Home2 Suites By Hilton Birmingham Downtown

Hotels
Home2 Suites by Hilton
8.3 (739 reviews)
250 18th Street South , Birmingham , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Close to hospital
Friendly staff
Cons:
Room cleanliness issues
Loud employees

Categories

Cleanliness
7.59
Some guests reported issues with room cleanliness and dust buildup.
Service
8.56
Mixed reviews; however, staff friendliness noted positively.
Location
9.1
Convenient central location with easy access to downtown and hospital.
Room Quality
7.55
Some rooms require upgrades, but reports of comfort in some accommodations.
Amenities
8.58
General amenities are satisfactory; however, improvements needed in some areas.
Value for Money
8.04
Generally perceived as good value, though issues impacted overall satisfaction.
Food and Beverage
8.59
Reportedly good breakfast offerings, although service issues noted.
Overall Experience
8.36
Guests enjoyed their stay despite a few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 03:14

Property Description

Modern Amenities and Comfortable Stay

Located in the heart of Birmingham, Home2 Suites By Hilton Birmingham Downtown offers a range of modern amenities for a comfortable stay. From a fitness centre and shared lounge to a sun terrace with a swimming pool, guests can relax and unwind during their visit. The buffet breakfast is a perfect start to the day.

Convenient Facilities and Services

This 3-star hotel provides a 24-hour front desk, an ATM, and free WiFi for guests' convenience. Private parking is available on site, ensuring a hassle-free experience for those with vehicles. The rooms are well-equipped with air conditioning, a kitchen, and a flat-screen TV with cable channels.

Business and Leisure Options

Whether traveling for business or leisure, guests can take advantage of the business centre, vending machines, and barbecue facilities available at the hotel. With popular attractions like BJCC and McWane Center nearby, Home2 Suites By Hilton Birmingham Downtown is the perfect choice for your stay.

Ready to experience comfort and convenience in Birmingham? Book your stay at Home2 Suites By Hilton Birmingham Downtown now.

Important information:

When traveling with pets, please note that the following extra fees apply: 1-4 night stay: US$75 and 5+ night stays: US$125. The property can allow a maximum of 2 pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 739 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.1
Room Quality: 7.55
Amenities: 8.58
Value for Money: 8.04
Food and Beverage: 8.59
Overall Experience: 8.36
B
Brittany family_with_children us
10
Affordable quality hotel in the heart of Birmingham.
Pros:

I like the self make waffles with the mini waffle option.

Cons:

Grits were running. Made to order omelettes would be a plus. They were running out of biscuits quickly. I would also suggest to add more breakfast meat options

2026-08-29 via Nuitee
C
Chandra family_with_children us
9
2026-08-29 via Nuitee
C
Christian couple us
9
Pros:

The staff was great!

2026-08-25 via Nuitee
F
Francesca family_with_children us
5
Stayed here a month apart, and major disappointment!
Pros:

Location

Cons:

My room this time wasn’t clean fully. Outdated. I stayed in the next room over just a month ago and it seemed updated. My a/c ran loud all night, the sink was missing parts, the shower handle wasn’t screwed in all the way and the fridge shelves were dirty.

Breakfast, all tables were dirty, custodian just walked around smiling at folks and not cleaning. The kitchen staff girl wasn’t cleaning the tables and food counters. It was pancake mix and food debris everywhere. Why would I anyone want to eat or feel comfortable eating around mess and uncleanliness? Again we stayed here just a month ago and it WAS NOT like this. New management? New staff? Do better. Food wasn’t ready and we had to wait on eggs, waffle mix machine didn’t work, biscuits were hard, no utensils or coffee cups replenished without asking. This isn’t the service I’m used to. Again I can compare because we stayed at this same exact hotel just a month ago.

Staff just needs to do better with time management and cleanliness. Front desk clerk at check in was nice but the clerk at check out was on her phone the entire time I saw her. If staff is lacking all need to pitch in to make sure the property is well represented, clean, functional, not on their phones to pass the time.

2026-08-23 via Nuitee
J
Jehle family_with_children us
9
2026-08-19 via Nuitee
W
Wendell family_with_children us
10
This hotel was amazing. Very clean, friendly staff, and tasty breakfast.
Pros:

Very clean, close to the children’s hospital

2026-08-18 via Nuitee
T
TaShanda couple us
10
I would recommend this place to stay
Pros:

Very clean & nice staff

2026-08-17 via Nuitee
J
Jerry solo_traveller us
10
2026-08-13 via Nuitee
J
Jonathan family_with_children us
10
2026-08-11 via Nuitee
K
Kimberly couple us
10
2026-08-11 via Nuitee
B
Brandi family_with_children us
8
Would recommend
Pros:

Loved that the rooms had pull out sofas, fridge size, dishwasher,

Cons:

The bed was not comfy enough, and the ac made it sound like it was raining

2026-08-10 via Nuitee
W
Walsh couple us
10
2026-08-05 via Nuitee
B
BARBARA family_with_children us
10
The entire staff was very polite and professional
Pros:

Breakfast was great as well as the location

Cons:

N/A

2026-08-04 via Nuitee
D
Debbie solo_traveller us
9
2026-08-02 via Nuitee
D
Daydream21059433664 Family
6
Disappointing experience due to serious billing issues
Pros:

The room was perfectly acceptable. My complaint is about how the hotel handled our payment.

Our reservation was fully prepaid through Bravofly (Lastminute.com) on February 5 as a non-refundable booking. However, when we arrived, the hotel claimed they had not received the payment and required us to pay a second time.

Bravofly is one of the hotel's booking partners, so confirming the payment should have been handled between the hotel and its partner before our arrival. Instead, the responsibility was passed on to us. Since we didn't want to argue at check-in while traveling, we paid again.

After our stay, I spent weeks sending payment confirmations, invoices, and emails to prove that the original payment had been made. Rather than resolving the issue with their own booking partner, the hotel left me to act as the middleman to recover money that should never have been charged twice.

Although the duplicate payment was eventually refunded, guests should never be responsible for resolving payment issues between a hotel and the company that sells its rooms.

This unnecessary stress overshadowed our short stay in Birmingham and left a very negative impression.

2026-07-31 via Tripadvisor
S
stephanie solo_traveller us
9
2026-07-23 via Nuitee
H
Haskell couple us
10
2026-07-22 via Nuitee
K
Kasper solo_traveller dk
7
Pros:

Really, really nice folks working there. Place was also clean and comfortable.

2026-07-22 via Nuitee
L
Latoya family_with_children us
9
2026-07-16 via Nuitee
D
David family_with_children us
8
Cons:

Pillows were bad and didn't like that I had to pay for parking

2026-07-16 via Nuitee