Imperial Suites Serviced Apartment

Hotels
•
Independent
Imperial Suites, Jalan Datuk Tawi Sli, Kuching, 93250 , Kuching , MY
60-13-8189878

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Facilities

Elevator
Fitness facilities
Front desk (limited hours)
Smoke-free property
Free self parking
Covered parking
Secured parking
Health or beauty spa nearby
Wheelchair-accessible pool
Wheelchair-accessible fitness center
See all facilities

Review Highlights

Pros:
Excellent amenities
Good location
Cons:
Service issues
Cleanliness problems

Categories

Cleanliness
7.36
Room is dark and bed is dirty and not comfortable.
Service
8.33
Staff provided wrong password and there were accessibility issues.
Location
10
Great nearby options for shopping and drinks.
Room Quality
7.37
Room is dark and uncomfortable.
Amenities
9.82
Excellent gym and pool facilities.
Value for Money
8.85
Its a cheap economical place to stay.
Food and Beverage
9.31
Hope you enjoy the stay as much as I did.
Overall Experience
9.36
Great amenities but some room for improvement in service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:58

Property Description

Luxurious Amenities for Relaxation and Recreation

Dive into one of the 2 outdoor swimming pools or unwind in the sauna and fitness center for a rejuvenating experience.

Culinary Delights and Socializing Options

Indulge in delectable Chinese cuisine at Boulevard, one of the two restaurants, or enjoy your favorite drink at the chic bar/lounge.

Convenient Facilities and Comfortable Accommodations

Benefit from the business center and elevator, as well as free self-parking onsite. The 5 well-appointed guestrooms with complimentary Wi-Fi, washers/dryers, and housekeeping ensure a comfortable stay.

Immerse yourself in luxury at Imperial Suites Serviced Apartment, centrally located in Kuching—your perfect gateway to explore the vibrant city. Book now for an unforgettable experience!

Important information:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

Cleanliness: 7.36
Service: 8.33
Location: 10
Room Quality: 7.37
Amenities: 9.82
Value for Money: 8.85
Food and Beverage: 9.31
Overall Experience: 9.36
A
Andrew
10
Pros:

The apartment really was top notch, very comfortable and incredibly well equipped. I was greeted outside hours by Lung who very quickly and efficiently got me checked in and settled in to the apartment. The properties share gym and pool facilities with the adjoining hotel and are very good and there is also an attached mall which has good shopping although I prefer the supermarket just across the main road. The Hoff, again just across the street, is a great place to get a drink and unwind a bit. It also has the added benefit of staying open quite late. Hope you enjoy the stay as much as I did.

2025-07-24 • via Nuitee
K
Keith • family_with_children
6
Pros:

Its a cheap economical place to stay.

2025-07-15 • via Nuitee
C
Chun Teong
4
Pros:

When I check in, staff needs to go up the room to get the access card for me. Look unprofessional. The WiFi service down and cannot use nearby WiFi router.in addition, staff provided wrong password. At the end inform me service down and wait for outsourcing technician to fix it on next day! Even apology from staff but unfair for consumer to paid this amount with this poor service which unmatched with the facilities provided!
The bath room inside doesn’t even has place or to put my bath towel or clothes

2025-07-15 • via Nuitee
V
VOON LI
4
Pros:

Room is dark and bed is dirty and not comfortable.

2025-07-14 • via Nuitee
L
Liaw • family_with_children
2
Pros:

Washer & dryer were not provided but mentioned in the part of facilities given in the contract.

2025-03-19 • via Nuitee
A
Allan
4
Pros:

Our room was not available for unclear reasons upon arrival. Sketchy and passive aggressive management. A cash damage deposit was required at check in without prior notice. A paper receipt omitted the deposit amount. A 48 hour wait for confirmation of a change was responded to only after Expedia intervention. Caveat emptor!

2024-03-06 • via Nuitee
K
Khin
10
Pros:

Convenient location

2023-10-26 • via Nuitee
S
Seen Yong
8
Nice place for a break
Pros:

The place is spacious and clean.

2020-07-05 • via Nuitee
V
Verified traveler • friends
10
Pros:

Clean and safe to stay

2020-05-15 • via Nuitee
R
Raphael
10
Weekend gateway
Pros:

The ambience , cleanliness, bedding comfort, pillow, hot & cold shower , tap are running in good condition, facilities excellent, near to places of eating outside , walking distance to the premises. Night view of its surrounding is beautiful as we stayed on the 19th floor of the 20th floir building.

2020-03-25 • via Nuitee
S
Sands • friends
4
Pros:

Cons:
Mattresses soft & worn out, kitchen cabinets & toilets smells bad, wifi weak & had to reboot before connecting, once you step out of the apartment’s main door, strong sewerage smell !!! Very limited housekeeping service. Bath towels looks dirty, yellowish & worn out. Floor lamps provided in 2nd bedroom came with blown off bulbs !

Pros:
Washing machine & dryer provided
Water dispenser for hot & cold water
Water pressure & shower strong n good

2019-04-21 • via Nuitee
H
Hui Yii
10
Very pleasant stay
Pros:

The apartment is spacious and clean. Nice view of the city, satisfied with the facilities, especially water dispenser and washing machine are provided. Beds are comfortable. Very satisfied, strategic location.

2019-01-17 • via Nuitee
V
Verified traveler
8
Pros:

a good place. nice & friendly staff. worth to stay

2018-12-07 • via Nuitee
C
Cindy
10
Pros:

An amazing place to chill with my siblings! Love it. Clean and comfy.

2018-11-12 • via Nuitee
A
Adil
6
Pros:

The property did not accept credit card payment. They only accept cash. This should be advised to guests in advance Inorder to be able to keep cash ready.

2018-08-15 • via Nuitee
Y
Yana
10
Pros:

Spacious home with complete facilities. Very comfortable and near to swimming pool.

2018-08-02 • via Nuitee
V
Verified traveler
8
Apartment review
Pros:

Place was perfect for families. Hosts were excellent and responded quickly to all our requests.
Location is close to the airport and orangutans sanctuary but about 20 minutes from riverside.

2018-07-14 • via Nuitee
V
Verified traveler
10
Pros:

The place is clean and a nice view location. The check in and check out process is smooth. We have a pleasant stay over there.

2018-06-09 • via Nuitee
M
Ms Ng
10
Satified
Pros:

Owner meet our request to provide apartment with landscape view of kuching. Rooms are neat and clean. Whole apartment is nicely renovated and new.Washer and dryer are provide. Water dispenser provide hot and cold water,save trouble of boiling water.Wifi is strong,surfing and downloading movie are fast. Will return to stay on our next trip to Kuching.

2018-05-15 • via Nuitee
A
amilda
10
Excellent apartment
Pros:

Spacious apartment, very clean & adjacent to mall so no problem to get food

2018-03-27 • via Nuitee