Four Points Flex by Sheraton Shin Osaka

Hotels
•
Marriott
8.4 (2534 reviews)
7-5-15 Nishinakajima, Yodogawa-ku, Osaka, Osaka, 532-0011 , Osaka , JP
81-66306-6830

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Facilities

Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Designated smoking area
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Assistive listening devices available
See all facilities

Review Highlights

Pros:
Clean and neat
Good location
Friendly staff
Cons:
Small rooms
Limited breakfast options
Inconsistent cleaning

Categories

Cleanliness
8.33
Many reviews highlight cleanliness positively, but some mention issues with cleaning staff not being professional.
Service
9.1
Staff is generally described as friendly and helpful, with good communication in English.
Location
9.34
Multiple reviews emphasize the excellent location near transportation and amenities.
Room Quality
7.79
Rooms are often described as small and cramped, detracting from the overall experience.
Amenities
7.82
Some amenities are self-serve and limited, which may not meet expectations for a hotel of this brand.
Value for Money
8.78
Generally perceived as good value due to location, though prices were noted as high when booked later.
Food and Beverage
7.33
Breakfast options were repetitive and limited, receiving less favorable comments.
Overall Experience
8.7
While some aspects were disappointing, overall feedback suggests a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:59

Property Description

Experience the perfect blend of comfort and convenience at Four Points Flex by Sheraton Shin Osaka.

Unwind in Modern Guestrooms
Our 225 spacious guestrooms are designed for your relaxation, featuring flat-screen televisions, refrigerators, and private bathrooms. Enjoy complimentary toiletries and stay connected with free wireless internet access.

Savor Delicious Meals
Start your day with a hearty breakfast served daily at our restaurant, available from 6:30 AM to 10 AM. Treat yourself to delightful meals that cater to every palate, ensuring a fulfilling dining experience.

Convenient Amenities at Your Service
Enjoy a hassle-free stay with our 24-hour front desk, dry cleaning services, and a computer station for your business needs. With easy access to the city's attractions, you're never far from fun and excitement.

Book your stay at Four Points Flex by Sheraton Shin Osaka today for an unforgettable experience!

Important information:

  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ITM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.4
Based on 2534 reviews
Cleanliness: 8.33
Service: 9.1
Location: 9.34
Room Quality: 7.79
Amenities: 7.82
Value for Money: 8.78
Food and Beverage: 7.33
Overall Experience: 8.7
R
RITSUKO • couple • jp
9
Pros:

新しくてキレイでした
ベッドも寝心地よかった

Cons:

少し狭い

2026-05-30 • via Nuitee
Z
Zhenran • solo_traveller • jp
8
2026-05-29 • via Nuitee
R
Riri • solo_traveller • nl
6
It was pretty easy for a one dag stay
Pros:

The convenience mext to the station.
For one day before going to the airport ita ideally

Cons:

The location !! It was hard to find so had to go up allot of stairs with my suitcase

2026-05-29 • via Nuitee
S
Sandra.N. • solo_traveller • it
8
Pros:

Vicinanza alla stazione treni e metro

Cons:

Piccolo spazio per contenere le valigie

2026-05-28 • via Nuitee
L
Luis Javier • solo_traveller • es
9
Buen hotel en Osaka
Pros:

La situación, junto a estación de metro.
La habitación grande, el café ☕️ gratis en la máquina de recepción, un café excelente,

Cons:

Todo estaba muy bien

2026-05-28 • via Nuitee
S
sarah • solo_traveller • us
8
2026-05-27 • via Nuitee
L
Leonardo • solo_traveller • it
10
Strategic position of you need to take the Shinkansen train
Pros:

Great hotel and staff overall. Amazing location if you have to take the bullet train.

2026-05-27 • via Nuitee
Y
YUKA • solo_traveller • jp
7
Pros:

地下鉄出口から近いこと

Cons:

エレベーターがなかなか来なかったです
朝のラッシュ時でなくても少し待ちました

2026-05-26 • via Nuitee
A
AKIRA • solo_traveller • jp
8
2026-05-26 • via Nuitee
北村 • solo_traveller • jp
8
快適でした。
Pros:

駅から近い

Cons:

無し

2026-05-26 • via Nuitee
• solo_traveller • es
8
2026-05-26 • via Nuitee
Y
Yasmai • couple • nl
8
Fijne locatie vlak naast het station
Pros:

Wij verbleven hier 1 nacht om de volgende ochtend direct de shinkansen naar Tokyo te pakken. Kamer is niet groot, maar je hebt wel alles wat je nodig hebt. Verder ook restaurants en supermarkten op loopafstand

2026-05-25 • via Nuitee
O
Odile • solo_traveller • fr
8
Emplacement idéal pour une étape à Osaka
Pros:

Emplacement à 5 minutes à pied de la gare.
Idéal pour une étape à Osaka
Double vitrage, bonne isolation. Vue sur le traffic des Shinkansen 🙂

Cons:

Rien

2026-05-25 • via Nuitee
T
TAIICHI • solo_traveller • jp
10
2026-05-25 • via Nuitee
M
MANATO • couple • jp
1
2度と泊まらない
Pros:

駅近

Cons:

店員の態度が悪く、ホテルの説明が全くなかった

2026-05-24 • via Nuitee
T
Tracey • couple • au
10
We would stay again.
Pros:

Modern, well maintained and clean.

Cons:

Nothing.

2026-05-24 • via Nuitee
E
Evgenia • extended_group • ru
10
2026-05-21 • via Nuitee
J
junichiro • solo_traveller • jp
5
2026-05-21 • via Nuitee
N
Nukala • couple • in
10
2026-05-21 • via Nuitee
H
Hidetoshi • extended_group • jp
5
2026-05-20 • via Nuitee