Herald Suites Polaris

Hotels
8.5 (1647 reviews)
45 Polaris St., Bel-Air , Manila , ph

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Great staff
Good location
Clean rooms
Cons:
Noisy air conditioning
Issues with key distribution

Categories

Cleanliness
8.08
Various reviews indicate a general sense of cleanliness, but specific complaints about issues like stains suggest room for improvement.
Service
9.05
Multiple reviews highlight the exceptional staff and prompt service.
Location
9.09
The hotel is well-located near amenities and attractions, with many positive mentions.
Room Quality
8.04
Positive mentions of room decor, but noise from air conditioning and issues like shared keys noted.
Amenities
8.57
The hotel offers good amenities like a restaurant and scenic installations, but some areas could enhance user experience.
Value for Money
8.53
Good value for the quality of services and location provided.
Food and Beverage
8.08
Breakfast is à la carte and reasonable but could have more options.
Overall Experience
8.55
Generally positive feedback, with slight drawbacks mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:33

Property Description

Convenient Location
Herald Suites Polaris is strategically situated in Manila, just a stone's throw away from popular shopping destinations like Power Plant Mall and Glorietta Mall.

Modern Amenities
Guests can enjoy a comfortable stay with air-conditioned rooms equipped with essential amenities such as a coffee machine, fridge, and flat-screen TV. The hotel also offers free WiFi, ensuring guests stay connected throughout their visit.

Dining and Business Facilities
Indulge in American cuisine at the on-site restaurant or grab a drink at the bar. For those needing to catch up on work, the hotel provides a business area.

Experience convenience and comfort at Herald Suites Polaris - book your stay now for a memorable Manila getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1647 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.55
K
Kelvin • solo_traveller • us
7
It was decent
Pros:

Location

Cons:

The wifi wasn't good,

2026-05-25 • via Nuitee
J
John Albert Concepcion • solo_traveller • bh
10
2026-05-25 • via Nuitee
S
Sagar • couple • au
7
2026-05-25 • via Nuitee
J
JIA-YUN • couple • tw
9
Pros:

It was a pleasant communication to the staff. Luggage storage service was smooth and safe. The hotel provided bottle water.

Cons:

Nothing was dissatisfied

2026-05-25 • via Nuitee
R
Raiza • solo_traveller • au
10
Worthy of your money , highly recommend
Pros:

Place is very clean. Staff is amazingly helpful and very friendly.

Cons:

There is non. Just their amenities was not available that time. But it not a worry for me..

2026-05-22 • via Nuitee
K
Karen Natalia • extended_group • au
9
Pros:

loved the environment, room was big and delicious breakfast

Cons:

everything however the location its convenient

2026-05-22 • via Nuitee
R
Russel • couple • fi
8
2026-05-19 • via Nuitee
W
WINGIE • couple • gb
8
2026-05-19 • via Nuitee
D
Dana • couple • us
8
2026-05-18 • via Nuitee
J
Jahziel • solo_traveller • sg
9
2026-05-18 • via Nuitee
R
Rosalie • solo_traveller • ph
6
Pros:

Well a few nice touches. Like they offed a fairy cake on mothees day. If you spent 2000.

As have been going here for 5 years. We have one more booking. But then we will see

Cons:

So this 2000php had to be spent at lunch times. And we managed 1986 php not 2000 and my lady was denied the mothers day gift.

Yes I am being petty. But how about meeting us a little way in the middle.

Ok the air con in The room was crap. Like we had freezing feet. And nothing else.

2026-05-17 • via Nuitee
D
Darryl • solo_traveller • us
9
Very pleasant
Pros:

The staff. They were so very helpful from front desk to bellman to kitchen/bar staff.

Cons:

Near red light district

2026-05-16 • via Nuitee
H
Henriline • family_with_children • nz
7
Good stay
Pros:

Friendly staffs

Cons:

Nothing

2026-05-08 • via Nuitee
K
KENJI • extended_group • jp
7
施設が古い以外はスタッフの対応がよく、また宿泊したいと思った
Pros:

朝食が数種類から選択でき、また美味しかった。室内の冷房がよく効いていた

Cons:

シャワールームの排水が遅い。またWi-Fiの感度が悪く使えない時間が多い｡

2026-05-07 • via Nuitee
R
Ram chester • couple • ph
10
2026-05-05 • via Nuitee
M
Michał • couple • nl
9
2026-05-02 • via Nuitee
P
P A S • couple • gb
7
Good Stop-over
Pros:

Nice property within easy reach of the airport

2026-04-30 • via Nuitee
F
Flying Captain • solo_traveller • de
8
Pros:

Hotel hat mit der Innengalerie einen kolonialen Stil.
Etwas in die Jahre gekommen aber definitiv mit Charm.

2026-04-28 • via Nuitee
K
kate • family_with_children • au
5
Pros:

location to the city was good. Quite street . Restaurants nearby , walking distance . Obeisance was lovely .

Cons:

Small breakfast selection. poor WIFI

2026-04-27 • via Nuitee
A
Ali • solo_traveller • iq
8
Pros:

نظافة المكان والغرف الواسعة

2026-04-27 • via Nuitee