Wink at Upper Cross Street

Hotels
7.8 (3278 reviews)
38 Upper Cross Street , Singapore , sg

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Helpfulness of staff
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
6.69
Some reviews mention issues with cleanliness, specifically with shared bathroom conditions.
Service
8.66
Positive sentiments about accommodating staff and helpful service.
Location
8.7
Multiple reviews highlight the great location near transportation and attractions.
Room Quality
7.65
Several guests noted that the rooms were basic but clean with good air conditioning.
Amenities
7.18
Amenities are okay, with mentions of limited facilities but overall acceptable.
Value for Money
8.64
Guests consistently found it to be a good value for their stay, especially for solo travelers.
Food and Beverage
7.19
Basic breakfast provided, but with room for improvement in terms of variety.
Overall Experience
7.66
Mixed sentiments but overall a generally positive experience with some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:16

Property Description

Cultural Charm in Chinatown
Experience the vibrant culture of Singapore at Wink At Upper Cross Street, nestled in the heart of Chinatown. Immerse yourself in the rich heritage as you explore nearby landmarks such as the Chinatown Heritage Centre and Sri Mariamman Temple.

Convenient Location and Connectivity
With Chinatown MRT Station a stone's throw away, exploring the city is a breeze. Venture to popular attractions like Clarke Quay, Asian Civilisations Museum, and Victoria Theatre with ease. Plus, being just 20.6 km from Changi Airport, your travel convenience is ensured.

Comfort and Hospitality
Relax in air-conditioned rooms, some with attached bathrooms for added comfort. Unwind in the open-space backyard or seek assistance from our friendly staff for tour arrangements. Indulge in a plethora of shopping and dining options in the vicinity, making your stay truly memorable.

Book now for an unforgettable stay at Wink At Upper Cross Street!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 4 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 3278 reviews
Cleanliness: 6.69
Service: 8.66
Location: 8.7
Room Quality: 7.65
Amenities: 7.18
Value for Money: 8.64
Food and Beverage: 7.19
Overall Experience: 7.66
马启军 • solo_traveller • cn
10
Pros:

价钱优惠

Cons:

没有

2026-06-06 • via Nuitee
M
Max • solo_traveller • au
7
2026-06-06 • via Nuitee
B
Brit • couple • au
8
Wir waren sehr zufrieden, das Frühstück hätte etwas besser ausgestattet sein können zum Beispiel mit Joghurt und Obst. S
2026-06-05 • via Nuitee
X
Xinyue • solo_traveller • cn
8
Pros:

旅舍所在位置很好，床品很软！

Cons:

hostel在二楼，没有电梯
浴室都是干湿不分离的、和马桶在一起、并且比较窄小。需要特别注意花洒，哪怕没有调动，每次打开前几秒温度一定巨高，容易烫到。
被子只是一张毯子，我一开始以为也是浴巾，带去浴室打湿了……
ps我感觉其中有一位staff会用不舒服的眼神盯着人看……

2026-06-05 • via Nuitee
M
Mary • couple • us
9
Pros:

Everything was good n very clean bathrooms. Thx

Cons:

Need a frig that works better. As travelers in a humid climate. Frozen water is a life saver.

2026-06-05 • via Nuitee
L
LAU • solo_traveller • my
8
Pros:

Location

2026-06-04 • via Nuitee
C
Chia Wei • extended_group • sg
9
2026-06-03 • via Nuitee
B
Brett • family_with_children • au
9
Great!
Pros:

We had a family room with bathroom. The bathroom was down a long hallway which gave us so much extra space for luggage and personal space.

We loved the location and the hostel vibe, without the need to share private amenities.

Super close to MRT and Chinatown Point shopping centre, right across the road.

Continental breakfast was toast and cereal and 24 hour tea and coffee.

Great value for money and would definitely stay here again.

Cons:

Only downside, is having to climb stairs with bags, but really not that hard.

2026-06-03 • via Nuitee
J
Judit • solo_traveller • hu
7
Pros:

Good location

Cons:

No lift, so dont recommend if you have heavy luggage

2026-06-03 • via Nuitee
F
Francisco Javier • solo_traveller • es
6
Para estancias breves y salir del paso
Pros:

La ubicación es muy buena. La cama era cómoda

Cons:

El desayuno es bastante pobre, simplemente pan con diferentes cremas para untar y ya está. Se me hizo un poco complicado entender el acento en inglés del personal. Y los cubículos de las habitaciones compartidas podrían tener alguna repisa o estante para dejar cosas. Es cierto que Singapur es cara, pero no me pareció adecuada la relación calidad-precio.

2026-06-02 • via Nuitee
T
Terezia • extended_group • sk
10
Great stay in Singapore
Pros:

All good. Family room for two nights was fine also for our mother. Even has two toilets and two showers.

Cons:

The breakfast was poor. I would consider not offering any breakfast rather then this.

2026-06-02 • via Nuitee
V
Vianny • solo_traveller • ch
9
2026-06-01 • via Nuitee
J
julia • solo_traveller • us
9
Pros:

Location was great.
It was great value for money.

2026-06-01 • via Nuitee
M
Michael • solo_traveller • us
10
My second stay here, great hostel
Pros:

Comfortable and quiet space, clean facilities, good WiFi, central location, helpful staff, quick check in process.

Cons:

This time my bedsheets were dirty. The breakfast feels like a frenzy and isn’t worthwhile.

2026-06-01 • via Nuitee
P
Parag • solo_traveller • in
8
2026-06-01 • via Nuitee
Z
Zamora • solo_traveller • qa
7
Pros:

The location of the place

Cons:

Some of the staff is somehow not smiling and its very frustrating especially when you explaining cause you dont know if they care or not. The A/C is not even coming in my cabin and its hot.

2026-05-31 • via Nuitee
M
Memory • family_with_children • ae
9
2026-05-31 • via Nuitee
S
Satis kumar • solo_traveller • my
6
2026-05-31 • via Nuitee
C
Claudia • solo_traveller • de
7
Unfreundliches Personal - gute Lage
Pros:

Sehr gute Lage im Chinaviertel. U-Bahn und Lokale in der Nähe.

Cons:

Unfreundliches Personal. Das Frühstück, wenn man es so überhaupt nennen darf, war eine Katastrophe. Zwei Toaster für eine Unmenge von Personen ist Zuwenig. Die Marmelade war ungenießbar. Das Geschirr wäscht jeder selber. Damit war dies extrem unhygienisch. Ein Geschirrtuch das nie gewechselt wird. Man wäscht das Geschirr neben
den Wäschemöglichkeiten und dem Zugang zu den Toiletten auf der Terrasse. Es gibt kaum Sitzmöglichkeiten. Das Wasser für Tee und Kaffee ist lauwarm und nicht heiß.

2026-05-31 • via Nuitee
M
Memory • family_with_children • ae
9
2026-05-31 • via Nuitee