Four Points Flex by Sheraton Shin Osaka

Hotels
•
Marriott
8.4 (2534 reviews)
7-5-15 Nishinakajima, Yodogawa-ku, Osaka, Osaka, 532-0011 , Osaka , JP
+81663066830

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Facilities

Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Designated smoking area
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Assistive listening devices available
See all facilities

Review Highlights

Pros:
Clean and neat
Good location
Friendly staff
Cons:
Small rooms
Limited breakfast options
Inconsistent cleaning

Categories

Cleanliness
8.33
Many reviews highlight cleanliness positively, but some mention issues with cleaning staff not being professional.
Service
9.1
Staff is generally described as friendly and helpful, with good communication in English.
Location
9.34
Multiple reviews emphasize the excellent location near transportation and amenities.
Room Quality
7.79
Rooms are often described as small and cramped, detracting from the overall experience.
Amenities
7.82
Some amenities are self-serve and limited, which may not meet expectations for a hotel of this brand.
Value for Money
8.78
Generally perceived as good value due to location, though prices were noted as high when booked later.
Food and Beverage
7.33
Breakfast options were repetitive and limited, receiving less favorable comments.
Overall Experience
8.7
While some aspects were disappointing, overall feedback suggests a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:59

Property Description

Experience the perfect blend of comfort and convenience at Four Points Flex by Sheraton Shin Osaka.

Unwind in Modern Guestrooms
Our 225 spacious guestrooms are designed for your relaxation, featuring flat-screen televisions, refrigerators, and private bathrooms. Enjoy complimentary toiletries and stay connected with free wireless internet access.

Savor Delicious Meals
Start your day with a hearty breakfast served daily at our restaurant, available from 6:30 AM to 10 AM. Treat yourself to delightful meals that cater to every palate, ensuring a fulfilling dining experience.

Convenient Amenities at Your Service
Enjoy a hassle-free stay with our 24-hour front desk, dry cleaning services, and a computer station for your business needs. With easy access to the city's attractions, you're never far from fun and excitement.

Book your stay at Four Points Flex by Sheraton Shin Osaka today for an unforgettable experience!

Important information:

  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ITM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.4
Based on 2534 reviews
Cleanliness: 8.33
Service: 9.1
Location: 9.34
Room Quality: 7.79
Amenities: 7.82
Value for Money: 8.78
Food and Beverage: 7.33
Overall Experience: 8.7
翁 • family_with_children • tw
10
Cons:

變更名字應該在booking 上也改掉
不然用地圖搜尋是歇業中會心涼掉一半
旅店正常日本旅店大小 床舒適
從新幹線出來到旅店的路並不好找 有很多岔路 不要太晚入住
但這裡還是一個很棒的選擇

2026-07-26 • via Nuitee
M
Michiel • couple • nl
9
2026-07-25 • via Nuitee
奥田 • solo_traveller • jp
8
2026-07-23 • via Nuitee
Y
Yu Kai • solo_traveller • tw
8
2026-07-23 • via Nuitee
W
WAKABA • solo_traveller • jp
8
2026-07-23 • via Nuitee
O
OKINAGA • solo_traveller • jp
8
静かに快適だった
Pros:

駅から近い
静かで快適だった

Cons:

自販機や製氷機がもう少し多かったら便利かも

2026-07-23 • via Nuitee
Y
YICHU • solo_traveller • jp
10
2026-07-22 • via Nuitee
G
GAVI • solo_traveller • jp
8
とにかく駅チカ
Pros:

新大阪駅から近いです。
マップアプリだと駅外を回る徒歩誘導されるが、
JR新大阪駅を出て、駅ビルの中を通り、御堂筋線新大阪駅の中改札から入場券で入り、ホームの中を通過し、南改札から出ると、このホテルのすぐ近くに出れます。雨、風、暑さを凌げれます。

Cons:

特にはなかった。

2026-07-21 • via Nuitee
T
takashima • solo_traveller • jp
8
2026-07-20 • via Nuitee
K
Karan • couple • gb
8
2026-07-19 • via Nuitee
T
Takenori • solo_traveller • jp
10
2026-07-19 • via Nuitee
Y
Yua • solo_traveller • jp
10
快適でした
Pros:

スタッフの対応がとても良かったです

Cons:

特にありません

2026-07-18 • via Nuitee
Y
YUMIKA • solo_traveller • jp
7
お得だったので、また利用します！
Pros:

駅から近いので、いつも利用させてもらってます。金額的にも平日を選ぶとお得に思います。今回は最上階だったので、景観もよかったです。

Cons:

今回は、廊下で、外国人観光客が騒いでるのが気になりました。いつもはサラリーマンの男性などが仕事で使ってると思われたので、たまたまだと思いたいです。短時間でしたから、まぁ仕方ないかと思ってます。

2026-07-18 • via Nuitee
R
Rei • couple • jp
6
充分快適
Pros:

朝ご飯ゆっくり食べられました。
寝るのも快適でした。

Cons:

ビルの中なので、部屋数が多くて、よく歩く、部屋の位置がわかりにくいこと。

2026-07-17 • via Nuitee
吾朗 • solo_traveller • jp
8
Pros:

駅から近く良かったです。

2026-07-16 • via Nuitee
Y
Y • family_with_children • nl
7
Ok verblijf
Pros:

Baggage opslag

Cons:

Zeer simpel

2026-07-16 • via Nuitee
Y
YUUKI • solo_traveller • jp
6
思っていたより綺麗でした
Pros:

駅近でした

Cons:

とくにない

2026-07-15 • via Nuitee
Y
Yong • couple • be
8
The hotel has clean and good services. The bathroom floor is much higher than the ro floor. It is difficult for.olders.
Pros:

only the double room is a bittle smaller.

Cons:

no, it is nice.

2026-07-15 • via Nuitee
山田 • solo_traveller • jp
8
Pros:

駅に近い、清潔感がある、

Cons:

朝食がもう少し早い方が良い。

2026-07-15 • via Nuitee
友里恵 • solo_traveller • jp
8
2026-07-14 • via Nuitee