North West Castle Hotel

Hotels
Bespoke Hotels
Portrodie , Stranraer , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Fantastic staff
Great location
Cons:
Outdated rooms
Inconsistent meal quality

Categories

Cleanliness
7.81
Mixed reviews; some mention cleanliness but there are also comments about outdated and grubby conditions.
Service
9.28
Staff were consistently described as fantastic, friendly, and welcoming.
Location
9.32
Hotel is in a perfect location close to town and amenities.
Room Quality
7.77
Rooms were described as dated and some mentioned uncomfortable conditions.
Amenities
8.8
Swimming pool, hot tub, and sauna were positive extras mentioned.
Value for Money
8.26
Some reviews question the value based on room condition versus price.
Food and Beverage
8.81
Breakfast and some meals received praise; however, a couple of meals were disappointing.
Overall Experience
8.78
Overall stays were enjoyable despite some issues with room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:09

Property Description

Unique Features: Curling Ice Rink & Indoor Pool
Experience a one-of-a-kind stay at North West Castle Hotel with its very own curling ice rink and indoor pool. These exceptional amenities offer guests a chance to relax and have fun in a truly unique setting.

Dining Excellence: Fresh Local Produce & Live Music
Indulge in delicious dishes crafted from fresh local produce at the hotel's 2 restaurants, complemented by an extensive wine list. Enjoy live musical entertainment from the hotel's talented pianist who takes song requests, adding a special touch to your dining experience.

Convenient Location & Relaxation
Located opposite Stranraer harbour, North West Castle Hotel is the perfect base for exploring the town center and enjoying scenic walks in the area. Unwind in the sauna, spa bath, gym, or The Residents Lounge with stunning Loch Ryan views. Book now for a memorable stay!

Important information:

You are kindly requested to inform the property in advance about your estimated arrival time. You will be able to insert this information in the section Special Requests box at the time of booking or you can contact the property directly.

When booking 4 rooms or more, different policies and additional supplements will apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIK

Location

Guest Reviews

Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 7.77
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 8.81
Overall Experience: 8.78
M
McNeil solo_traveller gb
1
2026-08-07 via Nuitee
K
Kevin family_with_children gb
10
Pros:

What a find! We stayed in a refurbished family room that was spotless, very generously sized and with everything you need. The staff were excellent, helpful and friendly. We arrived very late and the night porter was as accommodating as if we were checking in at 3pm. Breakfast was lovely and the service and set up was representative of hospitality in its glory days.

Cons:

Nothing.

2026-08-07 via Nuitee
O
Oliver family_with_children gb
9
2026-08-07 via Nuitee
F
Felicia solo_traveller ie
8
2026-08-07 via Nuitee
A
Audrey family_with_children gb
9
Fab short stay will book again
Pros:

Lovey big room & fresh cooked breakfast swimming pool, suna and jacuzzi were a great hit with granddaughter

Cons:

Nothing

2026-08-07 via Nuitee
M
Martin solo_traveller gb
9
2026-08-07 via Nuitee
G
Gianna solo_traveller gr
10
2026-08-07 via Nuitee
W
Wendy couple gb
8
Very pleasant
Pros:

Service was excellent and staff very friendly and helpful

Cons:

Rooms are dated and food was ok but not great. Wine list was very limited.

2026-08-07 via Nuitee
E
Evelyn couple gb
8
Close to all amenities. Bed comfortable. Staff helpful.
Pros:

The property is an old building and it would have been very nice when built, I noticed there was some painting going on in areas.
I can imagine it being very expensive to redecorate everywhere all at once but it just needs some TLC. Location is fantastic. Staff members quickly sorted out the issues. Replaced TV remote, put a fan and a mini fridge in the room.

Cons:

The bathroom in the room we stayed in was in need of an upgrade.. the swimming pool needs a lot of maintenance it was very grubby loose grab rails dirty floors. I’m recovering from knee operations so I was very concerned of the stability of grab rails at the side of the pool. It has grubby tiles.

2026-08-07 via Nuitee
N
Nicola family_with_children gb
10
Traditional. Comfortable. Cosy.
Pros:

Such a lovely welcoming traditional hotel where nothing is too much trouble.
Amazingly comfortable beds and pillows.
Delicious food.
If we have to travel on a Stranraer ferry again we’d have no hesitation in staying back here again.
Thank you for reminding me what hotels used to be like!

2026-08-06 via Nuitee
L
lynn couple gb
10
Pros:

lovely dinner and great breakfast

2026-08-05 via Nuitee
D
Davy solo_traveller gb
7
room was good rest of building dated but clean staff were great, would stay again for location
Pros:

room had just be refurbished was very good

2026-08-05 via Nuitee
R
Richard solo_traveller gb
9
Very good stay
Pros:

Very nice hotel. Comfortable room and wide range of amenities. Staff friendly and helpful.

Cons:

Nothing

2026-08-05 via Nuitee
S
Sharon solo_traveller gb
10
Pros:

Everything very accommodating x

2026-08-05 via Nuitee
S
Sharon couple gb
8
really had a lovely stay apart from the parking issue on the one evening will visit again soon
Pros:

it was very clean and staff were very friendly

Cons:

we were unable to park one evening due to an event which was very inconvenient as my partner can’t walk to far and we had to park away from the hotel then walk again to retrieve in the morning
maybe have resident parking when these events are on as cars were double parked

2026-08-05 via Nuitee
S
SB09 solo_traveller gb
10
2026-08-04 via Nuitee
J
Jayne family_with_children gb
8
Pros:

Pool was great

Cons:

Could be more disabled parking at front of hotel

2026-08-04 via Nuitee
M
MAURICE couple gb
8
2026-08-04 via Nuitee
S
Scott couple gb
8
Beautiful room shower pressure was poor
Pros:

Lovelly new room beautiful really comfy bed bathroom was beautiful

Cons:

Had a nice beautiful bathroom but the shower pressure was really bad . Spend all that money for two night to have a poor shower

2026-08-03 via Nuitee
C
Cheryl family_with_children gb
8
2026-08-03 via Nuitee