STAGE 12 Hotel by Penz

Hotels
8.6 (5383 reviews)
12 Maria-Theresien-Straße , Innsbruck , at
+43 512 312312

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Cons:
Check-in delays
Room cleaning issues

Categories

Cleanliness
8.08
One instance of room not being cleaned; overall acceptable.
Service
8.85
Friendly and helpful staff, despite some check-in delays.
Location
9.09
Excellent central location near attractions.
Room Quality
8.54
Modern and spacious rooms with good views.
Amenities
8.57
Great breakfast and hotel bar, though some amenities lacking.
Value for Money
8.03
Price reflects standards but could be better given some issues.
Food and Beverage
9.08
Excellent breakfast selection and quality.
Overall Experience
8.55
Enjoyable stay with some minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:00

Property Description

Luxurious City Hotel with Stunning Mountain Views

Elegant Accommodations: STAGE 12 Hotel by Penz offers air-conditioned rooms with modern amenities, including flat-screen TVs and private bathrooms with free toiletries. Some rooms even have a cozy seating area for relaxation.

Relaxation and Wellness: Guests can unwind at the spa, equipped with a sauna, steam bath, and fitness area. The terrace provides breathtaking mountain views, and the modern hotel bar is perfect for enjoying a cocktail.

Prime Location: Situated centrally in Innsbruck, near iconic landmarks like the Golden Roof and State Museum of Tyrol, the hotel is conveniently close to major attractions and transportation hubs.

Book now to experience the perfect blend of luxury, comfort, and convenience at STAGE 12 Hotel by Penz!

Important information:

Please note that this is a nonsmoking hotel, guests will be charged at least EUR 100 for smoking. For noncompliance the property will charge you also for the fire brigade being called out.

Please note that underground parking is available in the Rathausgalerie car park with direct access to the hotel. A 24-hour ticket is available at a discounted rate for hotel guests. Entrance for hotel guests
is located on level U1. Please enter Fallmerayerstraße 1 in your navigation device.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Location

Guest Reviews

8.6
Based on 5383 reviews
Cleanliness: 8.08
Service: 8.85
Location: 9.09
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 9.08
Overall Experience: 8.55
R
Rami • family_with_children • il
10
2026-09-11 • via Nuitee
Βαγγέλης • family_with_children • gr
10
2026-09-11 • via Nuitee
K
Karolien • solo_traveller • be
10
Aangenaam hotel
Pros:

Gezellig hotel, rustig

2026-09-11 • via Nuitee
R
Rafael • couple • es
8
Buena habitación,personal poco atento
Pros:

La ubicación es buena.La forma de acceder al parking muy difícil,las explicaciones dadas en recepción para acceder erróneas

Cons:

El personal fue poco atento.
Dio explicaciones erróneas del acceso al parking
Viendo que estábamos esperando la habitación en ningún momento realizaros ninguna gestión para agilizar la disponibilidad

2026-09-11 • via Nuitee
T
TEFLAH • family_with_children • kw
9
Cons:

تنوع الإفطار

2026-09-10 • via Nuitee
A
Albaydhani • couple • sa
8
جميييل ورائع
Pros:

رائع وفيه مكيف ونظيف جدا وداخل السنتر

Cons:

عدم وضوح معالمه او موقف السيارات وصعوبه الوصول له

2026-09-10 • via Nuitee
C
Carlota • extended_group • es
9
Céntrico y cómodo con parking concertado
Pros:

Ubicación e instalaciones. Parlking concertado muy cómodo si vas en coche, con acceso directo al hotel

Cons:

Armario muy pequeño

2026-09-10 • via Nuitee
M
Miłosz • solo_traveller • pl
9
2026-09-10 • via Nuitee
K
Kitty • solo_traveller • nl
9
Fantastisch hotel
Pros:

De ligging van het hotel en comfort van de kamer

Cons:

Niets viel tegen

2026-09-10 • via Nuitee
G
Giulia • family_with_children • it
9
Pros:

Posizione centralissima, camera un po' piccola ma pulita

2026-09-09 • via Nuitee
L
Laura • couple • ch
9
Tolles Stadthotel 😊
Pros:

Zentrale Lage und trotzdem ruhig.

Cons:

Zufahrt zur Tiefgarage wurde nicht im Voraus kommuniziert, obeohl ich bei der Buchung einen Parkplatz reserviert habe. Wir mussten das Auto umparkieren (umständlich).

2026-09-09 • via Nuitee
E
Elka • family_with_children • al
1
2026-09-09 • via Nuitee
K
Konstanze • solo_traveller • de
10
Pros:

Super Lage, modernes Zimmer, sehr sauber.

Cons:

Die Matratze war etwas hart

2026-09-09 • via Nuitee
S
Sergey • solo_traveller • il
9
2026-09-09 • via Nuitee
N
Nicholas • solo_traveller • gb
10
Pros:

Pleasant and friendly staff . Very helpful

2026-09-08 • via Nuitee
L
Luca Niclas • couple • de
9
2026-09-08 • via Nuitee
G
Gebhard • solo_traveller • at
8
2026-09-08 • via Nuitee
C
Catherine • couple • au
10
Great Location, comfortable bed, great buffet breaky!
Pros:

Perfect location for a one night stay. Comfortable modern rooms. Buffet breakfast was very good, plenty of choices.

Cons:

As a non smoker, The smell of cigarette smoke coming from the lower courtyard (or another room) meant we couldn’t open the window and enjoy the mountain view we paid for. The hotel does have a strict non smoking policy in rooms. Not sure whether a higher floor may help this.

2026-09-08 • via Nuitee
N
Nadja • solo_traveller • at
9
Pros:

Extrem gute Lage.

Cons:

Badezimmer riesig im verleich zum Zimmer

2026-09-08 • via Nuitee
H
Hans • couple • ch
10
2026-09-08 • via Nuitee