Mercure Bandung City Centre

Hotels
•
Mercure
9.4 (310 reviews)
Jalan Lengkong Besar No 8 , Bandung , id

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Wide breakfast selection
Cons:
Slow service
Room quality issues

Categories

Cleanliness
8.69
The room's cleanliness can be improved.
Service
9.66
Most staff were friendly and helpful, although some showed gaps in service quality.
Location
10
The hotel is conveniently located near great eateries.
Room Quality
8.7
Room size and interior quality are inferior compared to other hotels.
Amenities
9.65
Good facilities including a rooftop bar and pool with impressive views.
Value for Money
9.18
Pricing is reasonable, but service quality should match the price.
Food and Beverage
9.64
Breakfast buffet selection offers a wide variety of local food.
Overall Experience
9.69
Mixed experiences but overall enjoyable, especially with helpful staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:44

Property Description

Luxurious Amenities
Mercure Bandung City Centre offers an upscale experience with an outdoor swimming pool, fitness centre, and a restaurant for guests to enjoy during their stay.

Convenient Location
Situated near popular attractions like Braga City Walk and Bandung Train Station, this hotel provides easy access to the best of what the city has to offer.

Comfortable Accommodation
Guest rooms at Mercure Bandung City Centre are well-equipped with modern amenities including air conditioning, flat-screen TVs, and private bathrooms, ensuring a comfortable and relaxing stay for all guests.

Book your stay at Mercure Bandung City Centre now to experience the perfect blend of luxury and convenience during your visit to Bandung.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for Rp 500,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 310 reviews
Cleanliness: 8.69
Service: 9.66
Location: 10
Room Quality: 8.7
Amenities: 9.65
Value for Money: 9.18
Food and Beverage: 9.64
Overall Experience: 9.69
L
Ludwig • solo_traveller • de
7
2026-05-30 • via Nuitee
S
SHAHRUM • solo_traveller • my
8
SATISFIED
Pros:

CONVENIENT

2026-05-27 • via Nuitee
E
Eleanor • couple • my
6
Pros:

Room & amenities: spacious room and bathroom; comfortable bed; air-conditioning was fine. Water dispenser on my room floor was sometimes empty, but overall useful.

Cons:

Lobby had close to zero air-conditioning. The room was not ready by the check-in time stated - we waited at the lobby for approximately 45 minutes for the room to be ready, but it wasn't ideal due to a lack of plug points and stuffiness/heat in the lobby. Lifts were slow.

Traffic was audible even after 11pm (our room was on the 7th floor). Shower drainage was slow, and there was no ledge/rack to put our own toiletries/spectacles in the shower area. Duvet/comforter smelled unpleasant, and the side tables were too far away from the bed.

2026-05-21 • via Nuitee
S
Schaus • couple • be
5
Bof
Pros:

Les équipement

Cons:

Chambre pas isolé simple vitrage et donc le bruit de la rue nous a empêcher de dormir toute la nuit...

2026-05-15 • via Nuitee
J
Jeremy • couple • fr
7
2026-05-12 • via Nuitee
T
Tim • solo_traveller • de
10
2026-05-08 • via Nuitee
M
Marison Feriandi • solo_traveller • id
7
Pros:

Breakfast

Cons:

Parking lot very limited

2026-05-06 • via Nuitee
F
Fachmiaming • Family
10
Very Nice city Hotel with Friendly Service staff
Pros:

Very Nice city hotel in bandung, location nearby Braga, Asia Africa.
Lengkong street food nearby the hotel.
Roof Top Pool was amazing view, ambience, food and staff very nice
Bfast Excellent, staff very friendly Anung, Rizwan, Mr. Mirsa and Chef Benny always taking care the guest around.

Will come back soon. Thank you

2026-04-30 • via Tripadvisor
C
Claudia • solo_traveller • fr
10
Pros:

La vue sur le roof top avec piscine
La gentillesse du personnel
La qualité du wifi
Le petit déjeuner

Cons:

Rien

2026-04-29 • via Nuitee
O
Omar • couple • sa
10
2026-04-28 • via Nuitee
G
Günaydın • solo_traveller • id
8
2026-04-23 • via Nuitee
M
MOHD IZUDDIN • family_with_children • my
7
2026-04-23 • via Nuitee
E
Elisabeth • solo_traveller • nl
10
Tophotel in centrum Bangdung
Pros:

Zwembad rooftop en super aardige mensen bij de receptie. Kosteloze late uitcheck. Vlakbij Braga: het Parijs van Java

Cons:

Alles was uitstekend.

2026-04-19 • via Nuitee
D
Daniëlle • solo_traveller • nl
9
2026-04-19 • via Nuitee
F
Fauzan • family_with_children • id
10
2026-04-13 • via Nuitee
H
Hanifa • extended_group • nl
7
Pros:

Great location in the center of Bandung. Easy to get around to the touristy places such as Jl. Asia Afrika or Jl. Braga. Rooftop swimming pool was small but was nice enough. I liked that there’s water dispenser in the hallways of the room so I can easily refill my water bottles.

Cons:

The bed was very hard that I had difficult time sleeping. On the first day our towels smelled like cigarette smokes even though we had a non smoking room so the turndown service could use some work. Rooftop bar ambiance was a bit meh.

2026-04-12 • via Nuitee
A
Andi Astika • couple • ch
8
2026-04-07 • via Nuitee
H
Hermawan • family_with_children • id
6
Overall good
Pros:

Cuma susah aja cari parkirnya di hari kedua menginap, sepulang dari Maribaya.. petugas security kurang friendly (terkesan agak kasar) pada saat menyampaikan informasi parkir penuh dan mengarahkan mobil kami untuk di holding di area lobby yg kemudian dibantu vallet service..

Cons:

Susah mencari parkir mobil dihari kedua menginap, sepulang dari Maribaya.. Petugas security kurang friendly (terkesan agak kasar) pada saat menyampaikan informasi parkir penuh dan mengarahkan mobil kami untuk di holding di area lobby yg kemudian dibantu vallet service.. FYI, I'm also as Security Manager in one of Five Stars Hotel Luxury in Jakarta

2026-03-31 • via Nuitee
A
Aizat • couple • my
10
2026-03-30 • via Nuitee
M
madmE3957CP • Business
10
Perfect
Pros:

very helpful for holidays and also work because the internet is super fast

2026-03-19 • via Tripadvisor