Saja Al Madinah Hotel

Hotels
•
Warwick All
King Faisal Street, Northern Central Zone, Madinah, 42313 , Madinah , SA
966-14-8404040

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Facilities

Elevator
ATM/banking
Breakfast available (surcharge)
Safe-deposit box at front desk
Porter/bellhop
Smoke-free property
Reception hall
Free WiFi
24-hour front desk
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Friendly staff
Cons:
Cleanliness issues
Room quality concerns
High costs for amenities

Categories

Cleanliness
7.7
Several reviews mentioned that the hotel was outdated and not very clean.
Service
9.2
Multiple reviews praised the helpfulness and friendliness of the staff.
Location
9.2
Location was frequently cited as excellent and very convenient to the Haram.
Room Quality
7.2
Reviews indicated rooms needed maintenance and updating.
Amenities
8.7
General satisfaction with amenities although breakfast was not included.
Value for Money
7.7
Some felt that the price did not correspond to the room quality.
Food and Beverage
7.2
Breakfast was noted as being expensive and not included, which affected value perception.
Overall Experience
8.7
Overall positive experience with a few maintenance issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 01:47

Property Description

Luxurious Amenities
Enjoy complimentary Wi-Fi, concierge services, and a reception hall at the hotel. The restaurant, coffee shop, and 24-hour room service provide delightful dining options.

Comfort and Convenience
Relax in one of the 544 air-conditioned rooms with minibars and LED TVs. Stay connected with free Wi-Fi and enjoy satellite programming. Benefit from deep soaking bathtubs and 24-hour room service.

Central Location
Explore nearby landmarks like Prophet's Mosque and Masjid Al Ghamamah. Stay close to various attractions, making your visit convenient and memorable.

Book now to experience luxury and convenience at Saja Al Madinah Hotel.

Important information:

  • Couples wishing to share a room must provide proof of marriage.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Alcohol is not served or permitted at this property.
  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Individually-wrapped food options are available for lunch

See all policies

Location

Guest Reviews

Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 7.2
Amenities: 8.7
Value for Money: 7.7
Food and Beverage: 7.2
Overall Experience: 8.7
I
Imtiyaz • family_with_children
6
Pros:

Breakfast is not included, very expensive to add later. Need to take careful consideration of check in time (between 4pm and 5pm). But were flexible. Rooms need maintenance, fridge not working (freezer door missing), table not safe, wardrobes not full length for thobe/abaya. However, service and staff were excellent and only 5 minute brisk walk to gate 328 which makes up for state of rooms. Overall happy with our stay.

2025-10-12 • via Nuitee
M
mohammed • family
10
Pros:

Amazing

2025-10-09 • via Nuitee
S
Siraj
10
Pros:

Brilliant service and a really affordable price

2025-10-07 • via Nuitee
J
Jihad • family
8
Pros:

Great location..

2025-10-01 • via Nuitee
O
Olayinka
8
Pros:

Laundry and breakfast were ok.
Our major issue is paying separately for breakfast.
All International hotels come with breakfast.

2025-09-29 • via Nuitee
S
Saima
10
Pros:

Very helpful staff and good value for the money very close to the haramm

2025-09-17 • via Nuitee
Z
Zartash • family_with_children
10
Pros:

great staff great location loved everything

2025-09-17 • via Nuitee
A
Ali
8
Pros:

A very good experience overall, the location is prime

2025-09-12 • via Nuitee
S
Shafir
8
Nice
Pros:

Clean room. About 4-5 mins to the Masjid.

2025-09-07 • via Nuitee
H
Hameed
6
Below average
Pros:

outdated hotel. really busy elevators and couple of times broke down in just 3 days. not very clean.

2025-09-07 • via Nuitee
I
Imran • family
8
Pros:

For what you pay it’s a great deal

2025-08-30 • via Nuitee
Q
Qurat Ul Ain • family
8
Pros:

Close to Haram.

2025-08-28 • via Nuitee
U
Unnisa
10
Pros:

Excellent

2025-08-28 • via Nuitee
F
Fazlu
10
Pros:

Fantastic hotel!!! Great experience and fantastic customer service from receptionist to concierge to room service and cleaning. Everything was well spot on and felt like a king in this hotel. This should be 5 star hotel as it was much better than the 5 star hotel i stayed in mekkah. Walk to the mosque is only 5 mins. What a amazing and fantastic experience from myself and my family!!! We loved it!!!!

2025-08-26 • via Nuitee
M
Mohammed Noufal • family_with_children
10
Pros:

You can see the Haram courtyard from the hotel. Couple of blocks away. 10 mins walk to the masjid

2025-08-19 • via Nuitee
M
Mohammad • family_with_children
10
Pros:

Very good place for the tourism. Every important places are nearby.

2025-08-18 • via Nuitee
A
Asimuddin • family
10
Pros:

It was a great experience and very comfortable rooms.

2025-08-17 • via Nuitee
S
Samir • family
4
Pros:

Poor hotel. Not value for money you pay
I would not book again
Experience that must never repeated

2025-08-14 • via Nuitee
U
UMARAH
10
Excellent hotel
Pros:

Excellent hotel the staff is very friendly specially the manager she solved the problem would love to stay there again en sha Alllah

2025-08-11 • via Nuitee
S
samir • family
4
Pros:

The hotel has poor hygiene , poor quality of food
Poor communications and poor reception and staffing

2025-08-11 • via Nuitee