STAGE 12 Hotel by Penz

Hotels
8.6 (5001 reviews)
12 Maria-Theresien-Straße , Innsbruck , at

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Sauna
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Cons:
Check-in delays
Room cleaning issues

Categories

Cleanliness
8.08
One instance of room not being cleaned; overall acceptable.
Service
8.85
Friendly and helpful staff, despite some check-in delays.
Location
9.09
Excellent central location near attractions.
Room Quality
8.54
Modern and spacious rooms with good views.
Amenities
8.57
Great breakfast and hotel bar, though some amenities lacking.
Value for Money
8.03
Price reflects standards but could be better given some issues.
Food and Beverage
9.08
Excellent breakfast selection and quality.
Overall Experience
8.55
Enjoyable stay with some minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:00

Property Description

Luxurious City Hotel with Stunning Mountain Views

Elegant Accommodations: STAGE 12 Hotel by Penz offers air-conditioned rooms with modern amenities, including flat-screen TVs and private bathrooms with free toiletries. Some rooms even have a cozy seating area for relaxation.

Relaxation and Wellness: Guests can unwind at the spa, equipped with a sauna, steam bath, and fitness area. The terrace provides breathtaking mountain views, and the modern hotel bar is perfect for enjoying a cocktail.

Prime Location: Situated centrally in Innsbruck, near iconic landmarks like the Golden Roof and State Museum of Tyrol, the hotel is conveniently close to major attractions and transportation hubs.

Book now to experience the perfect blend of luxury, comfort, and convenience at STAGE 12 Hotel by Penz!

Important information:

Please note that this is a nonsmoking hotel, guests will be charged at least EUR 100 for smoking. For noncompliance the property will charge you also for the fire brigade being called out.

Please note that underground parking is available in the Rathausgalerie car park with direct access to the hotel. A 24-hour ticket is available at a discounted rate for hotel guests. Entrance for hotel guests
is located on level U1. Please enter Fallmerayerstraße 1 in your navigation device.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 16 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 5001 reviews
Cleanliness: 8.08
Service: 8.85
Location: 9.09
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 9.08
Overall Experience: 8.55
A
Aybike • solo_traveller • de
10
10/10 would recommend
Pros:

Location, cleanliness

Cons:

All good actually but the entrance is a bit tricky, gotta follow the signs meticulously

2026-05-16 • via Nuitee
J
Joachim • couple • at
9
Empfehlung: Top Hotel, super Lage
Pros:

Zentral. Saubere, schöne Zimmer. Nettes Personal.

2026-05-16 • via Nuitee
R
Reto • couple • ch
8
2026-05-16 • via Nuitee
M
Marilena • extended_group • it
9
2026-05-16 • via Nuitee
P
Petra • solo_traveller • at
9
2026-05-15 • via Nuitee
G
Gerhard • solo_traveller • at
8
Cons:

Zu wenige Haken im Badezimmer für Hand/Badetücher, zweiter Sessel im Zimmer wäre gut.

2026-05-14 • via Nuitee
V
Vasile Costin Theodor • couple • ro
10
Pros:

Great location, great hotel and a spectacular mountain view!

2026-05-14 • via Nuitee
C
Chaitanya • couple • sg
9
2026-05-14 • via Nuitee
E
Eva • couple • ch
10
2026-05-14 • via Nuitee
F
Franz • couple • at
7
2026-05-14 • via Nuitee
W
Wolfgang M. • solo_traveller • at
9
Pros:

Alles Top

2026-05-13 • via Nuitee
E
Elena • family_with_children • de
5
would not stay there again
Pros:

Great location and a clean room.

Cons:

Arrogant attitude from the reception staff. A €100 deposit was withheld for a 1-day stay without any clear explanation, just “these are the rules.” At check-out, we were told that the tourist tax had to be paid, otherwise the deposit would not be refunded, which felt inappropriate and disrespectful. 😁The room looks spacious in the photos, but in reality it is quite small. There was no hallway as shown in the photos — just a narrow 2-meter passage leading directly into a room with a bed.

2026-05-13 • via Nuitee
N
Nadine • extended_group • ch
10
Top
Pros:

Die Lage ist top.Hotel und Personal alles super würden wieder gehen.

2026-05-13 • via Nuitee
J
Jan • extended_group • cz
10
Pros:

Fruhstuck war ein Traum mit grosse Auswahl. Die Lage ist sehr gut in Verbindung mit der Garage.

2026-05-12 • via Nuitee
T
Toni • family_with_children • ch
9
2026-05-12 • via Nuitee
M
Martina • solo_traveller • at
8
2026-05-12 • via Nuitee
L
Lukas • solo_traveller • ch
10
Pros:

Superschöner Spa-Bereich!
Sehr freundliches Personal

2026-05-11 • via Nuitee
B
Berthold • solo_traveller • at
10
Es hat alles besten gepasst, besonders das Frühstück war hervorragend!
Pros:

Sehr zentral gelegen und sehr stimmig eingerichtet!

Cons:

Es gab nichts

2026-05-11 • via Nuitee
M
Martin • couple • de
10
2026-05-11 • via Nuitee
N
Nathalie • solo_traveller • ch
9
Tolle Lage, tolles Zimmer
Pros:

Die Lage war super und wir konnten alles schnell und einfach zu Fuss erreichen. Wir hatten zu viert ein Zimmer gebucht und das Zimmer hatte eine tolle Grösse für mehrere Personen.
Unser Gepäck konnten wir unkompliziert einlagern, bis unser Zug zurück nach Hause fuhr.

2026-05-10 • via Nuitee