Sheraton Petaling Jaya Hotel

Hotels
•
Sheraton
8.8 (1109 reviews)
Jalan Utara C , Petaling Jaya , my
+60 3-7622 8888

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Cons:
Issues with cleanliness
Location was not ideal for some guests

Categories

Cleanliness
8.34
There were issues reported with room cleanliness, such as hairs on the bed and unclean comforters.
Service
9.31
Multiple reviews highlighted excellent service from staff, including friendly and accommodating help.
Location
8.35
While some guests found the location acceptable, others noted a lack of nearby amenities and convenience.
Room Quality
8.8
Rooms were described as comfortable and modern, though some had minor issues.
Amenities
8.83
Good amenities were noted, such as the pool and breakfast options, despite some complaints.
Value for Money
8.79
Guests felt the pricing was reasonable for the offerings, though some issues with parking fees were noted.
Food and Beverage
8.84
The breakfast had a variety of options and was generally appreciated by guests.
Overall Experience
9.11
The overall sentiment from the guests was positive, with many considering their stay enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:38

Property Description

Luxurious Accommodations
Experience the comfort of elegantly designed rooms complete with modern amenities, ensuring a relaxing stay at Sheraton Petaling Jaya Hotel.

Dining Excellence
Indulge in a culinary journey with a variety of dining options, ranging from local Malaysian dishes to authentic Japanese cuisine, satisfying every palate.

Recreational Activities
From relaxing by the infinity pool to exploring nearby attractions, guests can engage in exciting activities like cycling and hiking for a memorable stay at Sheraton Petaling Jaya Hotel.

To book your stay at Sheraton Petaling Jaya Hotel and discover unparalleled hospitality, visit our website or contact us directly.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel.
The Sheraton Club Lounge is open daily 1pm-9pm. The evening cocktail is currently served in the Club Lounge daily 6pm-8pm.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

8.8
Based on 1109 reviews
Cleanliness: 8.34
Service: 9.31
Location: 8.35
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 9.11
P
peck lan • solo_traveller • my
9
2026-08-22 • via Nuitee
P
peck lan • solo_traveller • my
9
Pros:

Special arrangement for my daughter birthday

Cons:

Everything is great

2026-08-22 • via Nuitee
B
Bernhard • solo_traveller • at
8
2026-08-17 • via Nuitee
B
Belaziz • extended_group • nl
3
2026-08-15 • via Nuitee
W
Woan Tyng • couple • my
10
2026-08-09 • via Nuitee
A
Amanda • family_with_children • au
10
2026-08-09 • via Nuitee
N
nur fathiah • couple • my
10
2026-08-08 • via Nuitee
T
Teh • solo_traveller • my
4
Pros:

Location and room design

Cons:

Very noisy, because the room was just next to the main road and the LRT train way.

2026-08-08 • via Nuitee
M
Mary • couple • my
10
2026-08-07 • via Nuitee
S
Sam • couple • my
10
2026-08-06 • via Nuitee
S
Sharin Anne • solo_traveller • au
9
Stay at Sheraton
Pros:

Staff were friendly, courteous and helpful. Joe from Feast Restaurant made us very much at home. She was bright and cheerful and made me a special omelette. Great customer service!

Cons:

Nothing I can think of but as a suggestion, the curtains in the room 2723 could be electrically operated to open and close. Very large windows to keep shuffling the curtains to open and close. Otherwise, all good.

2026-08-05 • via Nuitee
V
Vasanthy • solo_traveller • my
10
2026-08-04 • via Nuitee
M
Mervyn Naiker • solo_traveller • za
9
Pros:

Room size and amenities.

Cons:

Rooms took long to be cleaned. Sometimes had to call reception to get housekeeping to make up room.

2026-08-03 • via Nuitee
A
Amirul • couple • my
10
Pros:

Good

2026-08-03 • via Nuitee
B
Boon Hock • extended_group • my
8
2026-08-03 • via Nuitee
Z
ZAHRULDIN • solo_traveller • my
9
2026-08-02 • via Nuitee
M
Michelle • family_with_children • my
10
Very beautiful hotel with best facilities
Pros:

The location wise, the hotel room was spacious and the staff was very helpful

Cons:

None

2026-08-02 • via Nuitee
W
Wang Loong • solo_traveller • my
10
2026-07-23 • via Nuitee
G
Gill • solo_traveller • my
9
2026-07-22 • via Nuitee
R
Randall • extended_group • sg
9
i enjoyed my stay
Pros:

nice comfortable clean hotel

Cons:

nothing

2026-07-21 • via Nuitee