AC Hotel by Marriott Wroclaw

Hotels
AC Hotels by Marriott
9.1 (1237 reviews)
Plac Wolnosci 10 , Wrocław , pl

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Cons:
Uncomfortable beds
Service inconsistencies

Categories

Cleanliness
8.56
The rooms were clean and it is evident that the hotel was renovated.
Service
9.53
Staff were helpful, especially Dominika at reception, but some negative service experiences reported.
Location
10
The location is excellent, close to the old town and major hotspots.
Room Quality
8.57
Rooms were described as nice and good size, but issues with uncomfortable beds noted.
Amenities
9.52
Amenities such as the heated pool and spa were appreciated.
Value for Money
8.55
Some dissatisfaction with the pricing of food in the hotel restaurant.
Food and Beverage
8.51
Breakfast buffet had a good variety, but issues reported with service during breakfast.
Overall Experience
9.56
The overall experience was good, but with significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:46

Property Description

Luxurious Accommodation in the Heart of Wrocław

The 5-star AC Hotel by Marriott Wrocław offers a prime location in the city centre, providing guests with easy access to top attractions like the National Music Forum and Market Square. The air-conditioned rooms are well-appointed with modern amenities including a coffee machine, minibar, and complimentary WiFi. Some rooms even feature a relaxing bathtub and a terrace overlooking the city.

Gastronomic Delights and Relaxation

Indulge in a culinary journey at the on-site Fuego restaurant, located in the stylish AC Lounge. Guests can also enjoy the open bar, breakfast room, and unwind in the wellness area with a swimming pool, saunas, fitness centre, and massage parlour.

Exceptional Service and Convenience

With a 24-hour reception, attentive staff are always on hand to assist guests. Whether it's exploring the city or unwinding at the hotel, AC Hotel by Marriott Wrocław ensures a memorable stay.

Ready to experience luxury in Wrocław? Book your stay now at AC Hotel by Marriott Wrocław!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WRO

Location

Guest Reviews

9.1
Based on 1237 reviews
Cleanliness: 8.56
Service: 9.53
Location: 10
Room Quality: 8.57
Amenities: 9.52
Value for Money: 8.55
Food and Beverage: 8.51
Overall Experience: 9.56
B
Barbara family_with_children pl
10
2026-08-07 via Nuitee
M
Maris couple lv
10
2026-08-07 via Nuitee
S
Stefan couple de
10
2026-08-05 via Nuitee
A
arie zachar solo_traveller il
10
Pros:

המקןם, איכות האוכל,,החדר והצוות

2026-08-05 via Nuitee
P
Paweł solo_traveller pl
10
Pros:

Lokalizacja.
Pyszne i bardzo obfite śniadania.
Miła obsługa.

Cons:

Brak tarasu lub balkonika przy pokoju.

2026-08-05 via Nuitee
P
Peter family_with_children sk
10
Pros:

Good location, nice modern hotel, great staff, covenient parking in the garage nextdoor

Cons:

There is a problem with bad small from the bathroom drain, probably in some of the rooms, we were offered other room but it was the same, seems like all rooms in that part of the building have this problem and there was no free room of our type on the other side, just a standard room which is smaller. Would have gone to The Bridge Hotel if I knew before.

2026-08-04 via Nuitee
M
Mateusz couple pl
10
2026-08-03 via Nuitee
L
Leszek couple pl
9
Doskonała lokalizacja, duże pokoje, profesjonalna obsługa
Pros:

Najmocniejszy atut tego hotelu to obsługa: pomocna, uśmiechnięta, błyskawiczna i skuteczna w każdym działaniu. Obiekt zgodnie z pierwotnym projektem - w okolicach 4 i pół gwiazdki. Dolna część budynku (do trzeciego piętra) "odziedziczona" po starym niemieckim banku i świetnie zmodernizowana robi bardzo dobre wrażenie. Hałas w pokoju zminimalizowany - grube mury, uszczelnione ciężkie drzwi do pokoju, szczelne okna. Oczywiście mini trzęsień ziemi powodowanych przez wynalazek z wieku pary i stali - tramwaje - nikt i nic nie powstrzyma. Pokój był zaskakująco duży - mam na myśli jego powierzchnię i wysokość - to także spory atut. Woda z dystrybutora w korytarzu pozwalała skutecznie walczyć z odwodnieniem powodowanym przez klimatyzację. Na koniec to, co uważam za bardzo istotny element hotelu ~5*: czysty, duży basen (15 x 6 x 1,2) z wygodnym dostępem + jacuzzi.

Cons:

Klimatyzacja jest niestety dość toporna - hałaśliwa i trudna do komfortowego wyregulowania, nie ma żadnej kontroli wilgotności powietrza. Łóżka na ramach o lekkiej konstrukcji potrafią przesuwać się i hałasować nawet przy obracaniu się śpiącej osoby z boku na bok. W toalecie brakuje bidetu i deszczownicy - goście z kilku regionów świata mogą być niemile zaskoczeni. Śniadania bardzo smaczne, ale dość monotonne, jeśli ktoś zostaje na kilka dni. Cena śniadań raczej wygórowana, patrząc na oferowane składniki i dania a la carte.

2026-08-03 via Nuitee
O
Oskar couple pl
7
Not gonna lie, it’s a great hotel
Pros:

It’s a beautiful hotel with amazing people.

Cons:

For the high price you receive the absolute minimum that should be provided in this price range. This gives a great experience and overall good feeling about your stay (no positive surprises). Upsells are everywhere, minibar is extremely expensive (it could be included in stay price to have feeling that you are receiving something for free in my opinion - alcohol should stay paid extra). Hotel has no parking! It recommends using city parking and offers that you can pay in the hotel but it is more expensive than if you pay in the parking cashier machine.

2026-08-02 via Nuitee
A
Anna family_with_children cz
7
Very nice but service can be more professional
Pros:

Very nice hotel

Cons:

The staff seemed somewhat unprofessional. We were accidentally charged twice for our stay, which I fortunately noticed, and the issue was then resolved without any problems.

There was also some misunderstanding regarding the rules for children at the pool, and we were given incorrect information, which resulted in a rather awkward situation. However, the hotel handled it kindly and offered us a late check-out, which we appreciated.

The breakfast service was the most disappointing part. Although most of the breakfast was à la carte, there was no waiter present. There was only one member of staff, who was busy checking guests in and understandably had no time to serve anyone. We waited for about 30 minutes, but eventually had to get up and approach her ourselves to place our order. This was inconvenient and delayed our breakfast considerably.

When breakfast time officially ended, the staff immediately removed the serving spoons and started clearing away the food. They also began cleaning the coffee machine while we were still finishing the dishes that had been brought to us late because of the earlier delay. The whole situation felt rather uncomfortable and not quite in line with the standard we expected from the hotel.

Overall, the service did not leave the best impression.

2026-08-02 via Nuitee
M
Mateusz family_with_children pl
6
Znośnie ale rozczarowująco
Pros:

Lokalizacja, czystość

Cons:

Zimna woda w basenie.
Konieczność dodatkowej dopłaty do śniadania jeśli nie było zarezerwowane z wyprzedzeniem, samo śniadanie bardzo drogie.
Siłownia kiepsko wyposażona

2026-07-25 via Nuitee
A
Asaad solo_traveller il
1
Cons:

המלון ברמת 3 כוכבים לא 5 , הכניסה לא מובנת עם דלת צדדית נראית כמו כניסה אחורית של מלון, החדר קטן מאוד עם ליקויים, שמו לנו בקבוק מים ריק עם שתי כוסות לקבלה , חדר רחצה קטן וישן תעלת ניקוז במקלחת שבורה , המסעדה עם אוכל גרוע מחירים מופקעים, הספא לא מעוצב ישן , המלון הגרוע ברשת מיירוט , מאוכזבים מאוד

2026-07-24 via Nuitee
L
Lorenzo family_with_children ie
8
2026-07-23 via Nuitee
O
Orto1982 solo_traveller pl
10
2026-07-22 via Nuitee
J
Joanna solo_traveller pl
10
Pros:

Piękny hotel w sercu Wrocławia. Miła obsługa i świetne jedzenie.

2026-07-22 via Nuitee
M
Mateusz family_with_children pl
9
Spoko polecam !
Pros:

Ładne wnętrze hotelu ,przestronne lobby także ogólnie na plus +
Nie było żadnego problemu z kaucją została pobrana przy rezerwacji i zwolniona podczas wymeldowania .( bałem się tego bo różnie też z tym bywa )

Cons:

Woda w basenie, byla jedna z zimniejszych spośród wszystkich hoteli w których byłem …

2026-07-21 via Nuitee
K
Katarzyna couple pl
9
Polecam
Pros:

Hotel bardzo czysty , znakomite śniadania , wygodne łóżko . Świetne położenie .

Cons:

Okropnie ciężkie drzwi w łazience .

2026-07-20 via Nuitee
C
carinapC3250EQ Friends getaway
8
Small and nice lobby
Pros:

Small and nice lobby.
Very helpful people working at the reception.
Very good breakfast.
Quiet and good beds.

2026-07-19 via Tripadvisor
M
Massimo couple cz
10
2026-07-19 via Nuitee
S
Stępniak solo_traveller pl
10
2026-07-19 via Nuitee