New Park Venue & Suites

There was an issue with the email with the entry code and we were wandering looking for the office. But we called and the response was very quick and cleared everything up. After that, was a great experience

Manque des petit chose dans la cuisine

Nothing

N/A

no place to eat

Shower doesn’t drain well
Pitch of shower floor pitches to wall and you are standing in a puddle while showering

Other than that place is lovely

This hotel feels seriously overrated. The high rating seems to come mostly from the fact that they host weddings and the property sits inside a park — people are probably reviewing it while still riding that “happy event” vibe. But as an actual place to stay, it was a disappointment.
We booked a cottage that I chose very carefully. Because we were arriving late, I tried to notify the hotel earlier in the day — I called, emailed, and messaged through Booking.com using the contact details provided. They responded pretty late and they told us they had upgraded us to the Finger Lakes Cottage, but honestly, it felt like a questionable “upgrade” at best. Arriving in the dark, it was extremely difficult to find the correct cottage. There’s basically no signage or clear navigation around the property.
Inside, the cottage felt outdated — the décor looks like something frozen in the 70s. Half the lights didn’t work. The place also wasn’t clean: dust everywhere, and we even found empty bottles under the bed. There’s a coffee maker, but no cups at all, so you can’t even make coffee properly.
The worst part, though, was the unbearable sewage smell coming from the kitchenette sink. It seems like staff already know about it because there were odor absorbers placed around, but they did nothing. Sleeping with that smell was really hard.

The shower is in disrepair

There was soap in the shower from the previous customers. Also the bidet on the toilet did not work.

They could work on the insulation between the units.

Water pressure in shower

Für die Art und Lage ist es einfach viel zu teuer.

We did not have an event, we just stayed in a room on a no-event day. There was no host on site, the sense was like wandering around in an abandoned space. The amenities available were interesting and upscale, but not particularly practical. There was an old-timey phone booth in our room and a lovely rain shower, but no place to put our wet towels and the fan clunked all night long. I would rather have a place to put my toiletries than a toilet that requires a remote control. We were instructed to pay with venmo if we wanted ice, there were no goodies or bottled water in the room. At this price point it seemed a little like non event guests were a money making afterthought.