Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Comfortable beds
Cons:
Small rooms
Cleanliness issues
Limited food options

Categories

Cleanliness
8.01
Several guests reported issues with cleanliness. Small rooms and dirty towels were noted.
Service
9.48
Most guests expressed positive experiences with the helpfulness of staff, although there were a few complaints.
Location
9.52
The hotel is well-located, with good access to public transport and dining options nearby.
Room Quality
7.97
Rooms reported as small with some cleanliness issues. Comfort was mentioned positively.
Amenities
7
Lack of on-site dining options like breakfast was noted, which is a disadvantage.
Value for Money
7.96
Some guests feel it is overpriced given the amenities and service issues.
Food and Beverage
7.01
The absence of breakfast options negatively affected the rating.
Overall Experience
8.68
Despite some negatives, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:49

Property Description

Luxurious Accommodation
Indulge in a stay at The Allen Hotel, located in the vibrant Lower East Side of New York. Each room offers free WiFi, a flat-screen TV, and a private bathroom. Upgrade to a room with a balcony for stunning city views.

Delicious Dining Options
Start your day with a delicious continental breakfast at our on-site cafe. Unwind in the evening with a drink from the full bar, or savor a cup of local coffee. The perfect way to experience the culinary delights of the city.

Convenient Business Facilities
For our business travelers, we offer a well-equipped business center with a fax machine and photocopier. Our multilingual staff at the 24-hour front desk are ready to assist you with any needs during your stay.

Experience the best of New York at The Allen Hotel. Book now for an unforgettable stay!

Important information:

Please note that alternate policies will apply for bookings of 5 rooms or more.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 2071 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 7.97
Amenities: 7
Value for Money: 7.96
Food and Beverage: 7.01
Overall Experience: 8.68
L
lucy • solo_traveller • gb
7
Great location
Pros:

Great location. Friendly and helpful staff.

Cons:

Needed a good clean, bedding was old, yellowing, toilet seat worn and peeling

2026-05-30 • via Nuitee
S
Sandra • couple • us
8
Well stay here again.
Pros:

Great value. Very comfortable and clean. Friendly staff. Good location

Cons:

Could have used a mirror in the room.

2026-05-29 • via Nuitee
M
maurizio • solo_traveller • us
9
2026-05-27 • via Nuitee
G
Giovanni • couple • it
9
2026-05-23 • via Nuitee
L
Laura • couple • fr
8
Great value for money and excellent location. Nice staff.
Pros:

Highly recommend the hotel. It’s comfortable, safe, clean, staff is gentle and has an excellent location if you want to stay in a local and vibrant neighborhood, it has plenty of good restaurants, parks, and transportation nearby making it so easy to move around manhattan and visiting Willsburg and Brooklyn.
We had a room with balcony which is rare for New York, this was a plus! As it’s next to an avenue we could hear a bit the noise but overall would say is correctly isolated.
The air conditioning works well, the bedroom is well equipped and the bathroom accessories are good too.

2026-05-22 • via Nuitee
T
Trever • couple • us
8
2026-05-19 • via Nuitee
J
Jorgia • solo_traveller • au
6
2026-05-17 • via Nuitee
B
Bonnie • solo_traveller • us
10
Pros:

The bed is great. I love the decor there is an Asian theme

Cons:

Everything went really fine this time I usually do stay there when I come to Manhattan

2026-05-15 • via Nuitee
H
Hector • couple • us
9
2026-05-15 • via Nuitee
D
Darrick • solo_traveller • us
1
It was okay it should had been $150 for what they were offering a night.
Pros:

The bed was comfortable and the location was cool. Because there was a lot in the area such as bars, different options of food places to pick from.

Cons:

It was not that great of a hotel for $350 a night. The room was right next to a close business. Once i pulled back the sheets that was covering the window there was a close down food place. That was a turn off.

2026-05-13 • via Nuitee
A
Angie • solo_traveller • us
9
Nice hotel. Convenient location for our stay.
Pros:

The room was small but comfortable and it was really nice having a balcony.

Cons:

Nothing comes immediately to mind.

2026-05-11 • via Nuitee
J
Ja’Vonne • couple • us
8
2026-05-10 • via Nuitee
S
Stacey • solo_traveller • us
10
2026-05-09 • via Nuitee
S
Stephanie • couple • gb
10
Lovely hotel & great location
Pros:

Love the location, staff, rooms were clean! The views for the rooftop is lovely! I will be returning back here on my next trip

Cons:

N/A

2026-05-07 • via Nuitee
M
Mariapaola • solo_traveller • it
9
Bellissima NY
Pros:

Posizione ottima e balconcino con vista spettacolare su freedom tower e empire state building

Cons:

Purtroppo non c’è la colazione in struttura

2026-05-05 • via Nuitee
M
michel • solo_traveller • fr
7
Pros:

les bouteilles d'eau fournies chaque jour

Cons:

la taille des lits de la chambre pour 3 adultes ils étaient très petits donc peu évident de dormir à 3

2026-05-02 • via Nuitee
A
Alexandria • couple • us
5
WAS CHARGED TWICE THROUGH BOOKING.COM IS STILL HAVEN'T RECEIVED MY REFUND YET OF $116.44 PLUS NO TV
Pros:

I WAS CHARGED TWICE THROUGH BOOKING.COM IS STILL HAVEN'T RECEIVED MY REFUND YET OF $116.44

Cons:

WAS CHARGED TWICE THROUGH BOOKING.COM IS STILL HAVEN'T RECEIVED MY REFUND YET OF $116.44

2026-04-29 • via Nuitee
D
daniela • couple • it
9
2026-04-27 • via Nuitee
S
Sami • solo_traveller • fr
9
Enjoyable spot from which to tour the lower east side and soho
Pros:

The staff were very friendly, helping me with check in and late check out. The room was well lit, spacious and clean.

2026-04-27 • via Nuitee
R
Robert • couple • se
7
2026-04-26 • via Nuitee