Royale Signature Hotel

Hotels
7.2 (2487 reviews)
78,Jalan Lumpur , Alor Setar , MY
+60 4-735 7878

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Comfortable beds
Cons:
Poor cleanliness
Inconvenient service policies
Old and outdated facilities

Categories

Cleanliness
5.2
Several reviews indicated poor cleanliness, including stained sheets and dirty rooms.
Service
7.7
Mixed reviews on service quality, with some complaints about professional training for staff.
Location
8.2
Location was frequently praised as central and strategic.
Room Quality
7.2
Rooms were generally comfortable but noted to be outdated and in need of maintenance.
Amenities
7.2
Amenities were acceptable, but upgrades are needed and some were missing.
Value for Money
6.7
Many guests felt the quality did not match the price, especially with cleanliness issues.
Food and Beverage
8.2
Breakfast and food options were generally good.
Overall Experience
7.2
Overall experience mentions some positive aspects but significant issues noted with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:33

Property Description

Luxurious Accommodation
Indulge in comfort with air-conditioned rooms and flat-screen TVs for a relaxing stay.

Convenient Location
Explore nearby attractions like Menara Alor Setar and Aman Central Mall, both within walking distance.

Exceptional Service
Enjoy seamless hospitality with 24-hour front desk assistance and free WiFi throughout the property.

Book your stay at Royale Signature International Sdn Bhd for a memorable experience in Alor Setar.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

The property requires a refundable security deposit of MYR 100 (per room) upon check-in via cash or credit card only. Tourism Tax of MYR 10 net per room per night will be imposed effective from 1st June 2017. This Tourism Tax applies to rooms booked by tourists holding International Passport and will not affect domestic tourist or Malaysian permanent residents holding a PR status.

Early check-in is available at an additional charge of MYR 100 from 07:00AM to 11:00 AM and MYR 50 from 11:00 AM - 02:00 PM and is subject to room availability. Late check-out is available at an additional charge of MYR 50 from 12:00PM to 03:00 PM and MYR 100 from 12.00 PM to 06:00 PM.

The property does not permit food from outside. For the safety and convenience of all our guests which will be inclusive of our effort to meet Shariah compliance requirements. We kindly request that no food and beverages be brought into our hotel rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

7.2
Based on 2487 reviews
Cleanliness: 5.2
Service: 7.7
Location: 8.2
Room Quality: 7.2
Amenities: 7.2
Value for Money: 6.7
Food and Beverage: 8.2
Overall Experience: 7.2
M
Marina • solo_traveller • my
4
2026-09-17 • via Nuitee
P
Paven • family_with_children • my
3
2026-09-17 • via Nuitee
R
Rosmin • solo_traveller • my
8
2026-09-14 • via Nuitee
M
Muhd • couple • my
8
2026-09-11 • via Nuitee
S
Shakeel • couple • lk
7
Surroundings a bit quiet.
Pros:

Breakfast was good choices and locality.

Cons:

Array of selection especially the croissants and Danish pastries

2026-09-08 • via Nuitee
R
RAFIUDDIN BIN MOHD SHAIHUDDIN • solo_traveller • my
9
Pros:

Bilik besar , harga berpatutan

2026-09-08 • via Nuitee
A
Amiruddin • couple • my
10
2026-09-07 • via Nuitee
M
Mohammad • solo_traveller • my
3
Pros:

Location good

Cons:

Cleanliness must really improve.. I don't know what housekeeper doing during working hour like doing nothing... Hope should be improve.. Hotel can be best hotel

2026-09-07 • via Nuitee
S
Siti Nur Aqilah • couple • my
10
2026-09-06 • via Nuitee
A
Andrea • couple • it
9
2026-09-04 • via Nuitee
N
Normaizaiah • extended_group • my
7
2026-09-04 • via Nuitee
S
Syuhada • solo_traveller • my
8
2026-09-03 • via Nuitee
M
MOHD ROHDZI • solo_traveller • my
5
Pros:

NEARBY OTHERS FACILITIES , WALKABLE IF YOUR WORK TASK NEARBY

Cons:

SHOWER NEED TO REPAIR , ITS NOT WORTH WITH THE ROOM RATE

2026-09-02 • via Nuitee
A
Azhari • couple • my
7
2026-09-02 • via Nuitee
K
Kedah • solo_traveller • my
7
2026-09-02 • via Nuitee
N
Norzalikha • family_with_children • my
8
2026-09-01 • via Nuitee
S
Siti Rahimah • couple • my
10
2026-09-01 • via Nuitee
M
Muhamad Hakim • solo_traveller • my
4
Pros:

lokasi dekat dgn Bandar

Cons:

tandas rosak, flush xberfungsi, dah buat aduan, tiga kali pebaiki tetap rosak . minta tukar bilik, kena sidai sampai sudah.

2026-08-31 • via Nuitee
(
(MMEA) • couple • my
10
Prefect hotel at Alor Setar
Pros:

Good service

Cons:

None

2026-08-31 • via Nuitee
N
Nohashaarin • family_with_children • my
8
2026-08-26 • via Nuitee