InterContinental Hanoi Landmark72 by IHG

Hotels
InterContinental Hotels & Resorts
9.6 (354 reviews)
Keangnam Hanoi Landmark Tower, Plot E6, Cau Giay Urban Area , Yen Hoa Ward , Hanoi , vn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service and staff
Spacious and comfortable rooms
Excellent food options
Cons:
Bidet in toilet was not functioning
Location somewhat far from city centre

Categories

Cleanliness
9.4
Generally clean with no major complaints; however, one mention of a bidet issue.
Service
9.9
Staff received numerous compliments for professionalism and attentiveness.
Location
9.4
While somewhat far from city center, location near business areas and beautiful views were noted.
Room Quality
9.9
Rooms were noted as spacious, comfortable, and well-maintained.
Amenities
9.4
Extensive facilities including a well-maintained gym and large club lounge.
Value for Money
9.4
Competitive pricing given the quality of offered services and amenities.
Food and Beverage
9.4
Breakfast and lounge meals were praised for variety and quality.
Overall Experience
10
Overall positive experiences with several memorable moments highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:52

Property Description

Luxurious 5-Star Stay in Hanoi

Stunning Amenities: Enjoy the outdoor swimming pool, fitness center, and bar at InterContinental Hanoi Landmark72, an IHG Hotel.

Culinary Delights: Indulge in a variety of cuisines at the on-site restaurant, offering American, Chinese, and British dishes, with special dietary options available.

Relaxation and Convenience: Unwind in the sauna, take advantage of the 24-hour front desk, and explore nearby attractions like My Dinh Stadium and Vietnam Museum of Ethnology.

Experience luxury and comfort at InterContinental Hanoi Landmark72, an IHG Hotel. Book your stay now for an unforgettable experience.

Important information:

Breakfast-inclusive rates consist of breakfast for 2 registered adults sharing the same room. The breakfast for children ( from 06 year old) will be surcharged at hotel as policy. If only 1 guest is registered at check-in, the standard breakfast fee will apply for the second guest.Spa/wellness center is closed from 2026-05-31 until 2026-03-19

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 339,281 per person per night when using an existing bed.
    People no matter the age stay for VND 1,175,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 354 reviews
Cleanliness: 9.4
Service: 9.9
Location: 9.4
Room Quality: 9.9
Amenities: 9.4
Value for Money: 9.4
Food and Beverage: 9.4
Overall Experience: 10
S
Susumu couple vn
10
最高のラグジュアリー感を得られます
Pros:

ラウンジアクセスのベネフィットが大きい。

Cons:

特になし

2026-05-23 via Nuitee
A
Aysha solo_traveller gb
10
Pros:

We were scammed by a different so called 5 star hotel, so we checked out early and checked into the intercontinental. This hotel was great and actually a 5 star- clean, comfy, staff were courteous and the best was the breakfast, such a variety!

Cons:

The location is far from the old town and tourist sites but we were fine with getting a grab in the morning, spending time in the main touristy area and then returning in the evening.

2026-05-18 via Nuitee
Y
Yo Ju solo_traveller tw
10
2026-05-15 via Nuitee
Y
Yiping couple de
8
Pros:

夜景

Cons:

浴室很滑,週末附近有活動,音樂持續到晚上12點多在67樓也非常的大聲

2026-05-11 via Nuitee
S
Sang Uk solo_traveller vn
10
2026-05-01 via Nuitee
T
Tomonori solo_traveller vn
9
2026-05-01 via Nuitee
P
Perry solo_traveller us
10
2026-04-23 via Nuitee
N
Nguyen couple vn
10
Tuyệt vời.
Pros:

Vị trí. Sạch

Cons:

Gửi xe mỗi lần lấy xe đều phải có vé miễn phía

2026-04-18 via Nuitee
S
Stefan family_with_children pl
10
2026-04-11 via Nuitee
D
Departure30453909081 Business
10
Wonderful people
Pros:

I asked a staff Hong to find out more about Vietnam and she shared her personal experiences and recommendations with me. Her hospitality and enthusiasms were clearly demonstrated. I had a wonderful evening because of the friendliness and helpfulness of the team of staff at Club Intercontinental. Being first time in Hanoi, that experience gave me a good impression of Hanoi because of these wonderful people.

2026-04-09 via Tripadvisor
7
771ThomasM Friends getaway Atlanta, Georgia
10
Excellent stay and property
Pros:

My group of 4 had a 3-day vacation at this hotel. The rooms were extremely quiet, well appointed, and with very comfortable beds. The bathrooms were superb, with a great soaking tub that a few of us used more than once.

2026-04-08 via Tripadvisor
B
Biplab solo_traveller ua
8
2026-04-07 via Nuitee
_
_Y8820IQ Family
10
Appreciation for Lihn and Anh's service!
Pros:

My stay at InterContinental Landmark 72 Hanoi with my father will remain a very memorable experience. In particular, I would like to highlight the outstanding support from the trainees, Nguyen Tran Khanh Linh and Nguyen Thi Lan Anh.

When we returned to the hotel after missing dinner, they kindly assisted us with ordering food through the local app (Grab), helping us choose the menu and ensuring everything was delivered smoothly to our room. In addition, they provided thoughtful recommendations on places to visit, things to be cautious about during the trip, and even suggested a list of gifts for family and friends.

Their support felt very much like that of a concierge, and what impressed me most was their proactive attitude and genuine care, especially as trainees. They went above and beyond to make our stay comfortable.

Thanks to them, our trip became much more enjoyable and memorable. I sincerely appreciate their kindness and dedication.

2026-04-06 via Tripadvisor
L
Lisa family_with_children au
9
Pros:

Rooms were large and comfortable, great views, sound proof rooms, customer service was great, breakfast included a lot of choices, bathroom layout was perfect with great amenities.

Cons:

The long travel down to pool and exit

2026-04-06 via Nuitee
D
Dao family_with_children au
10
Landmark72
Pros:

Early check-in and late checkout was the best. Beautiful afternoon tea in Club Lounge. The manager Chi was exceptional. Chi provided so much information that we need to know of the areas that we wanted to visit. Not only that she gave us a wonderful gift before we left, Chi also called the next hotel that we were going to so that we can get a room upgrade. And due to her diligence and prompt service, the staff members at the next hotel already knew about us before we even got there.

Cons:

Nothing. We loved everything. From the A-la-carte breakfast to evening cocktails. Will definitely stay at L72 again when we're back in Hanoi.

2026-04-04 via Nuitee
Q
Q7940TPrichardm Family Java
10
An Oasis with impeccable service delivery 72 floors up above the City
Pros:

Such an amazing hotel property 72 floors high up above the city.. what makes this hotel special is its service delivery from check in to check out… as a retired hotelier there is no doubt this team is lead by an experienced hands on leader.. Food and Beverage was also presented and wonderfully done .. Breakfast selections were thorough and completely satisfying all cultures.. thank you to all the service personnel for an amazing stay with my family

2026-03-30 via Tripadvisor
A
abhinav1610 Business Kolkata (Calcutta), Kolkata District, West Bengal
10
Nice Hotel
Pros:

Great Hotel with helpful staff, always willing to assist.
The breakfast spread is great as per asian hotel standards and vegetarian option was available.
Room are large and bed is comfortable with a walk in shower as well as a bath tub.

2026-03-27 via Tripadvisor
3
347estebanc Business
10
Very Nice for a conference
Pros:

Very strange set-up. They have the best concierge service I’ve ever seen. Huyen was fantastic and helped me solve issues with my tickets very quick. She is a very nice lady, educated, very capable and always willing to help. Really was the best.

2026-03-26 via Tripadvisor
L
L7007UOdonc Couples Tamworth, New South Wales
10
Wonderful visit
Pros:

We found the hotel to be a perfect location. Staff were amazing, extremely polite and courteous. Room was very comfortable, beautifully prepared for arrival. Restaurant and executive room were well located and had an extensive range of food and drink offerings.

2026-03-24 via Tripadvisor
E
Excursion397551 Solo travel
10
Great 5 Star Hotel!
Pros:

Wonderful hotel in Hanoi! Great amenities and services from all staff, especially Hang and Chau from the Club Lounge. Highly recommend this hotel if you are traveling in Hanoi!

2026-03-22 via Tripadvisor