Homewood Suites by Hilton New Orleans Westbank

Hotels
•
Homewood Suites by Hilton
8.1 (212 reviews)
3 Westbank Expressway , Gretna , us
+1 504-619-9800

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Clean and fresh hotel
Helpful and friendly staff
Good breakfast variety
Cons:
No fridge or microwave in rooms
Water pressure issues
Traffic due to construction

Categories

Cleanliness
7.9
The hotel was clean and smelled fresh; however, water pressure issues were a concern.
Service
8.9
Staff was really nice and helpful during the stay.
Location
8.4
Location was close to restaurants, stores, and only 15-20 min drive to downtown.
Room Quality
7.9
Rooms are large with kitchenettes; however, missing fridge and microwave were disappointing.
Amenities
7.4
No fridge or microwave in the room as advertised; also issues with water pressure.
Value for Money
8.4
Overall good stay for the price.
Food and Beverage
7.9
Breakfast was good but could have a better variety.
Overall Experience
8
Overall good stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:20

Property Description

Convenient Location
Located in Gretna, Homewood Suites By Hilton New Orleans West Bank is just a short distance from Union Station and Mercedes-Benz Superdome. Perfect for travelers wanting easy access to key attractions.

Comfort and Service
Enjoy a seamless stay with our 24-hour front desk service and a non-smoking environment. Relax in well-appointed rooms after a busy day exploring the nearby Touro Synagogue and Uptown New Orleans Historic District.

Travel-Friendly
With Louis Armstrong New Orleans International Airport a mere 25 km away, getting to and from Homewood Suites is a breeze. Book now for a stress-free and enjoyable stay in Gretna.

Important information:

Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 212 reviews
Cleanliness: 7.9
Service: 8.9
Location: 8.4
Room Quality: 7.9
Amenities: 7.4
Value for Money: 8.4
Food and Beverage: 7.9
Overall Experience: 8
R
Robin • couple • us
10
2026-07-16 • via Nuitee
J
Jeffrey • family_with_children • us
10
2026-07-01 • via Nuitee
D
Debbie • family_with_children • us
10
Pros:

Good

Cons:

None

2026-06-21 • via Nuitee
Y
Yeznia • solo_traveller • us
10
2026-06-12 • via Nuitee
T
Tina • family_with_children • us
10
Very nice and quiet place to stay
Pros:

Nice

2026-05-29 • via Nuitee
G
GREG • family_with_children • us
10
2026-05-26 • via Nuitee
D
Deborah • solo_traveller • us
10
2026-05-11 • via Nuitee
C
Crystal • family_with_children • us
10
2026-05-02 • via Nuitee
J
Joshua • solo_traveller • us
10
2026-03-04 • via Nuitee
H
Heather • couple • us
10
2026-02-23 • via Nuitee
C
Crystal • extended_group • us
5
N/a
Pros:

N/a

Cons:

N/a

2026-01-29 • via Nuitee
J
Jerrell • couple • us
9
2026-01-20 • via Nuitee
B
bianca • couple • us
5
Over all it was a good stay for the price hotel was clean and smelled fresh only 15-20 min drive to downtown New Orleans
Pros:

The breakfast was good staff was really nice location close to restaurants and stores close to eway

Cons:

There was no fridge or microwave in the room as advertised the construction around the hotel made traffic horrible

2025-12-06 • via Nuitee
K
KaLetha • couple • us
7
Lights and power was out for guest and staff didn’t give us the courtesy of letting us know before checking in that it w
2025-11-28 • via Nuitee
L
Linda • couple • us
1
Cons:

Hotel stated your card did not go through and they charged my card for this stay; therefore, I've paid twice for Nov 16-17th. PLEASE ADDRESS.

TV did not work either night.

2025-11-18 • via Nuitee
A
ADELL • family_with_children • us
8
Slept great.
Pros:

It was very clean and staff was wonderful.

Cons:

Absolutely no water pressure. Couldn’t shower and wash hair barely could wash soap off there was barely any water pressure. This was the worst part of the whole stay. Had to wait to get home just to wash my hair and get what shampoo was in it out.

2025-10-31 • via Nuitee
A
Andy • couple • gb
10
2025-10-14 • via Nuitee
J
Jay
10
Pros:

This is a very nice hotel. The rooms are large with a kitchenette and a few dishes. The bed was comfortable and everything is fairly new. The only downside is that you need a car to get around since restaurants are a few miles away. Also, the breakfast was good.

2025-10-04 • via Nuitee
I
ivonne • family
10
Pros:

Very nice and clean

2025-09-03 • via Nuitee
J
James
8
Pros:

Free parking

2025-09-02 • via Nuitee