Gold City Hotel

Hotels
7.3 (496 reviews)
Jalan Seri 5, Taman Cheng Baru , Melaka , my

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Express check-in/check-out
Ironing service
Non-smoking throughout
Daily housekeeping
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Design
Friendly staff
OK overall
Cons:
Dirty bathroom
No kettle
Uncomfortable chairs

Categories

Cleanliness
4.94
Guest mentioned unclean bathroom and dirty linens.
Service
8.41
Reception friendly; standard quality for this hotel tier.
Location
8.45
Easy parking noted; standard quality for this hotel tier.
Room Quality
6.4
Comments regarding uncomfortable plastic chairs in the room.
Amenities
5.93
Lack of kettle mentioned; standard quality for this hotel tier.
Value for Money
8.39
Reasonable for the amenities provided; standard quality for this hotel tier.
Food and Beverage
8.44
Standard quality for this hotel tier; not explicitly mentioned.
Overall Experience
7.41
A mix of positive and negative sentiments resulting in an average experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-28 02:22

Property Description

Convenient Location
Gold City Hotel is conveniently located near popular attractions such as Baba & Nyonya Heritage Museum and Cheng Hoon Teng Temple, making it an ideal choice for travelers looking to explore Melaka.

Comfortable Accommodation
Enjoy a comfortable stay in our air-conditioned rooms equipped with free WiFi and private bathrooms. Relax and unwind in our shared lounge area during your stay.

Friendly Multilingual Staff
Our dedicated staff, fluent in English, Malay, and Chinese, are available 24/7 at the reception to assist you with any queries or requests during your time at Gold City Hotel.

For a memorable stay in Melaka, book your room at Gold City Hotel now and experience comfort and convenience at its best.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. A prepayment deposit of MYR 50 via bank transfer is required to secure your reservation. The property will contact you after you book to provide any bank transfer instructions.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.3
Based on 496 reviews
Cleanliness: 4.94
Service: 8.41
Location: 8.45
Room Quality: 6.4
Amenities: 5.93
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 7.41
W
Wai solo_traveller my
2
2026-09-11 via Nuitee
J
Jamaludin family_with_children my
10
Pros:

service, kemudahan di hotel ini sangat memuaskan hati. front desk bernama dewi dan abu sufian so helpful dan sangat mesra. good luck management hotel. saya ada nak tumpangkan makanan dalam peti ais dan mereka sangat generous izinkan tumpang di peti ais hotel di area lobi hotel dalam ruangan air minuman. TQ ya

Cons:

semua. service, staff yang friendly, kemudahan hotel yang lengkap, harga hotel yang reasonable walaupun harga 3 star tapi front desk dan service hotel sangatlah mesra ya

2026-09-07 via Nuitee
A
AMI solo_traveller my
7
2026-09-01 via Nuitee
U
Ummi solo_traveller my
10
2026-09-01 via Nuitee
A
Amir couple my
10
Pros:

Good

2026-08-23 via Nuitee
A
Amir extended_group my
10
Pros:

Good

2026-08-23 via Nuitee
N
Nur solo_traveller my
3
2026-08-09 via Nuitee
M
Mohd solo_traveller my
10
2026-08-05 via Nuitee
N
NORBAAYAH extended_group my
8
2026-08-03 via Nuitee
J
Joanna solo_traveller sg
6
2026-07-16 via Nuitee
D
Daniel extended_group my
1
Worst place I’ve ever booked on this app, please don’t stay here
Pros:

Nothing

Cons:

The bedsheets were horrible, the floor was not clean at all, the bathroom looked a post-Hiroshima war bunker, the air cond was dysfunctional, the light switch routing was horrendous, the room smelt like sweaty dogs, the air was dusty, the wallpaper was horrible, the hotel itself was not advertised honestly, we didn’t know it was an OYO hotel until we reached there. The room was so bad we had to change rooms 4 times and there was an issue in every room. Horrible “hotel”.

2026-07-12 via Nuitee
W
Wong extended_group my
10
Excellence
Pros:

My friends said the staff is so Nice, Morning staff is so good in giving directions that one name Daus I think and he's nice, that Chinese lady also Nice, the Room is Totally clean, I've once also Stay in this hotel 1 year ago, very good... So I Recommended my friends.

Cons:

Nothing

2026-07-04 via Nuitee
H
htwe solo_traveller my
1
2026-06-26 via Nuitee
N
NUR HAYATI family_with_children my
7
Pros:

receptionist bagus . lokasi bagus

Cons:

ada lipas . saya geli .

2026-06-18 via Nuitee
S
Shakeel solo_traveller my
9
2026-06-11 via Nuitee
A
Azhar abdul couple my
10
All is totally excellent
Pros:

My friends said the facilities is excellent, all the staff is nice and the room is totally clean and comfortable, one staff answering my call name firdaus is good, he gives me directions to the hotel and all the food near by is good...

Cons:

Nothing

2026-06-11 via Nuitee
Z
Zainal solo_traveller my
10
2026-06-05 via Nuitee
N
Nurul Ain extended_group my
9
2026-06-05 via Nuitee
L
Lee family_with_children my
1
2026-06-01 via Nuitee
A
Ahmad Faizel couple my
9
Pros:

aircond, spacious room, fast check in

Cons:

wardrobe

2026-05-31 via Nuitee