Herald Suites Polaris

Hotels
8.5 (1687 reviews)
45 Polaris St., Bel-Air , Manila , PH
+63 2 8816 7994

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great staff
Good location
Clean rooms
Cons:
Noisy air conditioning
Issues with key distribution

Categories

Cleanliness
8.08
Various reviews indicate a general sense of cleanliness, but specific complaints about issues like stains suggest room for improvement.
Service
9.05
Multiple reviews highlight the exceptional staff and prompt service.
Location
9.09
The hotel is well-located near amenities and attractions, with many positive mentions.
Room Quality
8.04
Positive mentions of room decor, but noise from air conditioning and issues like shared keys noted.
Amenities
8.57
The hotel offers good amenities like a restaurant and scenic installations, but some areas could enhance user experience.
Value for Money
8.53
Good value for the quality of services and location provided.
Food and Beverage
8.08
Breakfast is à la carte and reasonable but could have more options.
Overall Experience
8.55
Generally positive feedback, with slight drawbacks mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:33

Property Description

Convenient Location
Herald Suites Polaris is strategically situated in Manila, just a stone's throw away from popular shopping destinations like Power Plant Mall and Glorietta Mall.

Modern Amenities
Guests can enjoy a comfortable stay with air-conditioned rooms equipped with essential amenities such as a coffee machine, fridge, and flat-screen TV. The hotel also offers free WiFi, ensuring guests stay connected throughout their visit.

Dining and Business Facilities
Indulge in American cuisine at the on-site restaurant or grab a drink at the bar. For those needing to catch up on work, the hotel provides a business area.

Experience convenience and comfort at Herald Suites Polaris - book your stay now for a memorable Manila getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 1687 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.55
E
Eric Cees • solo_traveller • de
10
2026-09-10 • via Nuitee
D
Diana • couple • cl
6
2026-09-09 • via Nuitee
R
Ruby • couple • us
9
Cons:

Bath tub is clogged up but i called maintenance & was able to fix it

2026-09-06 • via Nuitee
P
Peter • solo_traveller • ph
10
Charming boutique hotel
Pros:

Charming art deco boutique hotel, breakfast was great, car parking available which is always a bonus in Makati

2026-09-05 • via Nuitee
W
WATAMIZU • solo_traveller • jp
9
2026-09-03 • via Nuitee
B
Bernie • solo_traveller • us
9
2026-09-01 • via Nuitee
A
Aakash • solo_traveller • in
9
2026-08-28 • via Nuitee
C
Craig • couple • au
8
2026-08-27 • via Nuitee
J
Jarrett • solo_traveller • us
7
2026-08-25 • via Nuitee
E
Erik • couple • de
8
2026-08-24 • via Nuitee
M
Mika • couple • fi
10
2026-08-21 • via Nuitee
A
Aakash • solo_traveller • in
10
Pros:

staff
street

2026-08-21 • via Nuitee
N
Niki • solo_traveller • dk
4
2026-08-03 • via Nuitee
A
Abdulaziz • couple • sa
10
تجربة راقية بطابع كلاسيكي
Pros:

أحببت الطابع الكلاسيكي لفندق Herald Suites Polaris، فهو يحتفظ بأناقته ولمساته الفاخرة رغم مرور السنوات. الديكورات جميلة، والتفاصيل أنيقة، كما أن الرائحة المميزة في أرجاء الفندق تضفي شعورًا بالراحة والهدوء.

الموظفون محترفون، ودودون، ومدربون على أعلى مستوى في التعامل مع النزلاء، وهو ما ينعكس على جودة الخدمة منذ لحظة الوصول. كذلك فإن أفراد الأمن يتميزون باليقظة والاحترام، مما يمنحك شعورًا دائمًا بالأمان.

فندق يجمع بين الأصالة، والراحة، وحسن الضيافة، وأراه خيارًا رائعًا لمن يقدّر الفنادق الكلاسيكية ذات الطابع المميز.

2026-08-03 • via Nuitee
B
Bernardo • solo_traveller • ph
10
2026-08-02 • via Nuitee
A
Abdulaziz • couple • sa
10
Classic Elegance and Outstanding Hospitality
Pros:

Herald Suites Polaris is a classic hotel with elegant interiors, beautiful details, and a pleasant signature scent that creates a warm and relaxing atmosphere. The staff are highly professional, courteous, and genuinely welcoming, reflecting excellent hospitality. The attentive security team adds an extra sense of comfort and safety. The rooms are clean, comfortable, and offer great value, while the location is convenient and close to restaurants, cafés, and essential services. A wonderful choice for travelers who appreciate classic style and exceptional service.

2026-08-02 • via Nuitee
J
Jasern • couple • au
7
2026-07-25 • via Nuitee
M
Mark • solo_traveller • au
8
2026-07-24 • via Nuitee
S
Saleh Abu Yousef • solo_traveller • sa
10
2026-07-22 • via Nuitee
A
Agacik Zafer • solo_traveller • tr
5
Pros:

Location

Cons:

Bathroom was not clean enough, kettle was out of order, towels were not clean. Breakfast was too much limited.

2026-07-22 • via Nuitee