Holiday Inn Express & Suites Dallas NW - Farmers Branch by IHG

Hotels
•
Holiday Inn Express
9 (291 reviews)
1570 Lyndon B. Johnson Freeway , Dallas , US
+1 469-862-3500

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Hot, well-regarded breakfast
Helpful staff (during service times)
Clean-feeling rooms reported
Safe, reassuring location
Several guests described stay as fantastic / everything was good
Cons:
Pool closed during stay with no prior notice
Promised $50 credit not received
Large dead bug seen in lobby (cleanliness concern)
Missing in-room body wash
Marks/unknown substance on room wall
Some guests found the price slightly high

Categories

Cleanliness
8.5
Mixed signals: one guest noted a clean feeling, another reported a large dead bug in the lobby and marks on the wall, so cleanliness is slightly below excellent.
Service
9.5
Generally positive — staff described as helpful during breakfast service; however a promised $50 credit was not delivered, a service lapse but not the dominant impression.
Location
9.5
Explicitly praised as a safe, reassuring location by a reviewer, so location is rated very positively.
Room Quality
8.7
Room quality is mixed: one reviewer called the stay fantastic, but another reported missing body wash and an unknown mark on the wall, so modestly below top tier.
Amenities
8.2
Negative points for the pool being closed during a stay (no prior notice) and missing in-room body wash; breakfast area was noted as clean and good, balancing but leaving amenities below excellent.
Value for Money
8.6
Mixed perceptions: one reviewer said the price was reasonable, others felt it was a bit expensive and noted an unfulfilled credit promise, yielding slightly below-target value.
Food and Beverage
9.7
Breakfast received strong praise (hot, great, clean area to sit); overall F&B sentiment is very positive.
Overall Experience
9.3
Overall impressions are mixed but lean positive: several enthusiastic reviews and one strongly negative stay (service/amenities issues), resulting in a generally favorable overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Modern Amenities
Holiday Inn Express & Suites Dallas NW - Farmers Branch offers a range of modern amenities including an outdoor swimming pool, fitness centre, and free WiFi, ensuring a comfortable stay for all guests.

Convenient Location
Located just 18 km from Preston Center and Dallas World Trade Center, this 3-star hotel provides easy access to key attractions such as American Airlines Center and Highland Park Village, making it an ideal choice for travelers seeking convenience.

Comfortable Accommodation
Each room at Holiday Inn Express & Suites Dallas NW - Farmers Branch is equipped with essential features like air conditioning, flat-screen TV, and a private bathroom, promising a relaxing retreat after a day of exploration.

Experience convenience and comfort at Holiday Inn Express & Suites Dallas NW - Farmers Branch - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Location

Guest Reviews

9
Based on 291 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.6
Food and Beverage: 9.7
Overall Experience: 9.3
E
Elizabeth • family_with_children • us
10
2026-09-08 • via Nuitee
P
Philip • family_with_children • us
8
2026-09-05 • via Nuitee
R
Rita • extended_group • us
1
not good will not stay here again
Pros:

The breakfast was great hot and clean area to sit in. Staff working at that time very helpful

Cons:

If the pool is going to be closed during a stay you should email the guest that fact. At 105 degrees outside it was not nice just to come back to hotel and sit in the room for hours after working. I was told I would get a $50.00 credit and in fact I did not. Even that was discounted.

I saw a large dead bug under the chair in lobby.
My room had no body wash. Something on the wall who knows what that was.

2026-08-19 • via Nuitee
J
John • solo_traveller • us
9
2026-08-17 • via Nuitee
A
Armon • family_with_children • us
9
2026-08-02 • via Nuitee
B
Bonnie • family_with_children • us
8
2026-07-18 • via Nuitee
E
Edmund • solo_traveller • us
10
Pros:

Everything.

Cons:

None

2026-07-13 • via Nuitee
K
Koji • couple • jp
8
安心できるロケーション、適正価格で良いホテルでした。
Pros:

清潔感がありました。

2026-07-12 • via Nuitee
O
Olayinka • solo_traveller • us
1
2026-07-09 • via Nuitee
D
Donna • extended_group • us
5
2026-07-08 • via Nuitee
J
Jordan • family_with_children • us
8
2026-07-07 • via Nuitee
J
Juan • solo_traveller • mx
10
2026-07-05 • via Nuitee
N
Nahshon • solo_traveller • il
10
היה מעולה
2026-06-25 • via Nuitee
J
Jonathan • solo_traveller • us
10
It was fantastic and totally worth it.
Pros:

Everything but the price. May be a couple of tens of dollars cheaper.

Cons:

The price was a little too expensive.

2026-06-13 • via Nuitee
L
Larry • solo_traveller • us
10
2026-06-07 • via Nuitee
J
Jessica • couple • us
9
2026-06-07 • via Nuitee
E
Ernani Pires • couple • br
9
2026-05-27 • via Nuitee
A
Aaron • solo_traveller • us
2
This room must have been last rent; totally backed up, lamp on the desk do
2026-05-12 • via Nuitee
Y
Yania • couple • us
8
2026-05-05 • via Nuitee
B
Beth • family_with_children • us
8
2026-04-27 • via Nuitee