Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Location
Service
Amenities
Cons:
Cleanliness
Room Quality
Food and Beverage

Categories

Cleanliness
7.08
Some reviews mentioned that cleanliness could be improved regarding the bathrooms.
Service
8.55
Staff was reported as friendly and helpful, especially highlighted by the mention of Hasan.
Location
9.09
Many reviews praised the central and excellent location of the hotel.
Room Quality
7.54
Room quality had mixed feedback; some rooms were spacious while others had issues with bed comfort.
Amenities
8.07
Amenities like the spa and restaurant received positive mentions.
Value for Money
8.03
Overall value seemed reasonable, balancing the location and amenities.
Food and Beverage
7.58
Breakfast received average ratings, with some variety missing.
Overall Experience
8.05
Overall experiences were generally positive, but some issues affected specific stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:06

Property Description

Luxurious Accommodation
Experience elegance and comfort at Shah Palace Hotel's classic-style rooms equipped with modern amenities like air conditioning, flat-screen TV, and minibar. Enjoy complimentary toiletries and slippers in the well-appointed bathrooms for a truly relaxing stay.

Culinary Delights
Indulge in a culinary journey with a variety of Azerbaijan, European, and Asian dishes at the hotel's restaurants. Start your day with a delicious buffet breakfast and unwind with a refreshing drink at the bar or on the charming patio.

Convenience and Relaxation
From guided tours to car rentals, the on-site tour desk caters to all your travel needs. Stay active at the gym, unwind in the sauna or hamman, and pamper yourself with rejuvenating massage services. Explore Baku effortlessly, with the hotel's prime location near major attractions and transport hubs.

Book now for an unforgettable stay at Shah Palace Hotel!

Important information:

The guest will be asked to provide the credit card which was used during the booking upon check in. If not, the guest should provide the different one for the payment or pay by cash in the local currency.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYD

Location

Guest Reviews

8
Based on 1840 reviews
Cleanliness: 7.08
Service: 8.55
Location: 9.09
Room Quality: 7.54
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 7.58
Overall Experience: 8.05
Y
Yessenzhanova • solo_traveller • kz
10
2026-09-17 • via Nuitee
B
Burak • family_with_children • tr
7
2026-09-15 • via Nuitee
J
Jasmin • solo_traveller • il
7
Pros:

המיקום נפלא.. בעיר העתיקה וקרוב להרבה אטרקציות. המלון אתר היסטורי נראה מאד יפה. החדר שלנו היה גדול.

Cons:

המלון איננו מתוחזק היטב. תשתיות בינוניות (מים. אינטרנט, ערוצי טלוויזיה שאינם בשפה המקומית, מחסור בשקעי חשמל לטעינה).

2026-09-15 • via Nuitee
A
Ayan • extended_group • kz
9
2026-09-15 • via Nuitee
S
Safa • extended_group • jo
9
2026-09-13 • via Nuitee
G
Gulnara • family_with_children • us
6
2026-09-13 • via Nuitee
R
Robert • extended_group • at
9
Pros:

grpßzügiges Frühstück, perfekt und komfortabel
Lage hervorragend in der Altstadt, gut erreichbar im Zentrum

2026-09-10 • via Nuitee
K
Kirill • solo_traveller • au
5
Pros:

Location and interior

Cons:

Bathroom stinks badly, sewage stench is permanent in the bathroom of president suite, the presidents won't like it 😉🙂😂. Staff could only spray air freshener and couldn't open the window, didn't offer a different room either, perhaps each bathroom has this stinking issue.

2026-09-10 • via Nuitee
M
Marwa • extended_group • ae
1
Very bad
Pros:

Only the location

Cons:

The hotel is not clean and they gave us rooms very far where there is no elevator and we have to use stairs every time we go and back plus my parents they can’t use the stairs they are old . It was the really bad experience in Baku and I couldn’t continue my stay so I checked out one day earlier.

2026-09-09 • via Nuitee
A
Ahmed • couple • pk
5
2026-09-09 • via Nuitee
F
Franziska • family_with_children • de
6
2026-09-08 • via Nuitee
Y
yehoshua • couple • il
7
2026-09-07 • via Nuitee
R
Richard • solo_traveller • at
8
Pros:

Good breakfast
Excellent Coffee
Friendly staff.
Beautiful building.
Very Central Location in old City.

Cons:

Bathroom a little old.
Not possible to shower without a little flooding. (Nothing dramatic)
Roon was hard to and very gar away from Elevator and entry.

2026-09-07 • via Nuitee
I
Izabela • solo_traveller • gb
9
The property has a unique character and the staff was very courageous and very helpful
Pros:

Exceptional and Beautiful property
Needs a bit of creative touch for the coffee shop
Possibly traditional music during coffee time

Cons:

Character property
Excellent location and very dedicated staff

2026-09-07 • via Nuitee
I
Iurii • solo_traveller • ae
10
Best place to stay in the center of Baku
Pros:

So fabulous place so I’ve stayed here again

Cons:

Team provides best assistance

2026-09-06 • via Nuitee
M
Muhamed • couple • eg
7
Great location
Pros:

The location is amazing, you are a few minutes away from all the city attractions, the staff were very friendly and accommodating.

Cons:

Poor cleaning team service and the bathrooms are not the best.

2026-09-06 • via Nuitee
D
Darren Anthony • solo_traveller • ie
9
Well worth it
Pros:

The location is amazing. Right in the heart of the Old City, surrounded by really nice restaurants and literally 10 minutes walking to most major attractions in Baku
The bed was super comfortable, had amazing sleeps there.
Breakfast was delicious and plentiful.

Cons:

I would maybe extend breakfast for an extra 30 minutes to 1 hour, especially on weekends. 10:00 am finish for breakfast seems a little early BUT - it’s a very very minor negative.

2026-09-06 • via Nuitee
I
Iurii • couple • ae
10
Best historical Baku spot to stay
Pros:

Location, facilities, breakfast, hamam and spa center and historical building

Even taxi to the airport possible to pick in the historical city with the cab in case needed

Cons:

Internet speed can be better, especially on the nights where more guests in the hotel

2026-09-06 • via Nuitee
L
Larissa • couple • nl
10
Amazing, will definitely recommend
Pros:

Clean, spacious, nice staff and very comfortable!

Cons:

-

2026-09-03 • via Nuitee
M
Maksim • solo_traveller • ru
10
2026-09-03 • via Nuitee