Residence Inn by Marriott Flagstaff

Hotels
•
Residence Inn
9.3 (592 reviews)
100 North Humphreys Street , Flagstaff , US
+1 928-440-5499

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good amenities
Cons:
Unclean rooms
AC issues
Inconsistent food availability
Safety concerns at night

Categories

Cleanliness
8.2
Multiple mentions of unclean rooms and maintenance issues.
Service
9.7
Staff was described as incredibly attentive and friendly.
Location
10
Conveniently located near parks and restaurants.
Room Quality
8.7
Rooms were clean and comfortable, but some mentioned issues with AC.
Amenities
9.7
Amenities like breakfast and cookies were highlighted positively.
Value for Money
9.2
Generally considered good value, but some expectations were not met.
Food and Beverage
9.2
Good breakfast options, but issues with cookie availability mentioned.
Overall Experience
9.7
Overall a pleasant stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:21

Property Description

Convenient Location and Amenities
Residence Inn by Marriott Flagstaff, just 1.3 km from Northern Arizona University, offers an indoor pool, hot tub, and free WiFi. The hotel is also close to popular attractions like the North Pole Experience and Flagstaff Plaza Shopping Center.

Comfortable Accommodation
Each guest room at the hotel features a seating area, full kitchen, and a sofa bed, ensuring a relaxing stay. Guests can also enjoy a complimentary daily breakfast and access to the fitness centre.

Helpful Services
The hotel's reception is always ready to provide guidance on local attractions and activities, making your stay in Flagstaff even more memorable.

Book your stay at Residence Inn by Marriott Flagstaff for a perfect blend of convenience and comfort.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 592 reviews
Cleanliness: 8.2
Service: 9.7
Location: 10
Room Quality: 8.7
Amenities: 9.7
Value for Money: 9.2
Food and Beverage: 9.2
Overall Experience: 9.7
N
Naomi • family_with_children • il
8
2026-10-30 • via Nuitee
K
Kristine • couple • us
8
2026-10-29 • via Nuitee
G
Gina • couple • us
8
Very clean and spacious- would recommend just check the billing
Pros:

I liked that its location was central and easy to get to. There was parking that you had to pay for but it was $10. I had to stay just for an overnight and there was a continental breakfast that was okay.

Cons:

I didn’t like that even though I pre paid there were hidden charges for parking and internet usage that I didn’t use after I checked out

2026-10-22 • via Nuitee
L
Lori • couple • us
10
2026-10-13 • via Nuitee
C
Christophe • solo_traveller • fr
10
Très bien
Pros:

Chambre spatieuse, grand frigo, ustensiles propres, parking pile devant

2026-10-12 • via Nuitee
P
Patrick • couple • us
10
2026-10-12 • via Nuitee
L
Laurence • couple • gb
10
2026-10-11 • via Nuitee
L
Laurence • couple • gb
10
2026-10-11 • via Nuitee
M
Marianne • couple • ch
9
2026-09-18 • via Nuitee
E
Eric • solo_traveller • us
10
2026-09-06 • via Nuitee
C
constancen704 • Couples
10
Very nice stay.
Pros:

The Residence Inn by Marriott in Flagstaff, Arizona is a very nice hotel. Our room and the common areas were very clean. The Manager, Front Office Staff, Housekeeping and Maintenance Staff are very nice and professional always willing to help. The location of the hotel is within walking distance of shops and restaurants and a park is across the street. We had a very nice and pleasant stay and will come again.

2026-08-28 • via Tripadvisor
S
Sherry • couple • us
9
We will be back!
Pros:

Location was perfect. Walking distance to many shops, restaurants and a park. We had the queen suite. The room was laid out very nicely, clean. We were on the 4th floor with two large picture windows that let in beautiful sunrises and sunsets. We will be back.

Cons:

Parking is a little high. We are paying a healthy (but reasonable considering the area) price for the room. That was the only draw back.

2026-08-21 • via Nuitee
F
Fabiola • couple • us
10
The best Residence inn by far
Pros:

Beautifull! Clean, helpfull!!!

Cons:

Nothing

2026-08-12 • via Nuitee
C
Candace • solo_traveller • us
10
Excellent
Pros:

The room was clean and spacious. The beds were so comfortable.

Cons:

Best and most comfortable place to stay in Flagstaff.

2026-08-07 • via Nuitee
A
alaas222 • Couples
2
Front desk gave my room to someone else!!
Pros:

Been staying at marriott for years and am Gold member.

I had the worst experience ever and I would never recommend this hotel to anyone as the frontdesk night staff are shady scammers.

I had booking through marriott application as always and is paid and confirmed Jul 30-31

I arrived at the hotel just before midnight around 11:30 PM on July 30 and the external door was locked so I called front desk the guy named Chanton or something like that he opened and he was kinda rude the way he treated me. I didn’t mind and respectfully gave him my ID and my Marriott credit card and he said I checked out at first!! Then I told him that is not true I just arrived to the city and have the the confirmation here still in my marriott application and after showing him he said we sold your room and we do not have it anymore then I explained that this is not my issue I didn’t cancel and I didn’t check out and the room is still there valid and active in my account and he was extremely rude and aggressive without any reason I was so respectful I asked him to call a manager or provide me with another room without me paying again because I already paid for my room and it’s not my issue that you sold my room. He said we do not have manager and I cannot help you. So I left and I called the marriott support which I had to go to another marriott and pay again, the marriott support promised me of refund but I didn’t get it yet.

They made an internal case and I hope they do something about that guy and refund my money.

Now it’s July 31 Morning and I still have that booking available and confirmed and I’m attaching a screenshot as evidence.

Thank you Marriott for everything but this was the worst marriott experience i went through ever.

2026-07-31 • via Tripadvisor
W
Wang • family_with_children • us
9
2026-07-16 • via Nuitee
L
Luna • solo_traveller • us
8
2026-07-14 • via Nuitee
R
Ryan • couple • us
10
Relaxing and peaceful
Pros:

In town

Cons:

I have nothing bad to say

2026-07-10 • via Nuitee
T
Tara • family_with_children • us
8
Pros:

Friendly and accommodating staff

2026-06-27 • via Nuitee
C
Clifford • extended_group • ca
10
Pros:

Very clean, great staff, fantastic well appointed rooms for this level of hotel

2026-06-23 • via Nuitee