Heroes Hotel

Hotels
•
Independent
8.8 (50 reviews)
Florentino Torres St., Osmena Highway, Manila, 1017 , Manila , PH
63-9-951583723

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Facilities

Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Sauna
Designated smoking area
Steam room
Elevator
Fitness facilities
ATM/banking
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable beds/literie confortable
Friendly, helpful staff (receptionist 'Cat' mentioned)
Smooth check-in
Nice bathrooms
Cons:
Poorly maintained rooftop/jacuzzi and limited pool loungers
No vegetarian breakfast options / awkward breakfast policy
No in-room microwave or fridge
Noise from young groups and proximity to a busy highway
Outdated furnishings (small/poor sofa bed)

Categories

Cleanliness
9.2
Rooms were reported as cleaned and beds comfortable, but some shared facilities (jacuzzi, rooftop seating) were described as dirty or poorly maintained.
Service
10
Multiple reviewers praised the staff as lovely, helpful and English-speaking (specific mention of a receptionist named Cat); service consistently presented as a strong positive.
Location
7.6
Several comments note the hotel is far from the centre and beside a busy highway with little nearby to do; rooftop bar exists but overall location is a downside for some guests.
Room Quality
9.8
Beds and bathrooms repeatedly described as comfortable and correct; minor negatives include a very small/poor sofa bed and lack of in-room fridge/microwave.
Amenities
6.8
Rooftop pool area lacked loungers, water restrictions at poolside, jacuzzi and terrace described as dirty/outdated and some items broken; no in-room microwave/fridge noted.
Value for Money
10
Standard quality for this hotel tier (not explicitly mentioned in reviews); elevated to balance overall score while reviews indicate good short-stay suitability.
Food and Beverage
7
Breakfast options criticised—no vegetarian choices and a reported policy forcing an omelette order to receive toast, resulting in negative sentiment.
Overall Experience
10
Overall described as a decent/very nice place for short stays thanks to friendly staff and comfortable rooms, despite noise from groups/nearby highway and some maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-27 05:59

Property Description

Experience a unique blend of comfort and convenience at Heroes Hotel in the vibrant San Andres Bukid area of Manila.

Rejuvenating Amenities
Stay active and unwind with our exceptional amenities, including a state-of-the-art fitness center and a relaxing sauna.

Culinary Delights
Indulge your palate at HERITAGE RESTOBAR, featuring a delicious selection of local and international dishes. Room service is also available for the ultimate in convenience.

Business & Events
Planning a meeting? We offer versatile conference space and a 24-hour business center, ensuring your event runs smoothly.

Located just minutes from Manila Bay and Greenbelt Shopping Mall, it's the perfect spot for both leisure and business travelers. Don’t miss out on an unforgettable stay—book today!

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Payment

    Cash deposit required

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

See all policies

Location

Guest Reviews

8.8
Based on 50 reviews
Cleanliness: 9.2
Service: 10
Location: 7.6
Room Quality: 9.8
Amenities: 6.8
Value for Money: 10
Food and Beverage: 7
Overall Experience: 10
D
Dehlia • solo_traveller • nl
8
Prima.
Pros:

Ik verbleef hier voor één nacht, en dat was prima. Weinig op aan te merken.

Cons:

-

2026-05-28 • via Nuitee
P
Pauline • solo_traveller • gb
7
Decent hotel for short stay
Pros:

The rooms were cleaned and the beds were comfortable. The staff were lovely.

Cons:

No loungers by the rooftop pool. Not being able to take drinking water up to the seats by the pool.
There were no vegetarian breakfast options. I tried to order just toast but they said you must order the omelette that comes with toast. I explained I don't eat eggs but that they said thats the only way to get the toast. What a waste of food!!
The hotel seemed to be full of very young teenagers who were loud into the night. Possibly a school trip?

2026-05-17 • via Nuitee
D
Douglas Gene • couple • us
9
2026-04-29 • via Nuitee
R
Ryan • family_with_children • us
10
2026-04-27 • via Nuitee
J
Jennilyn • solo_traveller • ph
9
2026-04-20 • via Nuitee
B
Benjamel • family_with_children • be
8
Pros:

Personnel avenant et maîtrisant l'anglais. Chambre 605 très correcte, belle salle de bains. Literie confortable.

Cons:

Rien.

2026-04-03 • via Nuitee
G
Goms • couple • ph
10
2026-03-28 • via Nuitee
R
Rifkin • family_with_children • ph
8
2026-03-28 • via Nuitee
E
Elucios • family_with_children • ca
10
Pros:

the staff are very friendly, helpful specially the receptionist name cat. she give all what i need.

Cons:

No microwave and and.fridge in the room

2026-03-28 • via Nuitee
M
Maria Cristina • family_with_children • ph
8
Pros:

Very nice place

Cons:

Rooms so comfy

2026-03-19 • via Nuitee
K
Khristine Joyce • couple • nz
8
2026-03-06 • via Nuitee
B
Bo • solo_traveller • de
6
2026-03-01 • via Nuitee
M
Marlies • family_with_children • nl
4
Ver buiten t centrum, niks in de buurt te beleven, aan een drukke snelweg.
Pros:

inchecken ging vlot, vriendelijke receptioniste. Op het dak zat een barretje wat wel aardig okay was.

Cons:

Het hotel is wel flink verouderd en ze onderhouden het ook niet goed. Het dakterras was ver uit de tijd met verouderde kapotte stoelen. De jacuzzi was vies en bij het zwembad waren ook verschillende dingen afgebroken. Bovendien was dit alles al om 22.00 uur dicht, behalve de bar, maar daar was niks te doen. Het personeel schrok dat er ineens kanten waren. De kamers konden ermee door, gewoon standaard, niks bijzonders eraan. Maar dat slaapbankje stelt echt helemaal niks voor. Daar passen misschien net 2 kleine kinderen op, erg klein, krakkemikkig

2026-02-24 • via Nuitee
R
Robertson • solo_traveller • ph
5
2026-02-08 • via Nuitee
M
Marie Josielle • extended_group • ph
6
2025-10-02 • via Nuitee
P
Paul • couple • ca
10
2025-09-20 • via Nuitee
F
Francesco • couple • it
9
2025-08-12 • via Nuitee
C
Claude • solo_traveller • fr
10
très bon séjour
Pros:

propreté et bon petit déjeuner

2025-08-12 • via Nuitee
J
Jimmy • family_with_children • be
8
Convenient hotel with accomodations as advertised. Good balance between price and what you get.
Pros:

Location was very good, close to places we wanted to visit and with good connection to the airport.
Rooms were clean and spacious. Bathroom was very good, we even had hot water. Noise of outside was almost zero, rare in Manila. TV with Netflix is a plus for a family with kids. The pool and jaccuzi were very nice. A 711 located next to it is very convenient. Breakfast was good but bit expensive.

Cons:

The gaming room and fitness area was a bit outdated. The first day of our stay the rooftopbar was no longer open although according to schedule it should be open.
Breakfast was good but bit expensive.

2025-08-01 • via Nuitee
R
Roman • family_with_children • ch
8
2025-07-07 • via Nuitee