Hilton Garden Inn Downtown Birmingham

Hotels
Hilton Garden Inn
8.3 (504 reviews)
250 18th Street South , Birmingham , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good breakfast
Cons:
Maintenance issues in room
Excessive parking fees

Categories

Cleanliness
8.13
Room was clean but mentioned maintenance issues.
Service
9.1
The staff were all very pleasant and helpful.
Location
8.64
Location was safe and quiet.
Room Quality
7.59
Issues with the barn door and some maintenance concerns.
Amenities
8.12
Wednesday mid-morning room opened without housekeeping.
Value for Money
7.58
Parking fees considered excessive.
Food and Beverage
9.13
Breakfast was good and staff provided exceptional service.
Overall Experience
8.1
Overall stay was positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:18

Property Description

Luxurious Amenities
The Hilton Garden Inn Downtown Birmingham offers a seasonal outdoor pool and a fitness centre for guests to enjoy during their stay.

Convenient Services
Benefit from a 24-hour front desk and complimentary WiFi available throughout the property for your convenience.

Prime Location
Located just 400 meters from UAB Hospital, with BJCC and UAB - Rheumatology also nearby, the hotel provides easy access to key destinations. Book your stay now at Hilton Garden Inn Downtown Birmingham for a memorable experience.

Important information:

When traveling with pets, please note that the following extra fees apply: 1-4 night stay: US$75 and 5+ night stays: US$125. The property can allow a maximum of 2 pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 504 reviews
Cleanliness: 8.13
Service: 9.1
Location: 8.64
Room Quality: 7.59
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 9.13
Overall Experience: 8.1
T
Tenisha couple us
9
2026-07-25 via Nuitee
S
Sanders solo_traveller us
10
It was a very nice place to stay and the staff was very nice.
Pros:

The food was outstanding.

Cons:

The fact that I couldn’t get a hospital discount and that the app didn’t work when I tried to make reservations and I ended up using booking and didn’t know you could use hospital discount. No one Told me that. I also am a senior citizen and could have used that too. Is there Anyway my bill can be adjusted. I also did not like paying $20 a day to park. Also I want to make sure that the nights I stayed are used on my honors program.

2026-07-25 via Nuitee
A
Angelia extended_group us
10
2026-07-21 via Nuitee
M
Mike couple us
9
2026-07-21 via Nuitee
C
calum solo_traveller gb
5
Pros:

Hotel and room were great

Cons:

Was over charged and I have co tacted the hotel direct and through booking.com 5 times now but no reply to why I was charged this amount and only received a 30 dollar refund after given a compulsory 100 dollar deposit. Arrived at hotel 10.00pm and checked out 9.00am next morning so no idea why I have been charged 70 dollars extra and that no one can reply to tell me

2026-07-21 via Nuitee
A
AndréJost solo_traveller ch
10
Pros:

Splendid suit, nice atmosphere, super clean - staff very helpful.

2026-07-19 via Nuitee
D
Dustin family_with_children us
7
2026-07-19 via Nuitee
F
Fantasia solo_traveller us
10
2026-07-15 via Nuitee
L
Lori solo_traveller us
9
2026-07-15 via Nuitee
M
Martel solo_traveller us
10
2026-07-14 via Nuitee
S
Shoemaker solo_traveller us
8
Pros:

Pool was nice. Staff was friendly.

Cons:

Room was not serviced and struggled to get clean towels.

2026-07-12 via Nuitee
R
Ryan solo_traveller us
8
2026-07-11 via Nuitee
G
george couple us
10
2026-07-11 via Nuitee
M
Mitisha family_with_children us
10
2026-07-09 via Nuitee
L
Luigino couple au
9
A bit of luxury on your travels
Pros:

Quite a large king size room. Surprised us how large it was. Location is great. Bed is beautiful.
Bathroom was delightful.

Cons:

Noisy Aircon. No proper coffee in the room only decaf.

2026-07-08 via Nuitee
M
Marian couple us
3
Clean place but won’t book again too many kids allowed to roam facilities
Pros:

Clean

Cons:

Fire alarmed pulled by young adults at 4am which cause issues and also the pool wasn’t be secured allowing outside guest in and out the pool

2026-07-06 via Nuitee
V
Valerie couple us
10
2026-06-29 via Nuitee
S
Stephen solo_traveller us
6
Pros:

Clean

Cons:

Location

2026-06-29 via Nuitee
F
FCKlaraFall solo_traveller de
8
Pros:

Schönes Upgrade auf die Suite erhalten. Viel Platz

Cons:

Es war alles in Ordnung!

2026-06-28 via Nuitee
R
Riley family_with_children us
9
Pros:

Location

Cons:

!!!!

2026-06-25 via Nuitee