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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Restaurant
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Heating
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Family rooms
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Garden
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Bar
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Meeting/banquet facilities
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Non-smoking throughout
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Daily housekeeping
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Kid meals
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Outdoor furniture
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Picnic area
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Smoke alarms
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Key access
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CCTV outside property
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CCTV in common areas
Review Highlights
Categories
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Property Description
Charming Countryside Retreat
Idyllic Setting: Nestled in Hereford, The Godwins offers a serene escape with a lush garden and picturesque surroundings.
Family-Friendly: With spacious family rooms and a children's playground, The Godwins ensures a delightful stay for guests of all ages.
Modern Comforts: Enjoy the convenience of free WiFi, flat-screen TVs, and private bathrooms in every room. Some rooms even feature a kitchen for added flexibility during your stay.
Experience tranquility and comfort at The Godwins. Book now for an unforgettable countryside getaway.
Please note payment is due on arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
A quirky 3 bed property.
easy to find - on main road to Hereford
plenty of parking
children's park attached to the Inn
3 toilets / 2 showers.
3 good size bedrooms
Lovely lounge
full working kitchen
wifi
uneven floors - not good for people with mobility issues
steep narrow stairs
no teaspoons
no toilet roll in any toilet / missing lightbulbs in lamps in bedrooms
cupboards full of rubbish / dirty towels / old dirty toilet brushes (found looking for toilet rolls)
doors in lounge do not lock / close correctly.
back garden grounds needs attention - full ashtrays / bottles / ladders / broken gate (on floor)
no washing machine for longer stays
Only a complimentary breakfast which was adequate
No hair dryer. Couldn’t find tv remote control.
Beste Lage für das Lakefest in Eastnor Castle Deer Park nähe Ledbury (23 Km) und Hereford. Ausreichend Parkmöglichkeiten, sauber und unkompliziert. Besonders angenehm waren der kostenlose Tee, Kaffee und Haferflocken sowie der Wasserkocher im Zimmer. Auch kleine Gebäckstücke standen zur Verfügung.
Das Zimmer könnte eine kleine Auffrischung vertragen. Unterhalb des Fensters bröckelte der Putz von den Wänden, und das Schiebefenster war kaputt.
Quirky but loved the whole setup. The staff were helpful and friendly and nothing was too much for them. We would be very happy to go there again
It was fine but a proper breakfast would have been another plus
We stayed in the cottage which is separate and at the back. The building itself where the hotel rooms are is beautiful. The cottage is good value and a good way to meet up with family. There are enough bathroom facilities and a good sized living room for socialising. The kitchen table only seats 4 out of the 6 who could stay there. You have all you need to have a good couple of nights self catering.
The cottage had a few easily fixed issues. Bins in were not emptied before we stayed, the fridge was not clean and there were no light bulbs in the bedside lamps in our room and only one lamp working in the other room we used. No one wanted to use the downstairs room as the window does not open and there is no ventilation . Although it has a modern en suite, it’s very difficult to get into as the bed frame is king sized and very tightly packed in. I think they must be changing this as the mattress on it is a standard double !
Beautiful historic building, location was perfect for us
Nothing comes to mind
Pretty room, comfy bed, reasonably quiet. Complimentary breakfast items.
Surly staff. Kettle too big to fill from the tap. Obvious sign of leak from above, no attempt had been made to conceal the stain. Curtain rings broken or loose. No outside door handle.
The building was spectacular
The bed was soft, and the room was pretty hot, though this was due to the unseasonable hear wave. A/C would have been nice.
Restaurant offered limited menu but was value for money. Room was clean and provided a suitable fan for hot weather.
3 star basic accommodation.
Main light in bedroom had 2/ 3 defective light bulbs. No Shampoo supplied only hand and body wash.
Beautiful building. Big, high ceilinged room. Felt very private. Excellent communication from team. Ample parking. Good value for money. Useful complimentary breakfast items. Bed was made up extremely neatly.
Room slightly tired, could do with redecorating, shower not powerful enough. Minor issues which the price reflected.
Breakfast was lovely, staff were very welcoming
We enjoyed our stay, the staff were friendly and very helpful. We enjoyed being able to have a drink at the bar before going to bed. The room facilities were great, we liked that we could make tea and coffee in the room and there are small breakfast items there.
Nothing.
Avoid The Godwins at all costs. What we experienced here was not just unacceptable — it was unsafe, unsanitary, and frankly disgraceful for any business claiming to offer accommodation.
We arrived to find a room in a condition that can only be described as hazardous. The walls showed significant damp ingress, blown plaster, and visible white mould — clear indicators of long term neglect. This wasn’t a minor issue or a recent problem. A TripAdvisor review from December 2025 shows the exact same damage above the bed frame, meaning the hotel has knowingly allowed guests to sleep in a mould affected room for months without carrying out essential repairs.
Despite the fact that we did not stay for a single night, and despite their own staff agreeing on site that the room was unfit for occupation, The Godwins has refused to issue a full refund. They have instead returned only 50%, meaning they are still withholding £125.
Their response to our complaint was dismissive, misleading, and failed to acknowledge the seri-ousness of the health risks involved. They even attempted to offer a “10% discount on a future stay” — an insulting gesture given the circumstances. They have not offered a single penny in compensation for the inconvenience, the lost time, or the additional £150 we were forced to spend because of their negligence.
The Godwins has demonstrated:
• Long term neglect of its rooms
• Failure to address mould, damp, and structural defects
• Unsafe accommodation posing genuine health risks
• Refusal to provide a full refund for a stay that never occurred
• Lack of accountability and poor customer service
• No compensation for the time lost or the extra costs they directly caused
Because of their practices, we are now £275 worse off — £125 withheld from our refund and £150 spent on emergency accommodation — plus the wasted hours of our weekend.
This is not a business that cares about guest safety, property standards, or basic fairness.
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