Heroes Hotel

Hotels
8.4 (400 reviews)
1260 Lemery Street cor. Osmena Highway , Manila , PH

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple mentions; receptionist 'Cat' praised)
Clean rooms and comfortable beds / good bathrooms
Smooth check-in and pleasant rooftop bar (when open)
Generally a pleasant/’decent’ short-stay experience
Cons:
Outdated/poorly maintained facilities (broken terrace chairs, jacuzzi reported dirty, pool-area damage)
No vegetarian breakfast options / breakfast service issues
No loungers at rooftop pool and restrictions on taking water to pool seats
No microwave or fridge in rooms; sofa bed very small/uncomfortable
Location far from city centre and near a busy highway; noise from groups/teenagers

Categories

Cleanliness
7
Mixed to negative: one review mentions a dirty jacuzzi and poor maintenance of pool area and terrace (broken/old chairs), indicating cleanliness/maintenance issues.
Service
10
Strong positive: multiple reviews praise staff as friendly and helpful (receptionist 'Cat' highlighted, personnel maîtrisant l'anglais, vriendelijke receptioniste), and check-in was described as smooth.
Location
7.2
Negative for some guests: described as far from the centre and next to a busy highway with little nearby to do; rooftop bar was noted but location generally inconvenient for sightseeing.
Room Quality
10
Generally positive: several guests mention comfortable beds, a correct/very good room and nice bathroom; one review notes the sofa bed is poor/small but overall room comfort is strong.
Amenities
7.3
Mixed/negative: rooftop pool area lacked loungers, restrictions on taking water to pool seats, broken/outdated terrace furniture and some broken items at the pool; rooms lack microwave/fridge.
Value for Money
8.4
Standard quality for this hotel tier.
Food and Beverage
7.3
Negative: breakfast options problematic for vegetarians (unable to get simple toast without being forced to order an omelette); limited F&B hours (pool/terrace closed early).
Overall Experience
10
Overall mixed but leaning positive: many guests report a 'prima' / 'decent' stay, friendly staff and comfortable rooms, though there are notable issues with maintenance, noise and certain amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 13:58

Property Description

Convenient Location
Heroes Hotel, situated in Manila, offers easy access to major attractions like Cultural Centre of the Philippines and World Trade Centre Metro Manila.

Comfortable Accommodation
Each room at this 3-star hotel is equipped with modern amenities including air conditioning, wardrobe, and some even feature a balcony and bathtub for a relaxing stay.

Delightful Dining and Services
Guests can enjoy a delicious American buffet breakfast and savor international and steakhouse cuisine at the in-house restaurant. The hotel also provides a business center, free bike rental service, and free WiFi for a convenient stay.

Book your stay at Heroes Hotel now for a memorable experience in Manila!

Important information:

Please note that extra person ages 4 years old and above will be charged an additional cost for the breakfast. Please contact the property for further details.

Rooms with balcony is based upon the availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Location

Guest Reviews

8.4
Based on 400 reviews
Cleanliness: 7
Service: 10
Location: 7.2
Room Quality: 10
Amenities: 7.3
Value for Money: 8.4
Food and Beverage: 7.3
Overall Experience: 10
R
Rivera • family_with_children • jp
3
2026-08-27 • via Nuitee
J
Jacob • solo_traveller • dk
10
2026-06-19 • via Nuitee
J
Jacob • solo_traveller • dk
10
2026-06-19 • via Nuitee
D
Dehlia • solo_traveller • nl
8
Prima.
Pros:

Ik verbleef hier voor één nacht, en dat was prima. Weinig op aan te merken.

Cons:

-

2026-05-28 • via Nuitee
P
Pauline • solo_traveller • gb
7
Decent hotel for short stay
Pros:

The rooms were cleaned and the beds were comfortable. The staff were lovely.

Cons:

No loungers by the rooftop pool. Not being able to take drinking water up to the seats by the pool.
There were no vegetarian breakfast options. I tried to order just toast but they said you must order the omelette that comes with toast. I explained I don't eat eggs but that they said thats the only way to get the toast. What a waste of food!!
The hotel seemed to be full of very young teenagers who were loud into the night. Possibly a school trip?

2026-05-17 • via Nuitee
D
Douglas Gene • couple • us
9
2026-04-29 • via Nuitee
R
Ryan • family_with_children • us
10
2026-04-27 • via Nuitee
J
Jennilyn • solo_traveller • ph
9
2026-04-20 • via Nuitee
B
Benjamel • family_with_children • be
8
Pros:

Personnel avenant et maîtrisant l'anglais. Chambre 605 très correcte, belle salle de bains. Literie confortable.

Cons:

Rien.

2026-04-03 • via Nuitee
G
Goms • couple • ph
10
2026-03-28 • via Nuitee
R
Rifkin • family_with_children • ph
8
2026-03-28 • via Nuitee
E
Elucios • family_with_children • ca
10
Pros:

the staff are very friendly, helpful specially the receptionist name cat. she give all what i need.

Cons:

No microwave and and.fridge in the room

2026-03-28 • via Nuitee
M
Maria Cristina • family_with_children • ph
8
Pros:

Very nice place

Cons:

Rooms so comfy

2026-03-19 • via Nuitee
K
Khristine Joyce • couple • nz
8
2026-03-06 • via Nuitee
B
Bo • solo_traveller • de
6
2026-03-01 • via Nuitee
M
Marlies • family_with_children • nl
4
Ver buiten t centrum, niks in de buurt te beleven, aan een drukke snelweg.
Pros:

inchecken ging vlot, vriendelijke receptioniste. Op het dak zat een barretje wat wel aardig okay was.

Cons:

Het hotel is wel flink verouderd en ze onderhouden het ook niet goed. Het dakterras was ver uit de tijd met verouderde kapotte stoelen. De jacuzzi was vies en bij het zwembad waren ook verschillende dingen afgebroken. Bovendien was dit alles al om 22.00 uur dicht, behalve de bar, maar daar was niks te doen. Het personeel schrok dat er ineens kanten waren. De kamers konden ermee door, gewoon standaard, niks bijzonders eraan. Maar dat slaapbankje stelt echt helemaal niks voor. Daar passen misschien net 2 kleine kinderen op, erg klein, krakkemikkig

2026-02-24 • via Nuitee
R
Robertson • solo_traveller • ph
5
2026-02-08 • via Nuitee
M
Marie Josielle • extended_group • ph
6
2025-10-02 • via Nuitee
P
Paul • couple • ca
10
2025-09-20 • via Nuitee
F
Francesco • couple • it
9
2025-08-12 • via Nuitee