Summum Boutique Hotel Meliá Collection

Hotels
Meliá Collection
10 (353 reviews)
Carrer de la Concepcio 26 , Palma de Mallorca , es

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Restaurant
Heating
Luggage storage
Express check-in/check-out
Airport shuttle
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Spacious rooms
High value for money
Cons:
Spa facilities could be improved

Categories

Cleanliness
10
While some mentions indicated areas needed attention, overall cleanliness was positively noted.
Service
10
Exceptional service was consistently highlighted across multiple reviews.
Location
10
The hotel location was praised for its convenience and proximity to attractions.
Room Quality
10
Rooms were described as beautiful, spacious, and comfortable.
Amenities
10
Spa facilities received mixed feedback regarding temperature and cleanliness.
Value for Money
10
Value is considered high given the quality of the experience offered.
Food and Beverage
10
Breakfast and nearby restaurant recommendations were well-received.
Overall Experience
10
Guests reported an incredible overall experience and a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:03

Property Description

Luxurious Accommodation
Nestled in the historic Old Town of Palma de Mallorca, Summum Boutique Hotel Meliá Collection offers a lavish stay in the exquisite 15th-century Ca'n Berga-Ladaria Palace. Indulge in rooms featuring flat-screen TVs, plush bathrobes, and slippers for the ultimate comfort.

Relaxation and Leisure
Unwind on the sun terrace by the charming small pool or pamper yourself at the spa centre for a rejuvenating experience. With Palma Cathedral just a stone's throw away and Ca'n Pere Antoni Beach a short drive, the hotel's prime location ensures a perfect blend of tranquility and excitement.

Convenience and Services
Benefit from the 24-hour front desk assistance and make use of the on-site bar for a delightful evening. Explore the city with bike hire services or visit nearby attractions like Palma Yacht Club and Cala Major Beach. Book your stay now at Summum Boutique Hotel Meliá Collection for an unforgettable getaway.

Important information:

All cots are subject to availability.

Please note, when booking more than 3 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children from 3 years old to 11 years old stay for € 50 per person per night when using an available extra bed.
    People 12 years old and over stay for € 100 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

10
Based on 353 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
R
Rasha couple kw
8
Super lovely, so helpful & would totally stay here again.
Pros:

Staff was so wonderful and helpful, location is perfect, bed was so comfy, and building is so gorgeous.

Cons:

The breakfast was below average however they did accommodate our dietary requirements.

2026-07-24 via Nuitee
M
Mohamed couple eg
10
2026-07-20 via Nuitee
R
Ryan couple gb
10
Comfortable, Welcoming, Fab Location. Would stay again. Staff Excellent.
Pros:

It was lovely and a great central location with lots of history behind it .

Cons:

Nothing, we liked it all.

2026-07-19 via Nuitee
Y
Ying Fei solo_traveller fr
10
2026-07-17 via Nuitee
K
Kostiantyn couple sk
7
Pros:

Location looked nice and central, though we hardly know Palma and may be wrong. The personel was nice indeed.

Cons:

We woke up at 7-30 am on Sunday morning because the personel moved their trolleys in the corridor. Extremely strage was also the glass door of the WC, well below cieling. So once you go to the toilet you have to switch on water to mute unwanted sounds. But what can one do with the smell? Converted historical biulding defined rather strange room layout.

2026-07-13 via Nuitee
M
MartaIrene couple us
10
Exceptional.
Pros:

Our stay at Summum Boutique Hotel Mallorca was exceptional from beginning to end. What truly sets this hotel apart is its outstanding staff. Every member of the team was incredibly kind, welcoming, and genuinely attentive, making us feel valued throughout our stay. Their warmth, professionalism, and willingness to help with every request created a level of hospitality that is increasingly rare to find.
The hotel itself is elegant, beautifully restored, and offers a peaceful, luxurious atmosphere in the heart of Palma. The rooms are tastefully designed, impeccably clean, and provide a perfect balance of historic charm and modern comfort. The location is ideal for exploring the city's historic center, boutiques, art galleries, and many hidden gem restaurants, all within a pleasant walking distance. We loved being able to discover outstanding local dining without ever needing transportation.
From the delicious breakfast to the personalized service, every detail reflected the hotel's commitment to excellence. The team went above and beyond to ensure we had a memorable experience, and their genuine friendliness made us feel more like welcomed guests than visitors.
If you're looking for a refined boutique hotel with exceptional service in Palma de Mallorca, Summum Boutique Hotel is an outstanding choice. Its prime location, elegant accommodations, and exceptional hospitality make it one of the best boutique hotels in Palma. We would gladly return and thank the entire team for making our stay so special.

Cons:

Our only minor criticism was the size of our room. (Room#306) It was quite small, and the low ceilings made it feel even more cramped than the actual square footage would suggest. While this didn't significantly impact our stay, guests who prefer more spacious accommodations may want to consider booking one of the larger room categories.

2026-07-08 via Nuitee
Y
Yeonhee couple kr
10
2026-07-06 via Nuitee
S
Stuart couple gb
9
Pros:

Fantastic property, beautifully decorated with a chilled vibe. Great staff and well located for the Cathedral, boutiques, bars and restaurants.

2026-06-30 via Nuitee
Z
zahra couple ae
10
2026-06-26 via Nuitee
P
Poshjwb1968 Couples Nottingham, Nottinghamshire, England
10
Fabulous hotel, great location, nothing is too much trouble
Pros:

Totally recommend this hotel. From arrival to departure every member of staff was helpful and attentive from providing a kettle for tea to making sure fresh milk was provided every day. Using the spa before a late flight was really lovely. Location was very central and rooms had everything required.

2026-06-10 via Tripadvisor
F
Fionnuala couple ie
10
2026-06-03 via Nuitee
E
enw2026 Friends getaway
10
Amazing location and staff
Pros:

I stayed here from 29 May to 1 June. The location was amazing, you can walk to everywhere in Palma from the hotel. There is a bakery 3 mins away called Forn Bonaire, we went there every single day. If you’re driving the hotel charges 22 euros per day and parks the car for you like a valet.

Room was always clean, and everything was perfect. We saw quite a few faces daily but every single staff was so kind. We felt very welcomed and taken care of. Will definitely come back.

2026-06-01 via Tripadvisor
P
PhilippaV21 Couples
10
A wonderful stay!
Pros:

We enjoyed a short break in Palma and had the pleasure of staying at the Summum Boutique Hotel in Palma old town. We had an excellent stay from the moment we walked into the hotel until we left, the staff were amazing. The hotel is fabulous, quiet and luxurious but the staff are the “icing on the cake”. Nothing was too much trouble. The reception team and manager were friendly and professional, booking tickets and make arrangements for us. The breakfast staff communicated our breakfast coffee order as part of their handover between changing staff members, which was a nice touch. The breakfast buffet presentation was excellent the buffet selection and cooked breakfast selection were very good. My husband thought the sausages were fantastic. Housekeeping were efficient and friendly. Our room was excellent, furnished to a high standard and the bed was extremely comfortable. The Chopard toiletries, especially the body wash, were lovely. There were so many lovely features throughout the hotel, it was calm, fragrant and stylish. We had a wonderful stay. Thank you to all the staff.

2026-05-29 via Tripadvisor
O
olesyar2019 Solo travel Korolev, Moscow Oblast, Central Russia
10
When “boutique” means something real
Pros:

I would love to back here again! This charming hotel boutique is comfortable, cozy and beautiful. You fell special here. The mansion is carefully maintained and a very pleasant atmosphere has been created. The location is perfect - shops and restaurants are close, it takes 10 min to get to the Cathedral. The room is light and has enough space, the pillows are amazing. My room had a view to lovely courtyard. The cleanliness is perfect in the room and in whole hotel.

2026-05-28 via Tripadvisor
R
rosemount12 Couples Bristol, England
10
Beautiful Boutique Hotel
Pros:

An absolute pleasure to return to this beautiful boutique hotel for our fourth visit. We were greeted upon arrival by the friendly professional team & were absolutely delighted to receive an upgrade to a junior suite together with cake, fruit & fizz to celebrate my husband’s birthday.
The hotel offers an oasis of calm & is located in a quiet position within the old city.
Would recommend booking the rooftop sundeck complete with plunge pool, perfect after a day of site seeing.
Can’t wait for our next visit.

2026-05-20 via Tripadvisor
2
252max34 Couples
10
Top notch.
Pros:

One of the best hotels. This is a small five star hotel. Only about 18 rooms. The location is in city centre. Quiet area close to lots of restaurant and shopping. Bus and Train terminal is about 15 min walk. Though there is no swimming pool, they more than make up for that through awesome service.

2026-05-20 via Tripadvisor
5
520inev Solo travel
10
More Than Just a Hotel Stay
Pros:

I had a wonderful stay at Summum Boutique Hotel in Palma. What was originally planned as a one-night stay turned into two nights because I truly did not want to leave.

The team was exceptional: professional, attentive, and genuinely kind throughout my stay. I was also pleasantly surprised with a complimentary upgrade to the suite, which made the experience even more special.

The hotel offers a very calm and relaxing atmosphere, perfect for unwinding. The room was immaculate and beautifully detailed, from the personal welcome note on the bed to the high-quality amenities in the bathroom. Every little detail was thoughtfully considered — and that is exactly what makes a hotel like this stand out.

Thank you to the entire team for such a memorable and relaxing experience. I would gladly return.

2026-05-17 via Tripadvisor
L
louis solo_traveller us
7
Pros:

Very nice staff.
Good location.
Clean rooms, well designed.
Theres a jacuzzi in the basement we were able to use.

Cons:

Specifically asked for rooms not to be next to elevator, arrived with room immediately next to the elevator.

The hotel is on top of a school and it was noisy with kids screaming in the morning.

Curtains aren't blackout and too much light comes in in the morning.

2026-05-16 via Nuitee
C
Cornelia couple de
10
Wer etwas ganz besonderes in Palma sucht, sollte hier buchen.
Pros:

Ein zauberhaftes Kleinod mit super netten Personal! Wir wurden wie Könige behandelt!

2026-05-14 via Nuitee
C
Carolina solo_traveller pt
10
Tive uma excelente experiência, num ambiente atencioso, calmo e elegante
2026-05-14 via Nuitee