North West Castle Hotel

Hotels
•
Bespoke Hotels
Portrodie , Stranraer , GB

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Fantastic staff
Great location
Cons:
Outdated rooms
Inconsistent meal quality

Categories

Cleanliness
7.81
Mixed reviews; some mention cleanliness but there are also comments about outdated and grubby conditions.
Service
9.28
Staff were consistently described as fantastic, friendly, and welcoming.
Location
9.32
Hotel is in a perfect location close to town and amenities.
Room Quality
7.77
Rooms were described as dated and some mentioned uncomfortable conditions.
Amenities
8.8
Swimming pool, hot tub, and sauna were positive extras mentioned.
Value for Money
8.26
Some reviews question the value based on room condition versus price.
Food and Beverage
8.81
Breakfast and some meals received praise; however, a couple of meals were disappointing.
Overall Experience
8.78
Overall stays were enjoyable despite some issues with room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:09

Property Description

Unique Features: Curling Ice Rink & Indoor Pool
Experience a one-of-a-kind stay at North West Castle Hotel with its very own curling ice rink and indoor pool. These exceptional amenities offer guests a chance to relax and have fun in a truly unique setting.

Dining Excellence: Fresh Local Produce & Live Music
Indulge in delicious dishes crafted from fresh local produce at the hotel's 2 restaurants, complemented by an extensive wine list. Enjoy live musical entertainment from the hotel's talented pianist who takes song requests, adding a special touch to your dining experience.

Convenient Location & Relaxation
Located opposite Stranraer harbour, North West Castle Hotel is the perfect base for exploring the town center and enjoying scenic walks in the area. Unwind in the sauna, spa bath, gym, or The Residents Lounge with stunning Loch Ryan views. Book now for a memorable stay!

Important information:

You are kindly requested to inform the property in advance about your estimated arrival time. You will be able to insert this information in the section Special Requests box at the time of booking or you can contact the property directly.

When booking 4 rooms or more, different policies and additional supplements will apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIK

Location

Guest Reviews

Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 7.77
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 8.81
Overall Experience: 8.78
P
patrick • solo_traveller • ie
8
2026-10-17 • via Nuitee
A
Alice • extended_group • gb
9
Great location, fab leisure facilities
Pros:

Great location close to train station and town centre.
Fabulous leisure facilities - pool and gym were the main reasons we stayed here and we loved the freedom of being able to make use of it everyday - even after we had checked out.
My kids and I were happy to have our rooms in a 2 bedroom bungalow adjacent to the main hotel - so much nicer than being all crammed together in one room.
Most of the staff were friendly and welcoming.

Cons:

The decor in the bungalow was a wee bit dated and really could've done with some artwork on the bare walls as it did have a bit of a half-way house feel to it but it was fine for a short stay.
Also - the fixed hairdryer in the bathroom was pretty useless so I just stuck to using the ones in the pool changing room.
The coffee at breakfast wasn't the greatest.

2026-10-16 • via Nuitee
C
Colin • couple • gb
8
stop over for the Cairnryan ferry to N Ireland
Pros:

staff were excellent. hotel a little dated but in good order.

2026-10-16 • via Nuitee
E
Eddie • couple • ie
10
Lovely stay in a lovely hotel
Pros:

Staff were really lovely and food was fab.

Cons:

N/A

2026-10-15 • via Nuitee
R
robert • extended_group • gb
10
Pros:

Excellent value for money, great staff, excellent food and service

2026-10-13 • via Nuitee
J
Janet haughian • couple • gb
10
Nor far from ferry to Ireland
Pros:

Comfy beds good food excellent breakfast.

Cons:

Nothing

2026-10-13 • via Nuitee
E
Erica • family_with_children • gb
9
Perfect 12 hour stop for us before getting the early ferry in the morning.
Pros:

Very handy for our trip to Belfast the following morning. The food in the restaurant was top notch. It was also very reasonably priced. We all really enjoyed our meals and the portions were generous. My husband and daughter enjoyed the swimming pool and games room.

Cons:

Decor was a wee bit dated but it was very clean.

2026-10-13 • via Nuitee
W
Weatherford • solo_traveller • us
9
2026-10-11 • via Nuitee
N
Nicola • family_with_children • gb
7
Nice stay, good location, delicious food
Pros:

Convenient location for our trip with good access and parking, delicious food, quiet area with friendly helpful staff. Good information in rooms, adjoining rooms available.

Cons:

Beds were very hard

2026-10-11 • via Nuitee
B
Bob Adam • family_with_children • gb
9
Good value for money and very helpful friendly staff.
Pros:

Location to the ferry terminal.

Cons:

N/A

2026-10-11 • via Nuitee
J
Judith • couple • gb
9
Great stay
Pros:

Great location for ferry port

Cons:

Nothing

2026-10-07 • via Nuitee
A
Andrew • solo_traveller • gb
10
2026-10-07 • via Nuitee
E
erin • solo_traveller • gb
10
2026-10-07 • via Nuitee
R
rosanna • couple • gb
7
2026-09-19 • via Nuitee
G
griff1960 • solo_traveller • ie
8
Pros:

Location was great and the room was big and bright

Cons:

The hotel is very dated.we dined in tge restaurent but no backround music and at times was as qiite as a church.

2026-09-19 • via Nuitee
R
Renata • couple • ie
10
Nagyon szép volt.
Pros:

Nagyon szép a hotel, nagyon kedves a személyzet, a szoba is tiszta volt, s a medence a fürdőben nagyon kellemes és szép.

Cons:

Talán jó lenne, ha lennének olyan szobák, amelyekről biztosan tudjuk, hogy állatokat nem vittek be korábban. Tehát, hogy legyen állatmentes szoba is.

2026-09-18 • via Nuitee
R
Ralf • solo_traveller • de
8
Pros:

Toll gelegen, und genug Parkplätze

Cons:

Bisschen in die Jahre gekommen

2026-09-18 • via Nuitee
M
mark • solo_traveller • gb
10
2026-09-17 • via Nuitee
R
Rosie • solo_traveller • gb
10
Overall, absolutely lovely, and I really enjoyed my stay.
Pros:

All these were just exactly what I needed! Room is lovely, breakfasts and dinners were really good.

Cons:

Only one very minor thing, which you probably can't do anything about - the switch for the bedside light can't be reached from the bed - so I had to get up in the pitch black dark to find the switch in the middle of the night.

2026-09-17 • via Nuitee
G
Gallagher • solo_traveller • ie
8
Pros:

Old fashioned atmosphereand has seen grander days and good old fashioned service Dinner was very good breakfast was not . Could do with upgrades here and there magnificent dining room and unique bar dont match some of the rest of the building

Cons:

Cold option at breakfast was very poor grated cheese a tomato and a slice of processed round pink meat. ?The fry was better but the fried egg was full of egg shell and couldnt be eaten Again a disparity in the meals offered dinner was good breakfast wasnt good or all edible .

2026-09-17 • via Nuitee