Candlewood Suites - Lancaster West by IHG

Hotels
•
Candlewood Suites
8.1 (1110 reviews)
100 South Tree Drive , Lancaster , US
+1 717-537-2050

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Spacious accommodations
Cons:
Dirty or smelly rooms reported
Lack of breakfast
Overpriced for some guests

Categories

Cleanliness
7.85
Several reviews mentioned cleanliness positively, but issues with dirty rooms and lack of towels affected the score.
Service
8.85
The staff were friendly and helpful, though there was a frustrating reservation issue.
Location
8.85
Good location mentioned in multiple reviews, convenient for dining and attractions.
Room Quality
8.35
Rooms were spacious and well-equipped; however, not all rooms met expectations due to cleanliness issues.
Amenities
7.85
Basic amenities mentioned; some lacked essentials like towels and coffee.
Value for Money
7.85
Some reviews felt the hotel was overpriced for the experience and amenities received.
Food and Beverage
6.85
Lack of breakfast service highlighted in multiple reviews; many guests expected more.
Overall Experience
8.35
Overall experience was positive despite some setbacks; many guests indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 02:22

Property Description

Modern Amenities
Candlewood Suites - Lancaster West offers a range of modern amenities for guests to enjoy, including a fitness centre, indoor pool, and free WiFi. Stay active and refreshed during your stay with these convenient facilities.

Convenient Location
Situated just a short distance from popular attractions such as Central Market and Fulton Theatre, our hotel provides easy access to the best of Lancaster. Explore the city with ease and make the most of your visit with our prime location.

Business and Leisure Facilities
Whether you're traveling for work or leisure, Candlewood Suites - Lancaster West has you covered. Take advantage of our business facilities for any work needs, and then unwind in our shared lounge or explore nearby attractions. Book now for a comfortable and convenient stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 1110 reviews
Cleanliness: 7.85
Service: 8.85
Location: 8.85
Room Quality: 8.35
Amenities: 7.85
Value for Money: 7.85
Food and Beverage: 6.85
Overall Experience: 8.35
C
Covert • couple • us
9
Pleasant stay and would consider a Candlewood Suites on other trips.
Pros:

Property sits along an industrial area yet near to gas and food. Close to exit off highway.
Suite rooms are nicely laid out with comfy beds and large fluffy towels. Good hot water for showers.
Contact with every employee was pleasant and positive.
We experienced a strange sound from the refrigerator, turns out it was the ice maker! Good value

Cons:

Only place to roll suitcases was at the handicap spot. Would be nice to have at front entrance a ramp for everyone.
Only one chair for dining. The recliner does not count as a chair suitable for eating, we managed.

2026-09-19 • via Nuitee
S
Sharon • couple • us
9
Overall pleasant stay.
Cons:

We lost electricity for a few hours and no one came or addressed the issue until we walked down the dark staircase to go get any information .

2026-09-18 • via Nuitee
K
Karen • solo_traveller • us
10
2026-09-18 • via Nuitee
M
Melanie • couple • us
5
I would possibly stay again but ask for top floor
Pros:

Kitchenette,desk, comfy bed

Cons:

Didn’t let site know pool closed, carpet feels dirty on bare feet, upstairs stomping, staff didn’t help me open door and help with cart , while I was struggling, just walked by

2026-09-17 • via Nuitee
A
Art • solo_traveller • us
10
I would gladly stay there again. It was a very nice surprise.
Pros:

I did not try the breakfast. The bed was probably the best bed. I have slept in in 10 years at any place I have stayed at. It was absolutely fantastic. The entire suite was super clean and very nice. The fact that there was a full standup refrigerator was amazing.

2026-09-14 • via Nuitee
J
Juan • family_with_children • us
8
2026-09-14 • via Nuitee
C
Corsina • solo_traveller • us
8
2026-09-12 • via Nuitee
L
Laufersweiler • solo_traveller • us
6
OK for a quick stay
Pros:

Very remote location for my needs. The hotel was quiet and staff helpful

Cons:

The shower controls needed repair. There was no room tidy service without requesting it.

2026-09-09 • via Nuitee
I
Iraola Colon • family_with_children • us
10
Pros:

Realmente todo!! Y está vez puedo decir que la joven de recepción fue sumamente amable y si fue la misma jovencita que me atendió la primera vez pero esta vez superó todas las expectativas realmente gracias porque este viaje fue uno familiar y se rentaron 3 habitaciones y esta vez la pasamos super lindo. Gracias volveremos pronto

Cons:

N/A

2026-09-07 • via Nuitee
I
Iraola Colon • family_with_children • us
10
2026-09-07 • via Nuitee
T
Tran • solo_traveller • us
10
2026-09-07 • via Nuitee
D
David • solo_traveller • us
9
2026-08-31 • via Nuitee
A
Assumani • extended_group • us
10
Is was good to spend night to you hotel
Pros:

Service

Cons:

Nothing

2026-08-28 • via Nuitee
M
Mohamed • family_with_children • eg
9
2026-08-22 • via Nuitee
W
Wanda • couple • us
7
2026-08-15 • via Nuitee
D
Denise • family_with_children • us
7
2026-08-14 • via Nuitee
J
Jessica • couple • us
10
Pros:

Very nice atmosphere

Cons:

N/A

2026-08-13 • via Nuitee
A
Allen • solo_traveller • us
5
Pros:

The facility

Cons:

The rugs

2026-08-13 • via Nuitee
T
Tammy • solo_traveller • us
8
Staff was very helpful. The facility was comfortable.
Pros:

Updated

Cons:

A little out of the way

2026-08-11 • via Nuitee
H
Howard • extended_group • us
2
Dirty.
Pros:

Staff were friendly.

Cons:

It is incredibly dirty in the room. As a housekeeper myself, i give a little grace, but this was bad. The bathroom alone was….scary. Hair still in the tub, built up dust, broken door doorhandle etc. The room itself was comparable to an apartment AFTER you evict someone. In ROUGH shape.

2026-08-10 • via Nuitee