Somerset Hotel

Hotels
7.8 (445 reviews)
Lot 213-215 Kwangtung Road PO Box 1476 , Miri , MY
+60 85-422 777

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location city centre
Friendly staff
Cons:
Cleanliness issues
Room quality problems

Categories

Cleanliness
6.88
Multiple reviews mention cleanliness issues, including unclean bathrooms and hair on the floor.
Service
8.85
Positive mentions of friendly and helpful staff.
Location
8.89
Consistently noted as a positive aspect with city center access.
Room Quality
6.84
Mixed reviews; concerns about room size and specific maintenance issues.
Amenities
7.37
Basic amenities mentioned, but some guests found lacking, such as missing cookware and facilities.
Value for Money
8.33
Some reviews note it's good value, but issues with certain aspects of cleanliness detract from this.
Food and Beverage
7.88
Comments about good food, though not extensively discussed.
Overall Experience
7.35
Mixed feelings overall; some experiences were positive, while others were disappointing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:04

Property Description

Convenient Location

Modern Amenities

Family-Friendly Accommodation

To experience comfort and convenience in Miri, book your stay at Somerset Hotel today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 445 reviews
Cleanliness: 6.88
Service: 8.85
Location: 8.89
Room Quality: 6.84
Amenities: 7.37
Value for Money: 8.33
Food and Beverage: 7.88
Overall Experience: 7.35
I
Intok • solo_traveller • my
10
2026-09-04 • via Nuitee
N
Nursuzilawati • couple • bn
9
2026-09-03 • via Nuitee
L
Lo • solo_traveller • my
7
Comfortable but I think it needs an upgrade
Pros:

I decided to stay here because of Kebaya Story.

Cons:

In my opinion, I think the hotel needs an upgrade.

2026-09-03 • via Nuitee
J
johnny • solo_traveller • my
6
Pros:

Agak kurang memuaskan bagi saya dengan family..terutama bilik air..

2026-09-01 • via Nuitee
B
Battrisya • couple • bn
10
Pros:

Staff was very friendl, hotel is comfortable

2026-08-29 • via Nuitee
N
NurMahirah Ezzati • couple • bn
1
2026-08-22 • via Nuitee
S
Siti • couple • my
5
2026-08-12 • via Nuitee
I
Isabelle • couple • fr
10
Top!
Pros:

Très bon emplacement, confortable et propre

2026-08-11 • via Nuitee
N
Noah Alli • family_with_children • bn
7
I will come again another day
Pros:

Everything ok

Cons:

Everything ok

2026-08-10 • via Nuitee
T
Tirah • couple • bn
7
2026-08-07 • via Nuitee
M
MUHAMMAD NABIL • family_with_children • bn
8
2026-08-04 • via Nuitee
J
Jorge • family_with_children • es
6
2026-07-19 • via Nuitee
G
Gurung • solo_traveller • np
7
2026-07-13 • via Nuitee
H
Hjh Surianah • couple • bn
10
Nice place for healing phase mood
Pros:

Clean

Cons:

Nothing

2026-07-06 • via Nuitee
G
Goh • couple • sg
5
For a late night check in and out the next morning is relatively good
Pros:

Location

Cons:

No windows

2026-06-30 • via Nuitee
Y
Yoke Moy • solo_traveller • my
8
Pros:

Comfortable and clean bed

Cons:

Nothing

2026-06-26 • via Nuitee
S
San San • solo_traveller • bn
6
Pros:

Location is very good. It's very quiet. Parking facility isn't too bad. Also like that the restaurant Kebaya Story ( Peranakan cuisine) is located in the same building.. Good food. Staff are efficient and friendly.

Cons:

Understood that it's an old hotel and need a bit of refurbishment. Room was clean but smelt musty and mouldy upon entering. Bed was comfortable with ample pillows. Bathroom wasn't that clean. Cracks on marble counter top and bathroom sink. Mirror looked like it needed to be replaced soon. Black mould near the taps on the marble counter top. Wall in shower area, not clean especially when after the shower and you can see the dirt whilst the walls are damp. Dislike the fact that the room and bathroom smelt musty and mouldy.

2026-06-21 • via Nuitee
P
pg noryati • solo_traveller • bn
8
Recommended to stay here
Pros:

Bersih dan luas

Cons:

Semua ok

2026-06-14 • via Nuitee
L
Lilford • solo_traveller • au
9
Pros:

The beautiful lady on reception.

Thank you , you're a great credit to the hotel.

2026-06-13 • via Nuitee
B
Bryan • family_with_children • my
9
2026-06-13 • via Nuitee