Herald Suites Polaris

Hotels
8.5 (1667 reviews)
45 Polaris St., Bel-Air , Manila , ph
+63 2 8816 7994

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great staff
Good location
Clean rooms
Cons:
Noisy air conditioning
Issues with key distribution

Categories

Cleanliness
8.08
Various reviews indicate a general sense of cleanliness, but specific complaints about issues like stains suggest room for improvement.
Service
9.05
Multiple reviews highlight the exceptional staff and prompt service.
Location
9.09
The hotel is well-located near amenities and attractions, with many positive mentions.
Room Quality
8.04
Positive mentions of room decor, but noise from air conditioning and issues like shared keys noted.
Amenities
8.57
The hotel offers good amenities like a restaurant and scenic installations, but some areas could enhance user experience.
Value for Money
8.53
Good value for the quality of services and location provided.
Food and Beverage
8.08
Breakfast is à la carte and reasonable but could have more options.
Overall Experience
8.55
Generally positive feedback, with slight drawbacks mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:33

Property Description

Convenient Location
Herald Suites Polaris is strategically situated in Manila, just a stone's throw away from popular shopping destinations like Power Plant Mall and Glorietta Mall.

Modern Amenities
Guests can enjoy a comfortable stay with air-conditioned rooms equipped with essential amenities such as a coffee machine, fridge, and flat-screen TV. The hotel also offers free WiFi, ensuring guests stay connected throughout their visit.

Dining and Business Facilities
Indulge in American cuisine at the on-site restaurant or grab a drink at the bar. For those needing to catch up on work, the hotel provides a business area.

Experience convenience and comfort at Herald Suites Polaris - book your stay now for a memorable Manila getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1667 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.55
J
Jasern • couple • au
7
2026-07-25 • via Nuitee
M
Mark • solo_traveller • au
8
2026-07-24 • via Nuitee
A
Agacik Zafer • solo_traveller • tr
5
Pros:

Location

Cons:

Bathroom was not clean enough, kettle was out of order, towels were not clean. Breakfast was too much limited.

2026-07-22 • via Nuitee
S
Saleh Abu Yousef • solo_traveller • sa
10
2026-07-22 • via Nuitee
M
Mikael • solo_traveller • se
10
2026-07-21 • via Nuitee
M
Mika • couple • fi
10
Siisti hotelli
Pros:

Hiljaisuus

Cons:

Aamiaisen tilaaminen onnistui ensimmäisenä yönä, toisena ei saanut tilattua.

2026-07-21 • via Nuitee
B
bakeshop • solo_traveller • ph
10
2026-07-20 • via Nuitee
R
ronaldo • extended_group • it
3
2026-07-15 • via Nuitee
B
Bernardo • solo_traveller • ph
10
2026-07-15 • via Nuitee
A
Aris • extended_group • cy
9
Good place to stay in Manila
Pros:

Nice decor, clean and spacious rooms. Breakfast was great and the staff were all friendly. Although close to busy area in the city, inside the building it's quiet and pleasant. I recommend.

2026-07-13 • via Nuitee
R
Refazo • solo_traveller • ph
5
2026-07-09 • via Nuitee
A
archie • couple • gb
10
Excellent
Pros:

Area, staff very helpful

Cons:

Small bed, a bit noisy early morning if ur room is near the road

2026-07-09 • via Nuitee
J
Jarrett • solo_traveller • us
8
2026-07-09 • via Nuitee
J
Josey • couple • us
8
2026-07-06 • via Nuitee
Y
Yung Huang • couple • tw
5
2026-07-05 • via Nuitee
E
Enzo • solo_traveller • it
7
Posizione ottima per il nightlife.
Pros:

Colazione, omelette,caffe e pane con marmellata. Camera non grandissima ma sufficiente, arredamenti un po' vecchi ma comunque buona esperienza.

Cons:

Non ho nessuna lamentela.

2026-07-05 • via Nuitee
T
Thesalonica Anne • couple • ph
9
2026-07-05 • via Nuitee
M
Mohammed • solo_traveller • sa
10
A very excellent hotel, excellent price, and excellent breakfast.
Pros:

Honestly, this is an excellent hotel. This is my second time staying here. The room was clean, the air conditioning was excellent, the internet was great, the bed was very comfortable, the breakfast was excellent, and the staff were very professional and helpful.
The hotel is located in Makati, and the Tarboosh restaurant and all services are located around the hotel.

Cons:

There's nothing I didn't like; everything was excellent, especially the staff and the room cleaning crew, who were very quick in cleaning the rooms.

2026-07-02 • via Nuitee
E
Erik • solo_traveller • de
7
2026-07-02 • via Nuitee
Øien • solo_traveller • no
8
2026-06-30 • via Nuitee