the end, we didn’t need to move rooms.
The staff were genuinely helpful and willing to assist, but it was a bit frustrating that the problem wasn’t solved right away. If the first staff member had known how to fix it from the beginning, we wouldn’t have had to pack our things and prepare to change rooms.
High standard, clean accommodation with spectacular views. Staff were both friendly, attentive and good communicators. Would definitely stay again.
Nothing
From check in to checkout the experience was very pleasant. Very friendly and accommodating staff. Delicious breakfast! Lovely view of the city. Super close to shopping n plaza de armas. Highly recommend.
I have to say everything was perfect at Tocuyeros Boutique Hotel! The location is very convenient and quiet. The room was spacious for my family of 4. The courtyard was cute and the view from the roof top terrace was spectacular. We enjoyed hanging out and just being relaxed in the lounge with tea and the beautiful panoramic view of the city. Every staff was friendly and helpful. I felt like staying at 5 star hotel without paying that money. I would love to visit here again!
Incredible hospitality (the staff is wonderful), amazing breakfast, perfectly located, clean, quiet, and secure!
Friendly staff, beautiful views, spacious rooms, excellent breakfast!!
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