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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Bar
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Tour desk
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Soundproof rooms
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Ironing service
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Car hire
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Spa/wellness center
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Barber/beauty shop
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Currency exchange
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Chapel/shrine
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Shuttle service (additional charge)
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Grocery deliveries
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Allergy-free room
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Snack bar
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Lockers
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Public Bath
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Sun umbrellas
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Airport drop off
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Coffee Shop on site
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Cooking class
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Property Description
Convenient Location
Mercy Hotel, located in Hanoi just 3.3 km from Hanoi Opera House, offers a central hub for exploring the city. Situated close to popular attractions, guests can easily immerse themselves in the vibrant culture of Hanoi.
Modern Amenities
With well-equipped guest rooms featuring air conditioning, flat-screen TVs, and free WiFi, Mercy Hotel ensures a comfortable stay for all guests. The shared lounge, private parking, and on-site restaurant add convenience and luxury to your experience.
Exceptional Service
Experience top-notch service at Mercy Hotel with a 24-hour front desk, airport transfers, and room service. The attentive staff and city views from the rooms guarantee a memorable stay in Hanoi.
Book your stay at Mercy Hotel now for a delightful and hassle-free experience in Hanoi.
A deposit may be required at the property.
Location
Guest Reviews
Staff were helpful and attentive. Hotel was quiet. Location was convenient for the international hospital but otherwise the neighbourhood was nothing special. It was fine, but I might try somewhere else next time
It was clean enough, but pretty aged and not super clean,some surfaces needed a wipe and lots of dust in corners. The bedsheets were clean though. Hotel was much more aged than the photos looked.
Be aware the snacks are not free.
Perfect.
Bedroom and bathroom are just perfect.
Well placed, near a lot of streetfood and market.
Hardly recommend!
around the hotel ,there are something to eat
The hotel is clean and the staff are very friendly and courteous. Will definitely come back.
· Excellent attention and service, all staff super polite, helpful and friendly. Hotel very clean, confortable and nice atmosphere. I recommend it 100%!
Nothing
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